Business Tour

Time
2009 Summer

Destination
India

Tour Consultants
Becky Tammie Vera Zoey

NEW DELHI 28.37N 77.13S

South Asia The seventh-largest country by geographical area The second most populated country in the world Home to the Indus Valley Civilization A region of Silk Road and vast empires

Brief Introduction to History

2600-1300 B.C 1500 B.C. 6th century B.C. 321-185 B.C. 1192 1398 1336-1646 1600s 1947 Indus Valley Civilization Aryans entered and brought Hindu religion in Foundation of Buddhism and Jain religion Mauryan Empire Muhammad entered India Turkey attacked India Vijayanagar Empire European arrived and Britain finally took India into its colonies Independence

East

West

Culture Analysis
Comparing Values in the Workplace Hofstedes (2001 IBM Study)

Confucian / Dynamism

Power Distance

Masculinity / Feminist

Uncertainty Avoidance

Individualism / Collectivism

Hinduism

Caste System

Religion
Spiritual Pursuit Fatalism

Shared Value Long Split

Male Force

Power and Position

Asian Value

New Delhi

Language
Over 1600 dialects Official language: Hindi, English

Attractions

Attractions Leaflet
Monuments & Cultural Heritage Taj Mahal Ajanta-Ellora Caves, Meenakshi Temple, Rajasthan Forts & Palaces Beautiful Beaches Goa kerala Kovalam Marina Varkala Anjuna Calangute Puri Hill Stations Shimla Manali Kullu Ooty Munnar Kashmir Nainital Mussoorie Darjeeling Dehradun Gulmarg Sri Nagar Dharamshala Dalhousie Leh Wildlife & National Parks Ranthambhore Sasan Gir Bandhavgarh Pench Sariska Keoladeo Ghana Bird Sanctuary Kanha Jim Corbett Kaziranga Manas Periyar

Taj Mahal
A symbol of love One of Seven Wonders

A must-visit attraction

Ganges River
Pray the god Wash bath Drinking holy water Visiting holy city

Restaurant

Restaurant Menu

Diverse among region Much fish, chickens and lambs, little beef and pork Much vegetable Curry and spices Desserts Diary product

Restaurant Protocols
Guests Eat with fingers Use the right hand Wash hands before eating

Restaurants Served on disposable banana leaf plates Cooks are not allowed to taste during preparation

Beverage
Drinking Chai is part of Indians daily life. Red tea, milk, spices, sugar and honey

Festivals

Festivals

Festivals
Religious Celebrations Cultural Festivals

Traditional religious celebrations

Hindu festivals: Diwali, Holi, Dussehra Islam festivals: Fitr, Barah Wafat, Corban Christian festival: Chistmas, Easter Sikh festival: Lohri, Guru Nanak Jayanti Buddhist festival: Buddha Purnima

Feeling of friendship and fraternity No religious bias

Souvenirs

Souvenirs
Specialty
Tea Candy Soda Spices

Jewelry
Bangles Necklace

Textile
Scarves Shawl Sari Carpets

Leather Product
Shoes

Musical Instrument
Indian drums Wooden flute Ankle bells

Handicrafts
Ivory elephant Taj Mahal model Wooden statues

Incense
Incense Carved incense boxes Marble incense stand

Inlaid Marble
Inlaid marble tabletops Jewelry boxes Lamps

Souvenirs: Sari
Welcomed by all Indian and foreign women

Various styles
Colorful cotton and silk

Souvenir: Jewelries
A vital accessory to everyday attire
Form a part of the ongoing circle of life Proclaim the religious affinities of a group Representing social standing, economic status and political power or inclination

Souvenirs: Elephant Statues

Symbol of wisdom, prosperity and good fortune.

GANESH CHATURTHI
Celebrating the birth of Ganesha Chaturthi

Hotel

Hotel

Greetings
Namaste

India Greetings Culture

Namaste / Namaskar(formal) Means I bow to you Speak at the beginning of a conversation With same hand folded gesture & a slight bow = goodbye Hierarchical Culture: greet senior people first

Influence from Western Culture

Hand Shaking Common in large cities Performed by higher educated people Seldom shakes hand between men and women (religious factor) Unsure? wait for them to extend their hand first

Hotel Outdoor Garden

National Flower--Lotus
- symbolizes divinity, fertility, wealth, knowledge & enlightenment - much religious mythology is woven around it

Architectural Design
Hotel Appearance Lobby

Interior Design Indian Painting

Can be broadly classified as MURALS & MINATURES Used for religious purpose only at the beginning Represents a fusion of various cultures & traditions now

Interior Design Indian Sculptures

Business Protocol
Prefer to do business with people known Prefer long standing relationship > business Prepare gifts Be punctual Starts with getting-to-know-you talk Be patient slow decision making process Be ready to accept concession

