Business Process Management in SAP XI 3.0

Agenda
Topics
Introduction to SAP XI 3.0 System Landscape Directory Integration Repository Integration Directory Monitoring Adapter Framework Business Process Management Server Administration Security B2B and Industry Standards
SAP AG 2003, Title of Presentation, Speaker Name / 1
Business Process Management
BPM with SAP NetWeaver
TM
Todays Grown Integration Landscapes

Business Partners
SAP SAP SAP SAP other Integration Solution
3rd party
B2B Tool EAI Tool hard coded mainframe application
SAP
SAP
B2B Tool
Business Partner Application
Adapter
3rd Party 3rd Party
3rd Party
Marketplace
Integration with SAP Exchange Infrastructure (SAP XI)

SAP NetWeaver
SAP SAP SAP SAP XI SAP XI
3rd party
other Integration Solution
Business Partners
SAP
SAP
SAP XI SAP
mainframe application
RosettaNet Middleware
3rd Party
3rd Party 3rd Party
Marketplace
Process Driven Integration Solution

Business Partners
SAP SAP SAP
SAP Business Workflow
SAP other Integration SAP XI Solution

3rd party
3rd party BPMS Message Oriented Middleware 3rd party WfMS mainframe application
SAP
SAP
3rd Party
3rd Party 3rd Party
Marketplace
Programmed Workflow
BPMS: Business Process Management System WfMS: Workflow Management System

Integration with SAP Exchange Infrastructure (SAP XI)

SAP NetWeaver
SAP SAP SAP
Business Partners
SAP ccBPM SAP XI

3rd party
SAP
ccBPM SAP
mainframe application
3rd Party
3rd Party 3rd Party
Marketplace
Programmed Workflow
Business Process Management (BPM)

SAP NetWeaver BPM
A comprehensive BPM solution
Ad-hoc Workflow
Team-driven processes Spontaneous events Collaboration
Ad-hoc Workflow controls teamdriven processes Cross-Component BPM controls inter-application processes Business Workflow controls intraapplication processes
Cross-Component BPM
Design, execute and monitor automated processes across applications and systems Stateful interaction model Cross application execution
Business Workflow
Design, execute and monitor processes within applications Apply standard business rules Business events Human interaction
Business Process Management (BPM)

Ad-hoc Workflow
Team-driven processes Spontaneous events Collaboration
Cross-Component BPM
Design, execute and monitor automated processes across applications and systems Stateful interaction model Cross application execution
Business Workflow
Design, execute and monitor processes within applications Apply standard business rules Business events Human interaction
BPM in SAP NetWeaver 04

SAP NetWeaver
PEOPLE Multi channel access Portal Collaboration INFORMATION Knowledge Mgmt Business Intelligence Master Data Mgmt PROCESS Integration Broker Business Process Mgmt Ad-hoc Workflow
UWL
SAP EP
Human Interaction Collaboration
SAP BI Cross-Component BPM
SAP XI m
Inter-Application Process Automation
w
APPLICATION J2EE ABAP DB and OS Abstraction
ERP alert CRM
SRM
3rd party WMS
3rd party ERP
Intra-Application Process Automation
m = Message/ Document w = Workitem

= Adapter
BPM & Composite Applications

SAP NetWeaver
PEOPLE Multi channel access Portal Collaboration INFORMATION Knowledge Mgmt Business Intelligence Master Data Mgmt PROCESS Integration Broker Business Process Mgmt
Business Application Process Management Composite Framework Guided Procedures

Ad-hoc Workflow
xApp
UWL
SAP EP
Human Interaction Collaboration
SAP BI Cross-Component BPM
SAP XI m
Inter-Application Process Automation
w
APPLICATION J2EE ABAP DB and OS Abstraction
ERP alert CRM
SRM
3rd party WMS
3rd party ERP
Intra-Application Process Automation
m = Message/ Document w = Workitem

= Adapter
Cross-Component BPM / Business Workflow

Workflow Domain Cross-Component BPM Domain Workflow Domain
Application System 1
Workflow1
Application Org.Mgmt. User Mgmt.
* * * *
Integration Server
Process
Workflow3
* * *
Integration Engine
* * * *
Workflow2
* * * *
High Level Procedural Model 2004

