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Bringing you from Perimeter to Centre 1
SRM-IMT Journal of Business and Management Research APO, Japan Human Behaviour Academy, UK OH! Health Institute of Marketing Malaysia Putra Business School
Adjunct Professor
Founder
HELP University
SR-Asia
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Western HEARTS ..
Heart is not only the pumping organs. The role of the heart is to pump oxygen-rich blood to
Eastern Heart
HEART is the .. Seed of consciousness Seed of compassion Seed of determination Seed of contemperation Seed of mindfulness
Bringing you from Perimeter to Centre 8
Gift within Us
Physical sense perception
Aristotle's Theory of Perception when an animal
perceives an object, the sense organ (in the case of visual perception, the eye) takes on or actually becomes like the form of the object it is perceiving.
Problem of Mental Images Problem of consciousness and other minds
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Gift within Us
Minds eye
the human ability for visualization, i.e., for the
experiencing of visual mental imagery; in other words, one's ability to see" things with the mind.
Daniel Dennet (cognitive psychologist) critiqued on the
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JOB INVOLVEMENT
It is the degree to which employees immerse
themselves in their jobs, invest time and energy in them and consider work as central part of their overall lives. Such employees tend to be high performers and seldom tardy and get absent.
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ORGANIZATIONAL COMMITMENT
It is an attitude about employees commitment to the
organization It is the process by which an employee identify with the organization and want to maintain membership with the organization Feeling of self-belonging.
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others can be essential to effective interpersonal relations Steps: 1. Be aware of your attitudes 2. Do not harbor negative thoughts 3. Keep an open mind
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Choose Happiness
Happiness is the state of mind that permits us to live life enthusiastically
Happy people
more sociable flexible creative
Unhappy people
self-focused socially withdrawn antagonistic
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Embrace Optimism()
Optimistic thoughts give rise to good moods, which
help develop positive attitudes Optimists are more likely to bounce back after a disappointment Focus on success rather than failure
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face of overwhelming evidence to the contrary Learn to consider other points of view and gently question your beliefs Expose yourself to experiences and information beyond what you have been socialized to believe
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Organizational Efforts
Organizations realize employees attitudes
and performance cannot be separated. Salaries and benefits traditional rewards Today, workers want Respect - Interesting work - Recognition - Skill development - Workers expect competitive pay
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Dependability
Always Follows Directions Consistently Accurate Works Independently Gets Along with peers, management, and clients Good Grooming and Hygiene Always On Time to work and back from breaks. Good Attendance - Does not take off all their sick time just because they have it Cooperative, but asks good questions Upbeat and Proactive Attitude Team Player
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usually illegal as well. Pilfering work-related supplies and equipment. Extended breaks and rest room visits. Completing personal tasks on the job, using company equipment and supplies, including the telephone and Internet.
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WILLING TO WORK
You show your willingness to work with these qualities: Ability and Desire to Communicate- Organizing and present your thoughts clearly. Intelligence- Showing common sense and the ability and desire to learn. Self-Confidence - Showing assertiveness and initiative. Accepting Responsibility - Takes on new challenges, admits mistakes and fixes them. Leadership - Being a good example, taking charge. High Energy Level. Imagination. Flexibility - Adaptable, accepts changes. Gets along with others. Handles Conflict Sets and Achieves Goals - Continuous improvement. Has personal direction, Occupational Skills - Able to do the job and accept new training.
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Human Emotions
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Fear
Eyebrow up Eyes wide
Lips stretched
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Sadness
Lip corners pull
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Disgust
Scrunched nose, Raised check, Raised upper lips
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Happiness
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Surprise
Eyebrows up Eyes Wide Mouth open briefly
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Contempt
Asymmetric One lip corner pulled
back and in
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Angry
Eyebrows down Lips narrowed and
pulled in tight.
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