Professional Documents
Culture Documents
Contents
Orientation TNA Methods of training Management Development
Purpose of Orientation
Orientation Helps New Employees
Personnel Policies
Employee Orientation
Daily Routine
Facilities Tour
Performance Management
Taking an integrated, goal-oriented approach to assigning, training, assessing, and rewarding employees
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Needs analysis
2
3 4 5
Task Analysis:
Assessing New Employees Training Needs
Performance Analysis:
Assessing Current Employees Training Needs
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Note: Task analysis record form showing some of the tasks and subtasks performed by a printing press operator.
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Performance Appraisals
Individual Diaries
Attitude Surveys
Observations
Tests
Interviews
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Training Methods
On-the-Job Training Apprenticeship Training Informal Learning Job Instruction Training Lectures Programmed Learning Audiovisual Training Simulated Training (also Vestibule Training) Computer-Based Training (CBT) Electronic Performance Support Systems 15
16
On-the-Job Training
Steps to Help Ensure OJT Success
1
2
3
Do a Tryout
Follow Up
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Programmed Learning
Presenting questions, facts, or problems to the learner Allowing the person to respond Providing feedback on the accuracy of answers
Advantages
Reduced training time Self-paced learning Immediate feedback Reduced risk of error for learner
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Computer-based programmed instruction Computer-based training Computer-managed instruction Intelligent computer-assisted instruction Intelligent tutoring systems Computer simulation
Source: P. Nick Blanchard and James Thacker, Effective Training: Systems, Strategies, and Practices (Upper Saddle River, NJ: Pearson, 2003), p. 144.
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Instructional consistency
Types of CBT
Interactive multimedia training Virtual reality training
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Videoconferencing Distance Learning Methods Internet-Based Training E-Learning and Learning Portals
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Source: Joshua Bronstein and Amy Newman, IM 4 Learning, Training and Development, February 2006, p. 48.
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Management Development
Long-Term Focus of Management Development
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Succession Planning
Steps in the Succession Planning Process
1
2
3
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Job Rotation
Action Learning
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Outside Seminars
University-Related Programs
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Strategy
Culture
Structure
Technologies
Employees
29
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Unfreezing
2 3
Moving
Refreezing
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Moving Phase
Create a guiding coalition. Develop and communicate a shared vision. Help employees to make the change. Consolidate gains and produce more
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To lead change(cont)
Refreezing: Reinforce the new ways Monitor and asses program
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Usually involves action research. Applies behavioral science knowledge. Changes the organization in a particular direction.
2
3
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TABLE 83
Examples of OD Interventions
HRM Applications
Goal setting Performance appraisal Reward systems Career planning and development Managing workforce diversity Employee wellness
Technostructural Interventions
Formal structural change
Strategic OD Applications
Integrated strategic management
Culture change
Strategic change Self-designing organizations
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Source: www.opm.gov/employment_and_benefits/worklife/.
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Akhir kuliah
See you again
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