Professional Documents
Culture Documents
What is Culture?
Values, norms, guiding beliefs, and understandings that is shared by members of an organization
Taught to new members as the correct way to think, feel and behave
Internal Integration collective identity and know how to work together External Integration how the organization meets goals and deals with outsiders
Nordstroms structure reflects the emphasis the department store chain puts on empowering and supporting lower-level employees.
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Mission Culture
Clan Culture
Bureaucratic Culture
Culture Strength and Organizational Subcultures
Managers want a corporate culture that reinforces the strategy and structural design the organization needs to be effective within environment.
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Managerial Ethics
Ethical decisions go far beyond behaviors governed by law Managerial ethics guide the decisions and behaviors of managers
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Disclosure Mechanisms
Whistle-blowing
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Managers must think broadly about ethics Social audits measure and report ethical, social and environmental impact of a companys operation
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Design Essentials
Cultural and ethical values contribute to success
Culture is the key values, beliefs, and norms shared by members of an organization
Organizational culture reinforce strategy and structure