MONTANA Wireless E-911

PRESENTATION

Peter McHale Verizon Wireless Network Technical Staff

Will you have to answer this question?

9-1-1 Fast Facts

From NENA.ORG website based on most recent FCC quarterly filing

Estimated 200 million 911 calls made annually with 1/3 being wireless. Of the 6,173 Primary and Secondary PSAPs 77.0% have some Phase 1 50.9% have some Phase 2 Of the 3,135 US Counties 68.6% have some Phase 1 40.7% have some Phase 2 Approximately 82% of the US Population have some Phase 1 Approximately 64% of the US Population have some Phase 2

Wireless 911 Legislative

Background

FCC Order 94-102

The Order provides specific rules regarding routing & delivery of wireless 9-1-1 calls 3 Phases: Phase 0 - All wireless 9-1-1 calls will route to a destination that can respond to an emergency. A cell site will not be placed in service unless 9-1-1 routing has been properly established. Essentially this is Call Forwarding and is voice only. Phase I - Delivery of call back number (ANI) and cell site location information (ALI) to PSAP. PSAP must make a formal request for the service. PSAP must be capable of receiving and utilizing the information. The wireless company must comply within 6 months*. Phase II - Delivery of call back number (ANI) and estimated location of the handset (ALI) must be supplied to the PSAP (may require re-bid). PSAP must make a formal request for the service and be ready to receive the data. The wireless company must comply within 6 months or in a timeline determined by the FCC*. Location criteria is subject to type of solution:
Handset Solution 50m for 67% of calls, 150m for 95% of calls (Verizon Wireless, Sprint/Nextel, Alltel, and) Network Solution 100m for 67% of calls, 300m for 95% of calls (T-Mobile, Cingular Wireless and...)

City of Richardson Order

The City of Richardson Order was established by the FCC (effective November 2001). It describes the prerequisite conditions for Phase I & II deployment; what is needed to be considered a valid request. Additional clarification, including timelines, was made in the Richardson Reconsideration Order (effective Feb 2003). The Richardson Reconsideration Order outlines the FCC's efforts to define when a PSAP is ready to "receive and utilize" the data elements of wireless E9-1-1 services, and the responsibilities placed on wireless carriers in ascertaining and documenting a PSAP's readiness.

City of Richardson Order (continued)

Pursuant to the Order, the PSAP may demonstrate that the Phase I &/or II request is valid by providing the wireless company with documentation demonstrating all of the following:
a) A funding mechanism exists for recovering the PSAPs cost of facilities and equipment necessary to receive and utilize the E9-1-1 data elements (e.g., citation to or copy of the relevant funding legislation); b) The PSAP has ordered the equipment necessary to fulfill its Phase II obligations, and that such equipment is already installed or is scheduled to be installed and operable before the end of the six month period (e.g. list of facilities and copies of relevant purchase orders, with purchase orders demonstrating commitment to vendor performance within six month period or other substantiation of vendor commitment to perform within six month period); and.

City of Richardson Order (continued)

c) The PSAP has made a timely request to the proper LEC for the facilities and equipment necessary to receive and utilize the Phase II data elements (e.g., letter of request and any other pertinent correspondences between the PSAP and LEC). Mutual Consent Deadlines - In the Richardson Reconsideration Order, the FCC explicitly provides that a PSAP and wireless carrier(s) can establish their own deadlines for wireless E9-1-1 Phase I & II implementation by mutual consent.

Regulatory/Legal Considerations
Some Wireless Carriers will request the following Agreements: Non-Disclosure Agreements to protect data exchange Phase I & II Service Agreements to define roles & responsibilities

Regulatory & Legal

State Administration
Office of the Director
Director and Staff Consults, Cooperates and Coordinates with Local Law Enforcement Agencies Assist Multijurisdictional and Regional Systems Coordinate with Public Service Commission the Implementation of 911 Facilities in the State Assist County Governments with Formulating and Approval of Uniform 911 Fee To Be Collected By Carriers Receive and Disbursal Surcharge Funds Receive and Administer Carrier Cost Recovery Apply and Accept Federal Funding Assistance

Local Administration
Local Public Service Safety Agency Provide Enhanced 9-1-1 to Wireless Subscribers Based on State Legislative Initiatives Works Closely With State and/or Local Emergency Management Entity or Agency Authorized to Pass a Resolution With Local Voter Approval to Impose a Monthly 9-1-1 Fee on Wireless Subscribers
Based on Place of Primary Use or Based on Billing Address

Oversees Collection of Surcharge Funds Oversees Carrier Cost Recovery Applies For and Administers Federal Funding Assistance

