Professional Documents
Culture Documents
Dimple Pandey
Business Environment
Business enterprises cannot function in isolation Open systems interact with their environment Business enterprises exist in and are surrounded by an environment the business or organisational environment Society and business enterprises are mutually dependent Business enterprises satisfy societal needs Relationship between society and business enterprises takes place in a changing environment
BUSINESS AS A SYSTEM
System will: Draw Input Process it Internally and
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Contd
Different categories of customers i. ii. iii. Industrial customers Wholesale customers Retail customers
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v.
Government customers
Foreign customers
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Birth Rate No. of births per 1000 population 1. Population Growth Fertility Rate- Av. No. of birth per women 2. Drivers of Population Changes Death Rate - No. of deaths per 1000 3. Ethnicity of Population 4. Implications of Demographic ChangesMigration Country to Country movement Implication Consumer, Labour , Employment participation
2. Economic environment i. Economic conditions- GDP, Business Cycle, Unemployment, Inflation, Balance of Payment, Fiscal Policy, Monetary Policy, Exchange rate Policy, Interest Rate. Economic policies a) b) c) d) Budget Industrial policy Trade policy Agricultural policy
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iii.
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ii.
Executive- Administrators
Judiciary - District, High Courts, Supreme Court, Tribunals
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4. Socio cultural environment i. ii. iii. Attitude of people towards work and health. Role of family. Marriage.
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v. vi. vii.
Religion.
Education Ethical issues Social responsibility of business
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Uses of environment studies 1) 2) 3) 4) Awarness Policy decisions Demand forecasting Competitors strategies.
5)
To innovate
Techniques for environmental studies i. ii. Verbal and written information Search and scanning
Limitations of environmental analysis a) b) c) d) Unexpected events Future is not a guarantee Too much of information. Overcautions approach
Business Sectors
Primary Sector Agriculture, Mining Secondary sector - Manufacturing Industries Manufacturing activities Electricity Generation and Construction
Wholesale merchants
Retail Merchants Importers & Exporters 4. Business which Facilitates Distribution of Goods: Warehouse, Auction Houses, Advertising, Financing 5. Business which Deals in Finance: Commercial Banks, Co-Operative Banks, Development Bankd, Insurance Stock Exchange
4. Construction Industries
Canals, Dams, Road, Buildings, Road 5. Service & IT Industries
I.
Economic Objectives a) b) c) d) Earning of adequate profit. Creation of customers Innovation Generation of employment
e)
f) g)
Control of inflation
Economic development Reduction of inequalities of income
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II.
Social Objectives a) b) c) d) Supply of goods and services. Good treatment of customers. Fair treatment of employees. Good working environment
e)
f) g)
Customer Counseling
Social responsibility. Pollution control.
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III.
Contd
Rules of right and wrong behavior in business Foundation of the trust essential for commerce Sometimes arbitrary: Gaming Ethics Based on universal moral principles Business and society are mutually interdependent: Society depends on business for wealth creation while business depends on society for an environment wherein it can meet its obligation to create that wealth.
Social Responsibility
Social responsibility is the obligation of organizations management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization. Social responsibility is therefore quite important to the society, organization and human It can be said that social responsibility is not fixed and has to be related to pressures at a particular point of time
It is related to the ethical responsibility and differentiates into different levels of social responsibilities, which is : 1) economic 2) legal 3) ethical and 4) discretionary responsibilities.
Responsibility to owners:
Resources available are used for the benefit of the owners/shareholders Stability of the enterprise Ensure that the company grows, so that the shareholder gains from increase in the market price of his shares
Responsibility to employees
Provide adequate monetary , psychological rewards as well as job security Selection of employees should be made fairly Providing educational opportunities & training to the employee at companys expense Working conditions should be safe & pleasant
Responsibility to consumers:
To provide prompt courteous & dependable service Provide adequate quality products at reasonable price
Responsibility to community
2. In a strong-culture company, culturally-approved behaviors and ways of doing things are nurtured while culturally-disapproved behaviors and work practices are discouraged.