ARIS for SAP NetWeaver
Company View Business View Component View
ARIS Process Modeling

Company View Component View Process Content
SAP Solution Manager

Component View
Service Infrastructure
BPM Operational Services Solution Monitoring Service Level Reporting SAP Process Content
Process Configuration Model
SAP XI
Business Scenario
Process Integration
Model & execute automated processes across & within applications Process Integration Content
Process Execution Model
SAP NetWeaver
Business Process
SAP Applications
Workflow
SAP SAP xApp
Non-SAP
powered by
SAP NetWeaver
Components Composites Engines Business objects
Phases of Procedural Model

Process Evaluation Business Blueprint Implementation Operations
Scoping Create Company Process Map Process Analysis Design reference based model Component Configuration & Testing Model Integration Scenario Maintain Meta Data Model Integration Process Integration Configuration & Testing GO LIVE
Handover to OPERATIONS End User Training
ARIS for SAP NetWeaver
SAP Solution Manager
SAP XI
SAP NetWeaver
mySAP Business Suite
3rd Party
Cross-Component BPM
Architecture XI Business Scenario & Process Demo Example
Cross-Component BPM in a Nutshell

Design, execute and monitor automated processes across applications Provides process control in the central technology layer Contains a Graphical Process Editor Contains a Business Process Engine Integral part of XI
Integration Repository (Design) Integration Directory (Configuration) Integration Server (Runtime)
Business System 1
1
Business System 2
2 Messages
Business System 3
3
Integration Server
Business Process Engine Integration Engine 4 Message
Adheres to open modeling standards
BPEL4WS 1.1 RosettaNet (RNIF adapter, PIP, )
Industry standard support
Technical Process Monitoring

Integrated with technical Monitoring of XI Graphical Process Monitoring
Business System 4
Cross-Component BPM Architecture Overview

Integration Builder
Integration Directory
Business Process (Configuration) Routing Rules Process / Message Store (References)
Integration Server
Business Process Engine
Process Execution Correlation Handling
Process Editor
3 Message Routing 1 Mapping Channel Det. 4
Business Process (Definition)

Abstract
Integration Engine Adapter Engine
Interfaces
Message
Integration Repository
Business Processes at Design Time

Business Process as a Repository Object
Abstract
Graphical Process Editor Native access to all process relevant XI design objects: interfaces, mappings Adheres to standards

Open standards support (BPEL4WS) Import/ export of process definitions Bi-directional (inbound & outbound) Used by BPM & RNIF adapter
Interfaces
Abstract Interfaces

Business Process Modeling

Message relevant process elements
Trigger and receive, send, receiver determination, transformation (merge & split) Switch, container operation, control (terminate, throw exception, throw alert), block (exceptions & deadlines), fork (parallel sections), loop, wait, undefined (empty)
Process flow elements
Process data (for data declaration) Conditions
Standards Support
Support for open standards
BPEL4WS 1.1 (BPM in SAP XI 3.0)
Active participation in standards, e.g.:
Advance BPEL4WS 1.1 together with IBM, BEA and Microsoft
Graphical Process Editor

Supports process design adhering to standards Import/ export of standard process descriptions
Cross-Component BPM adheres to evolving future standards via a pluggable import/export-interface concept .
Architecture Definition
Repository
Business Scenario Business Scenario * *
SWCV
Process Process Business Process Business Process Flow Flow If If * * * *
MessageType MessageType AbstractInterfaces AbstractInterfaces Context objects Context objects Interf. Mappings Interf. Mappings Idoc Idoc RFC RFC MessageMappings MessageMappings
Directory
Scenario Scenario Party Process Process Process Process Routing Relation Routing Relation Mapping Relation Mapping Relation
Cache/Runtime
Process Process Flow If * * Correlations Correlations XML-objects XML-objects
Big Picture Components

Client J2EE IS ProcessEngine ProcessEngine XI XIobjects objects 1 *
Repository
Design Design Flow If *
Monitoring 6 Runtime 5 Definition

