CHAPTER 13

Safety and Health Programs

DeCenzo and Robbins HRM 7th Edition

CHAPTER 13 TOPICS:
1: 2: 3: 4: 5: 6: 7: 8: 9: 10: OSHA effects OSHA enforcement priorities OSHA punitive actions OSHA record-keeping OSHA current standard setting Causes of accidents Workplace violence prevention Stress and burnout Healthy work site Employee assistance and wellness programs
DeCenzo and Robbins HRM 7th Edition 2

1: OSHA EFFECTS
Occupational Safety and Health Act Establishes safety standards Authorized inspections to ensure standards are met Record keeping for illness and accidents
DeCenzo and Robbins HRM 7th Edition 3

2: OSHA ENFORCEMENT PRIORITIES

Levels, in descending priority order
1. Imminent danger 2. Serious accident 3. Current employee complaint 4. Target industry inspection 5. Random inspection
DeCenzo and Robbins HRM 7th Edition 4

2: PRIORITY 1 - IMMINENT DANGER

Accident is about to occur, too late Preventive measure Safety is already at risk

DeCenzo and Robbins HRM 7th Edition

2: PRIORITY 2 - SERIOUS ACCIDENT

48 HOURS Serious injury or death Investigate

DeCenzo and Robbins HRM 7th Edition

2: PRIORITY 3 - CURRENT EMPLOYEE COMPLAINT

Employee rights Union shops may legally refuse to work Investigation Mandate compliance

DeCenzo and Robbins HRM 7th Edition

2: PRIORITY 4 - TARGET INDUSTRY

Industries with highest injury rates
Meat processing Chemical processing Roofing Sheet metal Lumber Mobile homes Stevedore Hazardous waste HRM 7th
8

DeCenzo and Robbins Edition

2: PRIORITY 5 - RANDOM INSPECTION

Inspectors must have search warrants Justification in pursuit of specific problem areas Legal advice is to comply rather than confront
DeCenzo and Robbins HRM 7th Edition

3: OSHA PUNITIVE ACTIONS

Noncompliance
Fines
$10,000 per day $70,000 for willful, severe, repetitive violation

Criminal penalty
Deaths occur Jail time Financial penalties
DeCenzo and Robbins HRM 7th Edition

10

4: OSHA RECORDKEEPING
Any work-related illness Accidents
Medical treatment Loss of consciousness Restriction of work or motion Job transfer

Form 200
DeCenzo and Robbins HRM 7th Edition 11

4: THE OSHA INCIDENCE RATE

Number of injuries, illness, or lost workdays per 100 fulltime workers Compare to industry average

See Exhibit 13-2

DeCenzo and Robbins HRM 7th Edition 12

Exhibit 13-2: OSHA Form 2000

DeCenzo and Robbins HRM 7th Edition

13

Exhibit 13-2: Continued

DeCenzo and Robbins HRM 7th Edition

14

5: CURRENT OSHA STANDARD AREAS

Blood-borne pathogens
Protect medical workers from AIDS and hepatitis Protective equipment
Latex gloves, eye shields, vaccines

Motor vehicle safety AND.

DeCenzo and Robbins HRM 7th Edition 15

5: CURRENT OSHA STANDARD AREAS

Chemical processing standards
Right-to-Know Laws Material Safety Data Sheet Applies to all industries

Ergonomics

DeCenzo and Robbins HRM 7th Edition

16

6: CAUSES OF ACCIDENTS
Human
Overwhelming majority Carelessness Intoxication Daydreaming Inability to do the job Other human deficiency
DeCenzo and Robbins HRM 7th Edition 17

6: CAUSES OF ACCIDENTS
Environmental
Tools Equipment General work environment Condition of plant

DeCenzo and Robbins HRM 7th Edition

18

6: PREVENTIVE MEASURES
Safety committees Education Skills training Engineering Protection Regulation enforcement

DeCenzo and Robbins HRM 7th Edition

19

7: WORKPLACE VIOLENCE PREVENTION

Homicide #2 cause of work related death 1000 murders 1.5 million assaults Issues
Prevention Liability

DeCenzo and Robbins HRM 7th Edition

20

7: VIOLENCE PREVENTION SUGGESTIONS

Develop a plan Review policies Treat with respect and dignity Problems occur
Disciplined too harshly Laid off without reason

AND.
DeCenzo and Robbins HRM 7th Edition 21

7: VIOLENCE PREVENTION SUGGESTIONS

Supervisor training Employee assistance programs Keep weapons out

DeCenzo and Robbins HRM 7th Edition

22

8: WORKPLACE STRESS
Constraints Demands Karoshi Low productivity Illness Health care costs

DeCenzo and Robbins HRM 7th Edition

23

8: STRESSORS
Task demands
Job design
Interdependence Autonomy

Working conditions Physical work layout Quotas AND.