3. In adaptive cultures, there is a spirit of doing what is necessary to ensure long-term organizational success. 4. Adaptive cultures are exceptionally well suited to companies with fast-changing strategies and market. 5. The tighter the culture-strategy fit, the more the culture steers company personnel into displaying behaviors and adopting operating practices that lead to successful strategy execution.
6. It is in managements best interest to dedicate considerable effort to building a corporate culture that encourages behaviors and work practices conducive to good strategy. 7. A companys culture is grounded in and shaped by its core values and the bar it sets for ethical behavior. 8. A multinational company needs to build its corporate culture around values and operating practices that travel well across borders.
Constitution of India
Basic features: A basic document which lays down the structure of political system Constitution is headed by President of India It deals with Legislature, Executive & Judiciary It defines their power, demarcates their responsibility & regulates relationship with each other It is a written constitution
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Constitution of India
Preamble: We, the people of India, having solemnly resolved to constitute India into a Sovereign, Socialistic, Secular, Democratic Republic and secure to all citizens Justice social, economical and political, Liberty of thought, expression, belief, faith & worship, Equality of status and opportunity and promote among them all,
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Constitution of India
FUNDAMENTAL RIGHTS: Fundamental Rights are incorporated in Articles 12 to 35, forming part III of the Constitution Some of the rights are available only to citizens of India while others are available to all the persons Rights guaranteed fall under following broad categories: Right to equality (Art 14) Prohibition of discrimination (Art 15) Abolition of untouchability (Art 17) Right to freedom protection of life and personal identity(Art 21) Right to freedom of speech, expression, movement (Art 19) Right against exploitation (Art 23 & 24)
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Operation of the economic system does not result in the concentration of wealth and means of production to the common detriment Securing living wage of worker, just and humane conditions of work, participation of workers in management Securing uniform civil code for the citizens throughout the territory of India
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Managing Ethics
Ethics are principles that explain what is good and right and what is bad and wrong and that prescribe a code of behavior based on these definitions. Business ethics provide standards or guidelines for the conduct and decision making of employees and managers. hics and social responsibility should be high-priority concerns of all members of an organization, not just managers and executives. s and social responsibility should be high-priority concerns of all members of an organization, not just managers and executives.
In the absence of a code of ethics, There is usually a lack of consensus about appropriate ethical behavior; and Different people use different ethical criteria to determine whether a practice or behavior is ethical or unethical. Business ethics are not the same things as laws.
People operate under different ethical value systems depending on their: Personal experiences Religious background Education Family background
Fellow Workers
Fellow Workers
Regions of Country
Family
Profession
The Individual
Conscience Friends Employer
The Law
Religious Beliefs
Society at Large
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compared with
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Management skills needed to make ethical decisions and deal with concerns of stakeholders:
Ethical decision making skills Ability to see beyond own self-interest Skills at analyzing stakeholder concerns Ability to be more proactive in dealing with stakeholder issues Ability to identify stakeholders, how they are affected by company policies, how they have been treated in the past, and how they can affect your ability to pursue business goals
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Gather the facts. Define the ethical issues. Identify the affected parties. Identify the consequences. Identify your obligations. Consider your character and integrity. Think creatively about potential actions. Check your gut feelings.
Globalisation
Globalisation can be defined as the intensification of world-wide social relations which link distant localities in such a way that local happenings are shaped by events occurring many miles away and vice versa.
Globalisation refers to all those processes by which the peoples of the world are incorporated into a single world society, global society.
WHAT IS GLOBALIZATION?
1) Whole world interconnected - interdependence of all parts of world 2) Intensification of world-wide phenomena 3) Trans-national relations - erosion of national boundaries 4) Domino effects - events have long-distance ramifications e.g. September 11
WHAT IS GLOBALIZATION?
