Action Plan

National Secretary of Information Technology and Comunication

Paraguay

Contents
I II III I V V National Goal & Mission Main Actions by categories Action items Overall Action items Action Plan

National Goal & Mission

Goal

Please Describe your Main Project (ex. what you want to do to change your Ministry? What project do you want to add to your Ministry?)

Establishment of e - Government in the Directorate General of Civil Registration.

Provide an efficient governmental service of civil registration for Mission Paraguayan citizens that permit them access to their civil rights, democratic governance and social services.
Establish an interconnected system procedure between Governmental Institutions, ONGs, and Citizens to facilitate and protect their rights. Provide technological infrastructure and tools for efficient service coverage in all the territory of the country. Promote a Legal reform to facilitate and ensure a sustainability public service.

Strategy

Facilitate a social and economical development through the exchange of key information bet ween related institutions.

Main Actions by categories

Category Actions
Structural innovation of the State departments. Reinforcement of the existents Data Centers. Establish a transparent and reviewed system of making rules and regulations related to citizens. Standardize Information System.

For your Goal & Mission, please describe what guidelines, laws,..etc. would follow?

Objectives
Reduce Digital divide Launch access network between institutions to facilitate information and communication. Adopt unambiguous laws & rules for easy compliance by citizens. Permit registration utilizing digital signatures. Reduce bureaucracy procedures.

1. Guideline

2. Laws & Regulations

3. Policies

4. ODA Projects

Single Data Base for historical heritage

Recovery and digitization of registry certificates.

Action items - 1. Guidelines

As-is
Lack of communication between 629 registry o ffices. Lack of infrastructure a nd equipments.

Action Items
Establish an interconnecte d System communication via internet, VoIP and oth er electronic media

To-be
Reduce sub registration of births, married & death. Safe data base with secur e access for relative instit utions. Electronic registration, sim ple and computerize proc edures to record civil eve nts.

Untrained human reso urces

Risky file system. Length of time excessiv e paperwork. Lack of exchange of inf ormation for data corr oboration.

Implementation of a software registration and digital archive for issuing certificates Integrating and sharing in formation, providing the s tandards required for the link to existing informatio n systems

Action items - 2. Laws & Regulations

As-is
Law No. 4017 23/12/20 10 - electronic signatur e, digital signature, data & record electronic mes sages. Regulatory Decree No. 7369, Legal validity of electronic signatures, di gital signatures, data m essages and electronic r ecords.

Action Items
Implementation and utiliz ation of digital signature, data messages and electro nic record inside the instit ution. Utilize the System of Inform ation exchange provided by National Secretary of Infor mation Technology and Co mmunication Introduce reforms in the in stitutional regulations to p ermit electronical procedur es.

To-be
Provide a collaborative and efficient service between institutions, to permit a legal electronic process and certificates expedition.

Decree 10.517/13 "Aut horizes the system of e xchange of information

Action items - 3. Policies

As-is
The Directorate has 17 personal procedures, t he citizens have to pre sent all the documenta tion required dependin g of the procedure, to obtain the certification of change in their civil identification, some of them long lasting. Normally document qu antities are duplicated. This certifications provi ded are used to realize another public proced ures.

Action Items
Digitalization of existing do cuments that comprise the historical heritage.

To-be
Secure digital procedur es for the fulfillment of civil obligations, simple , fast and at the lowest cost.

Information system standardiz ation, manage security policie s according to pre-established for the exchange, logging and auditing all operations done.

Implement data & record el ectronic messages.

Action items - 4. ODA Projects

As-is
Currently the system fil e is printed documenta ry, physical space is widely used for the file of papers, most of the m are in poor conditio n, not readable, some are lost and must be r econstructed the infor mation, based on copi es of documents provi ded by citizens.

Action Items
Build a Single Data Base for historical heritage. Digitization of all paper documents since 1889.
Reduce the use of paper, sp ace and risk events, that co uld make lost information li ke fire, insects and rot.

To-be
Have a historical collection of civil documents that allow citizens to perform their civic obligations, social assistance and legal registra tion of their civil events for the protection of their property and rights.

The archiving system is poor and risky.

Training in information tech nologies for the use of digit al tools

Overall Action items

Categories As-is
Lack of communication infrastructure, equipme nts, exchange of inform ation data between 629 registry offices. Untrained human resources

Action items
Stadarizacion and systematization of records , certificates, registrations, surveys, inversion of names and corrections Training of officials responsible for the admi nistration and operation of the database sys tem Establish the criteria's to permit access information to the data base for relatives institutions, and Security protocols

1. Guidelines

2. Laws & Regulations

Legal validity of electr onic signature, digital signature, data & reco rd electronic message s. Legal System of infor mation exchange.

Allow access to current register informatio n, to IDs from National Police, Superior C ourt of Electoral Justice, Ministry of Public Health and Social Welfare, National Secret ariat for Children and Adolescents, Social Action Secretariat, Ministry of Habitat and Housing , Ministry of Interior, and others.

Overall Action items(Cont.)

Categories As-is
17 personal paperwor k, cumbersome, sever al requirements and d ocumentation to be s ubmitted

Action items
Susbtitution of paper for digital files organize archiving and protection of historical heritage. Permit the online registration procedure for c itizens, obtaining a printable certificate.

3. Policies

Reduce the time of procedures by business process reengineering

Physical Historical Heritage Database risky

Digitalization of existent records, certificat es, registrations, surveys, inversion of nam es and corrections. Eliminate duplicate documentation by con trast of information.
Actualize and Recover lost documentation, to permit citizens benefit from their civil rights, and make a transparent use of social resourc es.

4. ODA Projects

Action Plan
Action items
Guidelines Laws & Regulations Policies
2014 2016

Action Plan

2020

2030

ODA Projects

Full commercialization