911 Fee
Fee Imposed to Fund 911 Effort by County, State and Commercial Mobile Radio Service Providers to Improve Public Health, Safety, and Welfare and Serve a Public Purpose by Providing Emergency Telephone Assistance Through Wireless Communications Passed By Majority Vote of the Board of County Commissioner and Approved By Taxpayers in General or Special Election Fees Collected and Interest Earned Shall Be Designated For Use Exclusively For 911 Purposes 911 Fee Will Allow Carrier To Retain a Percentage as Administrative Fee for Collection of Surcharge

Suggested Allowable Costs

Carriers Costs Associated with: Upgrading Purchasing Programming Installation Testing Operation Maintaining Data, Hardware, and Software Necessary to Comply with FCC Wireless Order

Suggested Allowable Costs

Local Government
Leasing, Purchase, Operating, Maintaining Equipment Equipment includes Network, Radio and Telephone Equipment located within the PSAP and Necessary to Complete a Wireless 911 Call and/or Transfer Calls Between Answering Points ANI/ALI Management 911 Public Education

Suggested Non-Allowable Costs

Carriers
Costs Recovered Directly From Subscribers for Implementation, Maintenance, Installation or Operation of 911 Emergency Service in the State Cost Normally Associated with the Maintenance and Operation of Network Not Specific to E-911

Suggested Non-Allowable Costs

Local Government
Real Estate and Improvements Vehicles Communications Equipment to Communicate with Response Vehicles Radio Equipment Used for Purposes Other Than Completing a 911 Call Including Between PSAP and Emergency Vehicles or Inter-Agency and InterGovernmental Links

Suggested Non-Allowable Costs

Local Government (contd)
Salaries and Benefits Paid to County or Municipal Government Employees Associated with Operation and Training within the Public Safety Answering Point Not Exclusive to 911 PSAP Utilities Administrative Costs Unless Directly Associated with 911 (i.e. Travel, Office Equipment and Supplies not used for 911) Uniforms and Clothing Items

Allowable Costs - Gray Area

Local Government
Some Personnel Costs- Specific to E911
Involved in MSAG, Quality Assurance, Addressing

Furnishings Office Improvements, Upgrades, Remodeling Specific to W-911 Consultants Some Training, Books and Material Costs Specific to W-911

Phase I & II Deployment

E9-1-1 Phase I & II Scope of Work

Launch Phase I & II Service
Project Engagement -RF Vendor - Area Contact - Local Operations -Service Provider - HQ Turn up Tasks: -Data exchange - Site survey -Site Calibration - LEC/PSAP readiness - Testing Request for Phase I & II Service

Process Flow:
Phase I & II Service Launch Request for Service to carrier Service Provider requests Phase I & II requirement data from PSAP Kickoff meeting/conference call Verify PSAP requirements (request LEC format, ALI display X-Y, re-bid capability) Verify LEC requirements (Phase II format identified, received PSAP request, enable and activated ALI for Phase II service) Data exchange of cell site data, RF coverage, propagation, and PSAP boundaries RF analysis determine which sites require survey and calibration Perform survey and calibration Perform functional and accuracy testing of PSAP area Turn up live!

Phase I NCAS Call Flow Example

911
MDN 773-555-1234

630 555 1001 PANI

MSC
555 1012 - ESRK

911 Tandem
0 555 1012 - ESRK 8 digit CAMA

MF Trunk
630 555 1000 PANI 630 555 1002 PANI

630 555 1012 - ESRK

ESN 101

630-555-1012

0 555 1012

PSAP

SS7

Cell Tower 1 Sector 2

Tn-esn

630 555 1012 - ESRK 773-555-1234 - MDN Cell Tower 1 Sector 2 773 555 1234 Tower 1 Sector 2 100 Smith St.
ALI

773 555 1234 - MDN Tower 1 Sector 2 100 Smith St.

MPC

FR/ALISA

E9-1-1 Phase II New Elements

Change From Phase 1 to Phase 2
Add Position Determination Entity (PDE) to the wireless network, LEC and MPC Add Phase II Support to PSAP Customer Premise Equipment (CPE) Which Must Have Ability to Display Callers Coordinates & Perform ALI Re-bid

Phase II NCAS Call Flow Example

911
MDN 773-555-1234

630 555 1001 PANI

MSC
555 1012 - ESRK

911 Tandem
0 555 1012 - ESRK 8 digit CAMA
630-555-1012 - ESRK
ESN 101

MF Trunk
630 555 1000 PANI 630 555 1002 PANI

630 555 1012 - ESRK

0 555 1012

PSAP

SS7

Cell Tower 1 Sector 2 MDN 773-555-1234 Cell Tower 1 Sector 2 MDN 773 555 1234
Latitude + Longitude
Tn-esn

MDN 773 555 1234 Tower 1 Sector 2 Latitude + Longitude

630 555 1012 - ESRK

ALI

PDE

MPC

MDN 773 555 1234 Tower 1 Sector 2 Latitude + Longitude

FR/ALISA

Two Different Phase II NCAS Solutions Handset Solution ~ Used by Alltel, Sprint/Nextel, Verizon Wireless, and . Network Solution ~ Used by T-Mobile, Cingular, and..

