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Logistic strategy
When a company creates a logistics strategy it is defining the service levels at which its logistics organization is at its most cost effective. Because supply chains are constantly changing and evolving a company may develop a number of logistics strategies for specific product lines, specific countries or specific customers.
S T R U C T U R A L
Warehouse Design & Operations Transportation Management Materials Management
F U N C T I O N A L Information Systems Organization & Change Management I M P L E M E N T A T I O N Policies & Procedures Facilities & Equipments
Customer service
Pre-transaction phase
order status information customer complaints, returns customer education and training
Transaction phase
delivery of goods order convenience product substitute
Post-transaction phase
after sale service Customer education and training
WAREHOUSE
FUCTIONS
CONSOLIDATION BREAK-UP CROSS DOCKING
Shipment Size
Smaller Shipments
Speed
Faster
Ship
Intermodal
Rail
Truckload
LTL
Parcel
Air Premium
MATERIAL MANAGEMENT
Implementation
Information Systems
Organization & Change Management I M P L E M E N T A T I O N Policies & Procedures Facilities & Equipments
Implementation Level
Information system is used to support logistics*vital* Policies & procedures to guide day-to-day logistics operations Installation & maintenance of facilities & equipment Organization & people issues*vital*
External Focus
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