XML-Objects Correlations
Business Process
2 Directory
Configuration Configuration Routings Routings Mappings Mappings ... ... XI XIobjects objects
Import
Process definition
* 3
Change list
4 Cache-Refresh
Deployment Rules
* *
Business Processes & Business Scenarios

Business Process can be incorporated in a Business Scenario
Representation in a swim lane Treated as a Business System Navigation from Scenario to Process
Business Process as Repository Object
Header
Birds view Edit area
Property area
Concept: Integration of Scenario and Process Visualisation in XI Integration Builder

Scenario Component View
Product A
Process - Flow
Product Template
Send Receive
Process
Product A
Product B
IFabs1 IFabs2
IFabs1 IFabs2
Wait for response
[timeout]
Alert
Wait for Negative Acknowledgement
Alert
Send response back to initiator
Send
[continue]
IFabs
IFabs
[one out of three]
Scenario: integration view of an abstract collaborative business process
BPM process: executable collaborative business process
Process is assigned to a swimlane visualization of the public parts of the process

- process is part of a software component of the product - navigation from swimlane in scenario to process object
One action and connection per abstract interface* of the process - checked consistency between process interface and connections in scenario Executable process (behind the swimlane) for Business Process Engine
*the process interface requires XI interfaces of type abstract in integration repository
XI Demo Sample: Multiple Flight Booking with BPM

The scenario outlines a collaboration between an agency and several airlines. The agency orders connection flights from the airlines and cancels sometimes flights.
Agency Airline Airline Airline A Agency A
Flight1 from Frankfurt to New York
Airline B
Flight: From Frankfurt to San Francisco - Airline A Flight1 - Airline B Flight2
Flight2 from New York to San Francisco
Agency orders and cancels connection flights
Airline books, confirms and accepts cancelation of the flight
Design Time - XI Integration Builder Repository

Enhancement of Scenario Design Outside
Business Scenario: Multiple Flight Booking as defined in XI Integration Builder
Involved XI design objects in XI Integration Builder Repository: Business Scenario with - Component View - Business Roles - Product Versions - Actions Executable Business Process (BPM) - process signature/interface Connections with - In- and outbound Message Interfaces - Mappings
Executable Business Process: Multiple Flight Booking Coordination (inside)

Coordinator: MultipleFlightBookingCoordination as defined in XI Integration Builder
receive flight request and split for airlines
send parallel messages to airlines and wait for each confirmation
evaluate confirmations add positiv confirmations to confirmation list
- response for positive confirmation: merge confirmations into one multipe confirmation message and send it to the agency - response for negativ confirmation: send cancelation to agency
Cross-Component BPM
General Concepts Process Modeling Scenario & Process Patterns Processes in the Directory BPE Monitoring
Business Process as Repository Object
Header
Process overview Edit area Property area
Output area
Object area
Edit area in detail

Message related step types Process control related step types Other commands
Drag and drop
Horizontal and vertical modelling
Printing capabilities Process overview as navigation help for large process definitions
Object area in detail
The correlation list holds all correlations used by this process
The container holds the data declaration of the process
The process signature shows all the abstract interfaces received and sent by the process
Property area in detail
Container-operation step
Receive step
Property sheet as unified medium for step setting Transformation step
Output area in detail

Where-used list shows the current where-used list
Tasks show the result of the syntax check (filtering on severity level possible)
Messages show immediate consequences of userinteractions (filtering on severity level possible)
ccBPM - Process Step-Types

MESSAGING RELEVANT RECEIVE SEND TRANSFORMATION RECEIVER DETERMINATION PROCESS FLOW CONTROL RELEVANT CONTAINER-OPERATION CONTROL (deadlines, exceptions, alerts) WHILE LOOP FORK BLOCK
Block
CK BL O L E MP A X E
EMPTY WAIT SWITCH
Process Data
Messaging Relevant Process Data
Variables typed by abstract interfaces Variables typed as receiver Read access to message-payload via

XPath Context objects
Process Flow Relevant Data

Variables typed by XSD simple types (e.g. used for loop-counter, ...)
Process Trigger
Via messages (trigger receive) Scheduling (batch jobs)
Correlations
Correlation Handling
Routing of messages (Business Documents) to process instances Dependencies rely on business data (e.g. Message ID, Order ID, Business Partner ID, Company Code) Correlations define these dependencies
SAP NetWeaver: Business Process Content

