Professional Documents
Culture Documents
performance appraisal.
Evaluation.
Ratee’s peers.
Ratee’s subordinates.
360-degree evaluation.
Immediate supervisor
Subordinates
Peers
Rationale for evaluations conducted by team members
Self-appraisal
Customer appraisal
Period
Prepared at specific intervals
Usually annually or semiannually
at same time
Criteria
Traits
Behaviors
Competencies
GoalAchievement
Improvement Potential
Difficulties in Performance
Management Systems
Focus on the individual: Discussions of
performance may elicit strong emotions and
may generate conflicts when subordinates and
supervisors do not agree.
Difficulties in Performance
Management Systems
Focus on the process: Company policies
and procedures may present barriers to a
properly functioning appraisal process.
Additionally, appraisers may be poorly trained.
The Performance Appraisal Process
External Environment
Internal Environment
Plan the Performance
Identify Performance Goals
Communicate Goals
Establish Performance Criteria
Determine: Responsibility
Anticipate and Consider
for Appraisal Appraisal Period
Problems in PA
Appraisal Method(s)
Effective PA Systems
Computer Software
Management Support
Examine Work Performed
Coaching and T&D
Thanks a lot
to
everybody