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OPERATION TIME

• Monday-Thursday -3:00pm to
3:00am
• Friday-Saturday-3:00pm to
5:00am
• Sunday-6:00pm to 2:00am
HIST OR Y

Reptica Resto Bar was established through collaborative efforts


and ideas of certain BSHRM students of Arellano University Pasig
Campus in Partial full fillment of the requirements in Entrepreneurship &
Business Planning. The Dream of Owning an extra ordinary
accommodating and simple restaurant has finally come into reality.
The Proponents were Richie Bersabe, Cindy Villanueva, Lea Rose
Burata, and Divine Grace Malto who really worked hard to conceptualize
the name, concept and lay out of the restaurant.
Reptica Resto Bar (fine dining) was derived from the different
characteristic of the members.
Richie was a happy person they like happy people to interact,
Cindy is approachable to the customer, Divine Grace is the one who give
an idea. And Leah Rose Burata who give us a moral support day by day.
This will cater authentic Asian Fusion Cuisine and exceptional
service that will continue the tradition of a quality family dining. At the heart
of Reptica Resto Bar
(fine dining) is a deep regard for our valued guests who will patronize our
ideals and aspirations in putting up this business. An ideas restaurant that
will evoke life’s simple joys, command satisfaction and inspire
togetherness.
Location
CONCEPT

Reptica Resto Bar is a fine dining


restaurant with acoustic Live Band
entertainment. We have a live Cooking session
to see what happening to their food preparation
and to serve them well.
Product / Service

Reptica Restobar located in the middle of the Famous Metrowalk


Commercial Complex in Ortigas Center. Reptica Restobar attracted many regular
customer be it young or old. We have a live cooking show to the customer, to see
what happen to htier food preparation. At the 1st floor we have a good ambiance
and set- up to the customer, 2nd floor we have a lived band and acoustic band
that really enjoy of them.
At Reptica Retobar (fine dinning) we believe in a making our guest feel
like they are in a real family owned Restaurant. A place with a warm, inviting
atmosphere and authentic Asian Fusion Cuisine fare that are certain to give them
a single unique and exceptional Dining Experience.
All of our menu items are served in Reptica Restorbar are unique shared-
style dining service each freshly prepared, delicious dish is served at the center of
the table so our guest may serve themselves just like they would at home. In fact,
this unique style of serving encourage guests to share their generous portions
and mix and match the collection of distinctive tastes and flavors of each Reptica
Menu items. Each bountiful portion attractively presented that guest will surely be
delighted and overwhelmed
Basic services of Reptica RestoBar
to success
Welcome

*Greet guest promptly


*Guide guest properly
*Introduce yourself and our concept
Order Taking

*Writes down sequence to avoid auctioning


*Repeat the order of the guest to avoid of wrong
order
* Review orders to prevent wrong punches before
sending it to the kitchen.
Food Presentation

*Describe featured items when presenting


*Prompt delivery of beverages, appetizer, soup,
salad and main course within the correct ticket
time.
Secondary services

*Maintain table appearance


*Pre- buss excess silver wares, china wares and
glass wares
*Refill bottom less drinks
*Present silver and chinaware as needed
*Change plates and ashtray when appropriate
*Suggest and sizzle dessert or other product
*Use bill folder
*Ensure checks is correct and easy to read
*Remain attentive for payment at guest leisure
* Thank you to the guest after they paid the bill
*Invite guest to return and bring other
*Guide them to the door and say thank you and
come again.
Organizational chart
Owner

Marketing Manager Finance Manager

General Manager

Asst Restaurant Manager

Kitchen Manager

Bar and Beverage


Manager

Key Employee Key Employee


Personnel:
Chef -5
Server- 12
Bar- 4
Kitchen- 6
Security Guard- 4
Cashier- 2
Duties and Responsibilities:

Marketing Manager- the one who manage to promote our restaurant and
new technique to attract the customer/ guest to enter to our restaurant.
Finance Manager- checks if the there an increase in sales over current
situation of the business.
General Manager- sets all organization, objectives, formulate polices
implement programs and has the full authority and control of the business.
Asst Restaurant Manager- Does the responsibility of the General manager
if he is not around.
Kitchen Manger- performs the actual food preparation process for the
production of the food.
responsible for the food, before they serve for the customer.
Bar and Beverages Manager- responsible for the Beverages of the
customer.
Server- assist the need of the guest and serves the food and drinks
Bar- responsible for the drinks of the guest and to serve to them good.
Create blend and combine the ingriedents to outmost of his knowledge.
Cashier- will sustain accounting works, billing and collection.
Chef- responsible for the food preparation and presentation of the food.
Security Guard- ensure the protection of the guest and the establishment.
Job Responsibilities

arrive for your shift, on time and in complete uniform


set up station to exact specification to ensure successful
shift
Attend on time
Follow standard services procedures
Prepare quality food products to exact recipe
Work efficiently and a fast pace
Follow sanitation procedures, Maintain cleanliness and
personal hygiene
Serve properly prepared and garnished menu items: hot
food “HOT” and Cold food “COLD”.
Cooperate with follow employee and assist as needed.
Break down and clean station thoroughly every night.

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