DeCenzo and Robbins HRM 7th Edition

24

8: MORE STRESSORS
Role demands
Overload Conflict Ambiguity

Interpersonal demands AND

DeCenzo and Robbins HRM 7th Edition

25

8: MORE STRESSORS
Organizational structure
Rules Decision making

Organizational leadership
Cultures of tension, fear, anxiety Pressures Threats

DeCenzo and Robbins HRM 7th Edition

26

8: STRESS SYMPTOMS
Physiological
Headaches, blood pressure, breathing

Psychological
Tension, boredom, procrastination

Behavioral
Sleep, substance abuse, speech
DeCenzo and Robbins HRM 7th Edition 27

8: DYSFUNCTIONAL STRESS REDUCTION

Match people to job Redesign job EAPS

DeCenzo and Robbins HRM 7th Edition

28

8: BURNOUT CAUSES AND SYMPTOMS

Emotional and/or physical exhaustion Lowered job productivity Dehumanizing of job NOT boredom
See Exhibit 13-7
DeCenzo and Robbins HRM 7th Edition 29

Exhibit 13-7: Variables Found to Be Significantly Related to Burnout

DeCenzo and Robbins HRM 7th Edition

30

8: REDUCING BURNOUT
Identification Prevention Mediation Remediation

DeCenzo and Robbins HRM 7th Edition

31

9: HEALTHY WORK ENVIRONMENT

Sick buildings
Airborne pathogens Indoor pollution Asbestos Smoking Germs Mold Fungus

DeCenzo and Robbins HRM 7th Edition

32

9: TO HAVE A HEALTHY WORK ENVIRONMENT

Fresh air Avoid suspect building materials Test new buildings Keep air ducts clean and dry Workers complaints Smoking
DeCenzo and Robbins HRM 7th Edition 33

9: SMOKE-FREE ENVIRONMENT
Problems
Second-hand smoke Health insurance Productivity Absence Accidents Breaks

53% banned 23% restricted

DeCenzo and Robbins HRM 7th Edition 34

9: SMOKE-FREE PROCESS
Determine goals and timetables Designated areas Smoking cessation workshops Differentiated health insurance premiums

DeCenzo and Robbins HRM 7th Edition

35

9: REPETITIVE STRESS INSURIES

Musculoskeletal disorders
Backaches Swollen feet 1/3 of all workers compensation claims Billions annually Carpal tunnel syndrome 40,000 workers
DeCenzo and Robbins HRM 7th Edition 36

9: REPETITIVE STRESS INSURIES

Ergonomics
Furniture design and fit Color Lighting

DeCenzo and Robbins HRM 7th Edition

37

10: EMPLOYEE ASSISTANCE PROGRAMS

Alcoholics Save $5-$16 per $1 Healthcare premiums Current focus
Emotional problems Chemical dependency Retirement planning Financial matters

Wellness programs
DeCenzo and Robbins HRM 7th Edition 38

10: GLOBAL HEALTH ISSUES

Health certificate General first aid kit Emergency plans State Department

DeCenzo and Robbins HRM 7th Edition

39

REVIEW CHAPTER 13
Remember these terms?
OSHA EAP Eustress Burnout Sick building Carpal tunnel syndrome
DeCenzo and Robbins HRM 7th Edition 40

QUICK: REVIEW CHAPTER 13

ANSWER THESE QUESTIONS ON A SHEET OF PAPER.
1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. 2. I STILL HAVE QUESTIONS ABOUT___. 3. THE BEST THING ABOUT CLASS TODAY WAS _______________. 4. DONT DO ____________ ANYMORE.
TURN THEM IN, PLEASE. NO NAMES. WELL TALK NEXT CLASS SESSION
DeCenzo and Robbins HRM 7th Edition 41

PREVIEW: CHAPTER 14
Find your bulletin board at work. Whats on it? Do you have a company newsletter? What kind of items are included? How do you usually learn about changes at work?
Bring responses to next class.

DeCenzo and Robbins HRM 7th Edition

42

Exhibit 13-1: OSHA Protection

DeCenzo and Robbins HRM 7th Edition

43

Exhibit 13-3: Determining Recordability of Laser under OSHA

DeCenzo and Robbins HRM 7th Edition

44

Exhibit 13-4: Material Data Safety Sheet

DeCenzo and Robbins HRM 7th Edition

45

Exhibit 13-4: Continued

DeCenzo and Robbins HRM 7th Edition

46

Exhibit 13-5: Accident Prevention Mechanisms

DeCenzo and Robbins HRM 7th Edition

47

Exhibit 13-6: Major Stressors

DeCenzo and Robbins HRM 7th Edition

48