Entertainment

Entertainment-Music
Folk Music

Music
Classical Music

Modern Music

Music
Classical Music:
Hindustani Carnatic

Folk Music:
Bhavageete Dandiva Bauls

Modern Music:
Indi-pop music Rock and Metal music Dance music

Entertainment-Dance

Folk and Tribal Dance

Dance

Classical Dance

Classical Dance
Bharatanatyam Kuchipudi Odissi Kathak Manipuri Mohiniattam Kathakali Kutiyattam

Folk and Tribal Dance

Bhangra Lavani folk Dance Chakri Dance Mishing Bihu Dance Samai Dance

Music and Dance-Cultural Shows

Carnatic Vocal Recital
Kathak Recital

Entertainment-Film

Film
Produce the largest number of films worldwide Fill with dance, music, comedy, romance, action

Film

Bollywood
A portmanteau of Bombay and Hollywood The Hindi language film industry of Mumbai The largest and most popular branch of Indian cinema

Film
Most famous film: Slumdog Millionaire Dharavi is a famous attraction now 25% more business US$ 10 per person or US$135 per tour with private tour guide

culture
History enrich culture

Attract visitors from all over the world. Unique features in hospitality industry.

Society

Hospit ality

Development of whole Indian society Challenges faced by India

Reference
Purewal J., Anand K., Brennan J., (1999), Three thousand years of tradition and change. In Hutton W.(ed.), The food of India , Authentic recipes from the spicy sub continent, HK: Berkeley Books Pte. Ltd., 5 Purewal J., Anand K., Brennan J., (1999), From the Himalayas to the tropics, Differing regional tastes in an astonishingly varied subcontinent. In Hutton W.(ed.), The food of India , Authentic recipes from the spicy sub continent, HK: Berkeley Books Pte. Ltd., 6-12 Purewal J., Anand K., Brennan J., (1999), The Indian food ethos, In India, philosophy and food are inseparable. In Hutton W.(ed.), The food of India , Authentic recipes from the spicy sub continent, HK: Berkeley Books Pte. Ltd.,13-15 Purewal J., Anand K., Brennan J., (1999), The Raj Revisited, Curry tiffins and afternoon tea: culinary remnants of the colonial era. In Hutton W.(ed.), The food of India , Authentic recipes from the spicy sub continent, HK: Berkeley Books Pte. Ltd.,21-23

Reference

(1982),Introduction, In Rogers J.(ed.), Madhre Jaffreys Indian Cookery, London: British Broadcasting Corporation, 7-10 (1982),Menus and how to eat Indian food, In Rogers J.(ed.), Madhre Jaffreys Indian Cookery, London: British Broadcasting Corporation, 31-36 Sahni J., (1980), Introduction, In Classic Indian Cooking, New York: William Morrow and Company, Inc, xii-xviii Sahni J., (1980), The principle of Indian cooking, In Classic Indian Cooking, New York: William Morrow and Company, Inc, xii-xviii (1995), Introduction, In Singh M.(ed.), Bihar and West Bengal, Saris of India, New Delhi: National Institute of Fashion Technology and Amr Vastra Kosh, 2629 Bhandari V.,(2004), Roots, In Costume, Textiles and Jewellery of India, Traditions in Rajasthan, New Delhi: Prakash Books India (P) Ltd., 13-27 History and Culture, Retrieved October 29, 2009 from http://www.indax.com/about.html History of India, Retrieved October 29, 2009 from http://www.indiazing.com/history/

Reference

SarDesai, D. R. (2008) India: The Definitive History Boulder, CO : Westview Press Raymond Scupin (edited) (2006) Peoples and Cultures of Asia Upper Saddle River, N.J. : Pearson/Prentice Hall ,pp129-141 Sanjyot P. Dunung (1998) Doing Business in Asia : The Complete Guide, 2nd ed. San Francisco : Jossey-Bass, pp 325-361 Hofstede G (1980) Motivation, Leadership, and Organization: Do American Theories Apply Abroad? Organizational Dynamics, Vol 9. No.1. PP.42-63 Incredibleindia. (2007). Retrieved October 29, 2009 from India Government, Ministry of Tourism Government of India Web site: http://www.incredibleindia.org "Festivals of India", Retrieved November 1, 2009 from http://www.indiazing.com/festivals/ Diwali: India's Festival of Lights (2009). Retrieved November 1, 2009 from http://wanderlustandlipstick.com/diwali-indias-festival-of-lights/

Reference
Delhi Events. (2009). Retrieved October 29, 2009 from http://www.delhievents.com/ Dances of India. (n.d.). Retrieved October 29, 2009 from http://www.currentgk.com/india/miscellaneous/dances_india.html "India Travel. (2006). Retrieved October 29, 2009 from http://www.indialine.com/ "Encyclopedia of Indian culture" (2001). Retrieved October 29, 2009 from, Web site: http://www.culturopedia.com/index.html Cultural Festivals Of India2 India Travel, Retrieved November 1, 2009 from http://www.indiatour.cn/cultural-festivals-of-india2.aspx Khanna, A. (2008). HVS-Hospitality India-Growing Pains. Retrieved November 1, 2009 from http://www.hvs.com/Jump/?aid=3239