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Objectives
After completing this lesson, you should be able to do the following: Describe the structure of a relational database and the use of SQL Identify the components of an Oracle instance and database Describe the basic tasks that an Oracle DBA performs Define the tools used to administer an Oracle database Use Oracle MetaLink to research issues and log service requests
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5. Field
6. Null value
1. Row
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Each row of data in a table is uniquely identified by a primary key. You can logically relate data from multiple tables by using foreign keys.
Table name: DEPARTMENTS
Primary key
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What Is SQL?
Structured query language (SQL): Statements used to access data in the Oracle database SQL provides statements for a variety of tasks, including:
Querying data Inserting, updating, and deleting rows in a table Creating, replacing, altering, and dropping objects Controlling access to the database and its objects Guaranteeing database consistency and integrity
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SQL Statements
SELECT INSERT UPDATE DELETE MERGE CREATE ALTER DROP RENAME TRUNCATE COMMIT ROLLBACK SAVEPOINT Data retrieval
Transaction control
GRANT REVOKE
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Java pool
Archiver ARC0
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Oracle database
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Oracle Support Services (OSS) provides solution support continuously seven days a week (24 hours per day). Support is delivered in the following ways:
MetaLink Web site Telephone Oracle Direct Connect (ODC) remote diagnostic tool
The Customer Support Identifier (CSI) number is used to track the software and support licensed by each customer.
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Using MetaLink
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Researching an Issue
Perform the following steps to research an issue by using MetaLink: 1. Perform a keyword search. 2. Review the documentation. 3. Use the self-service toolkits. 4. Use the automated diagnostic tests and business flows. 5. Search for applicable patches. 6. Log a service request.
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Log a service request (SR) by clicking the TARs link located on the left side of the MetaLink home page. MetaLink performs searches based on a CSI number and SR profile. Provide the following information when logging an SR:
Explanation of the issue (including error messages) Steps taken to troubleshoot the issue Software version Steps required to reproduce the problem Business impact of the issue
Copyright 2005, Oracle. All rights reserved.
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Summary
In this lesson, you should have learned how to: Describe the structure of a relational database and use of SQL Identify the components of an Oracle instance and database Describe the basic tasks that an Oracle DBA performs Define the tools used to administer an Oracle database Use MetaLink to research issues and log service requests
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