Integration Builder Integration Directory
Business Process (Configuration) Process Editor
References
SAP Business Process Content

XI scenario & process pattern templates (XI 3.0) SAP solution process content (delivered with SAP solutions) Industry standard content (as e.g. RosettaNet)
SAP Solutions Industry Standards XI Process Patterns Workflow Templates Patterns
Business Process Patterns

Process Process
Container A type AIF1 AT type AIF1* B type AIF2 C type int Correlations MyCorrelation ID type int Add 1 to C Append A to AT Process Interface AIF1 in AIF2 out While C <> A.number Transformation Merge AT into B Send message on B Loop
Serialization
S_FL1: single message trigger S_FL2: multi message trigger
Receive message on A
Transformations/Merge/Split
(N:1) (1:N)
Collect (same IF type/ different IF type)

C_FL1.1: payload-triggered end C_FL1.2: time-triggered end C_FL1.3: message triggered end C_FL2.1: collect all C_FL2.2: collect some (condition based)
Multicast
M_FL1: send in a sequence M_FL2: send in parallel
Configuration Time: Integration Directory

A Business Process
Is identified by a name and belongs to a Party analogous to a Business Systems Contains a reference (link) to its originating repository process
Integration Directory
Business Process (Configuration) Routing Rules
Can only be deployed not created in the directory
Business Process Wizard to import Process reference from the Integration Repository Routing and Mapping Relations
Business processes can act as source or target (sender/receiver) as Business Systems
Process Wizard
Runtime
Runtime
Processes participate in the common cache-mechanism Executable process-definition and depending objects are created Business Process Engine

Enhancement of SAP WebAS Workflow Engine Stable, proven and robust technology
Monitoring = Technical Monitoring

Entry from message view (XI runtime) Entry from process view (Process runtime) Seamless navigation between the monitoring tools
Runtime cache in detail (SXI_CACHE)

Runtime cache viewer knows Business Processes
Workflow Builder uses same look and feel as the Process Builder in IB (tiles and other concepts)
Business Workflow tools in a special profile
Business Process as Runtime Object
BPE Monitoring
Process Instances Processes with missed deadline Error Diagnosis Restart processes RFC Monitor
Technical Monitoring of Business Processes

Technical monitoring
Entry from message view (Integration Engine) Entry from process view (Business Process Engine) Navigation between the monitoring tools
Integration in Monitoring Infrastructure

Process Engine Component Test (Runtime Workbench) Technical Process Monitoring (end-to-end) SAP Alert Framework
Business Alerts System failures
SAP CCMS integration
Roadmap Unified BPM
Current Process Modeling Approaches

Value Potential Up to 50% 2 months - 2 weeks* $ 250 per vehicle** Up to 14%**
Business Benefits Reduced delivery times Cost advantage via online sales Reduction in Supply Chain Costs Reduced inventories
OEM
Importer
Dealer
Business Benefits Cost advantage via online sales Reduced days supply inventory Customer SelfInformation Interactive configuration
Value Potential $ 800 per vehicle** From 75 to 35 days** 5.1%*** 27.2%***
Business View
Business blueprinting Project planning High-level executive model
Vehicle Specification/ Search Request via Internet
Scenario Maps/ Solution Maps

Reservation Planning
Vehicle Locating and Allocation
Collect information about customer requirements and preferences Improved market intelligence Faster reaction to market trends Increased customer satisfaction Increased planning security and quality
Order Processing
Speed up buying
Consistent Dealer Database Online information to customer reduces time of communication Pooled data on cars available Visibility of tracking status
Production Production
Order Tracking Order Tracking
7.5%*** 12.6%***
Shipment Tracking
Management/ Business Analyst
Transport Control Goods Receipt Processing
Speed up handing over of vehicle Increased customer satisfaction
5.5%***
Static Implementation View

Implementation information Component view Process configuration model
Business Scenarios
Business Analyst/ Developer
Dynamic Implementation View

Executable processes State engine Process execution model
Business Processes
IT Specialist/ Developer
Unified Business Process Management