E9-1-1 Phase II Handset Solution Definitions

Position Determination Entity (PDE) The PDE functions to calculate a latitude and longitude to represent the location of the mobile handset. In order to accurately locate a handset, the PDE requires a variety of prior knowledge of the wireless network. Base Station Almanac (BSA) Contains all of the cell site information on per MSC basis. Data is collected from local RF Engineering group and has data layers added after Survey and Calibration of a cell site is completed.

Assisted GPS / Advanced Forward Link Trilateration (AGPS/AFLT) Must be GPS capable handsets AGPS/AFLT will not work on legacy CDMA mobiles.

A-GPS Definitions
Assisted Global Positioning System

AGPS is a handset modification incorporating additional hardware and software, which allows the handset to utilize signals from GPS satellites for location information. AGPS handsets require hardware such as a GPS-supported chipset, new radio, antenna, and other minor hardware to exist within the handset to make it capable of receiving and sending GPS information to and from the network. This location method is called Assisted because the network provides the mobile with information on which satellites to listen to, thus reducing the time it takes to obtain location information and calculate the actual position of the handset.

Henry County -- 1

Caller using Wireless GPS Handset

Picture Taken From Martinsville-Henry County 911 Center

Location of Wireless GPS caller standing on sidewalk as displayed in previous picture, displayed on MicroData GIS Mapping System at Martinsville-Henry County 911 Center.

Henry County -- 2

CML E911 touchscreen Sentinnel Positions displaying Sprints Phase II Ani/Ali format

Henry County -- 3

A-GPS: Strength & Weaknesses

System accuracy has averaged 5 10 m Call setup / TTFF is less than 30 seconds Multiple rebids allow for continuous tracking Implementation proven successful with multiple ILECs
Location detection in building or other structures is not available System accuracy in terrain challenged areas varies within 50m.

E9-1-1 Phase II Network Solution

T-Mobile and Cingular Wireless are implementing a solution known as TDOA (Time Difference of Arrival) in their GSM Networks. True Position is the vendor providing this solution. TDOA is an overlay network technology that uses a base station timing source (GPS Antenna). The TDOA equipment measures the time delay from multiple sensors for the caller. The TDOA Network solution does not require subscribers upgrade their handset.

Phase II Network Solution Diagram

ISUP/ Analog

BSC

MSC

Selective Router

Radio tower

LMU

SS7

PSAP
ALI Database

PDE

TCP/IP E5' GMLC/SCP

TCP/IP E2

3rd Party Provider ALI Link

Data Data

In order to implement U-TDOA, Uplink -Time Difference of Arrival, several new elements are deployed in the GSM network, an SCP, Service Control Point, U-TDOA PDE, Positioning Determining Equipment, and, LMU, Location Measuring Unit. The PDE performs the location calculations by gathering information from the LMU's which are co-located with cell tower equipment. The SCP acts as the interface between the wireless carrier's network and the PSAP. The MSC triggers the request for positional information to the SCP and the SCP subsequently presents the calculated lat/long to the PSAP.

Phase I & II Testing

Phase I & II testing, in coordination with the PSAP, will ensure the following:

Emergency calls are routed to the appropriate PSAP Phase I information displays at the PSAP (cell/sector address) Phase II data (X, Y coordinates) display at the PSAP properly The callers call back number displays at the PSAP PSAP re-bid displays correctly Once the testing completes, the PSAP will be considered live with Phase I & II service. Phase II data does not include information such as altitude, speed, or direction of travel. Phase II data may or may not include confidence or uncertainty factors depending on PSAP equipment and LEC capability.

Carrier Costs
Usually Treated as Proprietary & Confidential

Cost Appear As:

Non-Recurring Costs (NRC) Monthly Recurring Costs (MRC)

Recoverable Costs Include:

GMLC / MPC Charges Local Exchange Carrier Charges Administrative Costs

Costs Based on:

Subscriber Count Cell Site Count Carrier is Self Recovering (Line Item on Subscribers Statement)