5) Alteration of space - distances shortened - technological changes 6) Alteration of time - things happen quicker 7) Sense of globality / Global consciousness - experience all places as interdependent - the whole planet - the whole of humankind
It is characterized by four types of change. 1. It involves a stretching of social, political and economic activities across frontiers, regions and continents. 2. It is marked by the intensification, or the growing magnitude, of interconnectedness and flows of trade, investment, finance, migration, culture, etc.
3. It can be linked to a speeding up of global interactions and processes, as the development of world-wide systems of transport and communication increases the velocity of the diffusion of ideas, goods, information, capital and people.
4. The growing extensity, intensity and velocity of global interactions can be associated with their deepening impact such that the effects of distant events can be highly significant elsewhere and specific local developments can come to have considerable global consequences. In this sense, the boundaries between domestic matters and global affairs become increasingly fluid.
GLOBALISATION
Mike Johnson (1995:14) "The global village exists. Whether we like it or not - whether we want to work that way or not we are in an age of practically instant communications from anywhere to anywhere. As E-mail, world phone cards, computerized call-backs and video conferencing have shown, the only thing you need to be an instant global player is a few thousand dollars. For a few thousand more you can buy a dish that will up-link you to a satellite and you can work from the center of Borneo if that is what takes your fancy.
The higher the level of globalisation, the narrower the scope for "escape alternatives". In this sense globalisation is a kind of totalitarianization of world space
Globalisation as diversification within territorial communities Globalisation takes place when there is a territorial redistribution of the diversity of the world as a whole. Thus, the higher the share of the overall global diversity, present or accessible within the territorial community, the higher the degree of globalisation.
Globalization of Economy
- free trade benefits all countries - poorer countries economies develop and citizens get richer - capitalism brings with it the benefits of consumerism democracy human rights - Global Village
Integration of Economies
The increasing reliance of economies on each other The opportunities to be able to buy and sell in any country in the world The opportunities for labour and capital to locate anywhere in the world The growth of global markets in finance
Stock Markets are now accessible from anywhere in the world!
Integration of Economies
Made possible by:
Technology Communication networks Internet access Growth of economic cooperation trading blocs (EU, NAFTA, etc.) Movement to free trade
Corporate Expansion
Multi-national or trans-national corporations (MNCs or TNCs) businesses with a headquarters in one country but with business operations in a No matter where you go in the world, certain businesses will always have a presence. number of others.
Corporate Expansion
Characteristics:
Expanding revenue Lowering costs Sourcing raw materials Controlling key supplies Control of processing Global economies of scale
Corporate Domination
Key Issues: Damage to the environment? Exploitation of labour? Monopoly power Economic degradation Non-renewable resources Damage to cultures
Other Issues:
Accountability of Global businesses? Increased gap between rich and poor fuels potential terrorist reaction Ethical responsibility of business? Efforts to remove trade barriers
There are plenty of people who believe that globalisation is a negative development, protests at the G8 summits, pollution, poverty
CULTURAL GLOBALIZATION
McArabia Kofta
MEANING
Multinational corporations (MNCs) are huge industrial organizations having a wide network of branches and subsidiaries spread over a number of countries. The two main characteristics of MNCs are their large size and the fact that their worldwide activities are centrally controlled by the parent companies.
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investment rates by stifling competition through exclusive production agreements with the host governments. MNCs often fail to reinvest much of their profits and also they may inhibit the expansion of indigenous firms. Although the initial impact of MNC investment is to improve the foreign exchange position of the recipient nation, its long-run impact may reduce foreign exchange earnings on both current and capital accounts While MNCs do contribute to public revenue in the form of corporate taxes, their contribution is considerably less than it should be as a result of liberal tax concessions, excessive investment allowances, subsidies and tariff protection provided by the host government.. The development of local skills may be inhibited by the MNCs by stifling the growth of indigenous entrepreneurship as a result of the MNCs dominance of local markets. In many situations MNC activities reinforce dualistic economic structures and widens income inequalities. They tend to promote the interests of some few modern-sector workers only. They also divert resources away from the production of consumer goods by producing luxurious goods demanded by the local elites.
Huge market potential of the country FDI attractiveness Labor competitiveness Macro economic stability