Unified Modeling Environment Model driven Implementation as far as possible One common Repository SAP Execution Applications & Composites, SAP XI & Workflow Business Objects Monitoring Technical Process Monitoring Business Activity Monitoring
One Architecture for workflow and automated processes

Modeling Design
Process logic decoupled from applications

Process Configuration
Business Activity Monitoring
BPM
Flexible process design & configuration

Process Execution
Process Monitoring
Integrated in SAP NetWeaver Unified approach for A2A and B2B Integration
Business Activities Business Events Enterprise Services Business Objects
Open Standards Support
Evolution To A Unified Modeling Environment

Unified Modeling Environment Based on ONE Meta Model One Process Repository Different Views and Roles One Look & Feel Business View Value Chain Diagrams Component Diagrams Business Blueprinting Static Implementation View Process Configuration Model Dynamic Implementation View Process Execution Model
Unified Modeling
Meta-Model Business View
Static Implementation View
Dynamic Implementation View
Process Repository
Unified BPM: High Level Architecture

Co-Development with IDS Scheer AG based on:
ARIS Modeling UI

MODELING
Unified Modeling UI
Unified Look & Feel Modeling Views & Roles Versioning Software Logistics
SAP NetWeaver Repository

SAP Execution
SAP Applications & Composites ccBPM (SAP XI) Workflow Business Objects & Services

Complementary Monitoring Technology

Technical Monitoring Service Infrastructure Business Activity Monitoring (BAM)

Process Efficiency Monitoring Event Resolution
UI Framework
REPOSITORY
Process Models & Abstractions
EXECUTION
Composite Application Application Process Engine Workflow
Monitoring Data Collection
MONITORING
Technical BAM

Business Process Management in SAP XI 3.0

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Agenda

SAP AG 2003, Title of Presentation, Speaker Name / 1

Business Process Management

BPM with SAP NetWeaver

SAP AG 2003, Title of Presentation, Speaker Name / 2

Todays Grown Integration Landscapes

B2B Tool EAI Tool hard coded mainframe application

Business Partner Application

SAP AG 2003, Title of Presentation, Speaker Name / 3

Integration with SAP Exchange Infrastructure (SAP XI)

Business Partner Application

3rd Party 3rd Party

SAP AG 2003, Title of Presentation, Speaker Name / 4

Process Driven Integration Solution

SAP other Integration SAP XI Solution

Business Partner Application

3rd Party 3rd Party

BPMS: Business Process Management System WfMS: Workflow Management System

Integration with SAP Exchange Infrastructure (SAP XI)

SAP ccBPM SAP XI

other Integration Solution

Business Partner Application

3rd Party 3rd Party

SAP AG 2003, Title of Presentation, Speaker Name / 6

Business Process Management (BPM)

SAP AG 2003, Title of Presentation, Speaker Name / 7

Business Process Management (BPM)

SAP AG 2003, Title of Presentation, Speaker Name / 8

BPM in SAP NetWeaver 04

Business Process Management

Human Interaction Collaboration

SAP BI Cross-Component BPM

ERP alert CRM

3rd party WMS

3rd party ERP

Intra-Application Process Automation

m = Message/ Document w = Workitem

SAP Business Workflow

SAP AG 2003, Title of Presentation, Speaker Name / 9

BPM & Composite Applications

Business Application Process Management Composite Framework Guided Procedures

Human Interaction Collaboration

SAP BI Cross-Component BPM

ERP alert CRM

3rd party WMS

3rd party ERP

Intra-Application Process Automation

m = Message/ Document w = Workitem

SAP Business Workflow

SAP AG 2003, Title of Presentation, Speaker Name / 10

Cross-Component BPM / Business Workflow

Application Org.Mgmt. User Mgmt.

Application Org.Mgmt. User Mgmt.

Application Org.Mgmt. User Mgmt.

SAP AG 2003, Title of Presentation, Speaker Name / 11

High Level Procedural Model 2004

ARIS Process Modeling

SAP Solution Manager

Process Configuration Model

Process Execution Model

Components Composites Engines Business objects

Phases of Procedural Model

Handover to OPERATIONS End User Training

ARIS for SAP NetWeaver