Professional Documents
Culture Documents
Lecture- 6A (BECG)
Contents
Typical Problems in Business Ethics: Ethical Issues in: (a) Supplier Relations (b) Service Conditions
Purchasing is one of the main activities of business and the purchase manager plays a major role in getting the right quality of material, in the right quantity at the right time. The purchasing department is in direct contact with the suppliers. A long term relationship with these suppliers is possible only if there is an open communication and trust between the suppliers and the buyers. By behaving ethically, purchasing department can build up a good image of the company and become profitable.
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1. Supplier Relations
(Contd.)
The Role of Purchasing Department with reference to the Suppliers: 1. To ensure continuity of suppliers of raw materials. 2. To identify and develop new vendors (suppliers) and maintain good relationship with existing vendors. Vendor relations, vendor monitoring, or vendor evaluation and development of new vendors is an integral part of the purchasing executives job. 3. To develop good procedures and systems for the purchasing department. 4. To co-ordinate with other functional departments to achieve continuity of information flow for closer buyer- supplier relationship.
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Showing favoritism to some suppliers (Discrimination to some suppliers and favoritism to others is unethical purchasing behavior). Purchase managers often favor suppliers who are also good customers, thus developing a mutually beneficial relationship. They also favor some suppliers who are close to top management so that they can gain the support and confidence of top officials. This discourages other good suppliers who can supply better quality products. Disclosure of confidential information to suppliers leads to suppliers confidentially rewarding the purchase manager and getting benefit of selection in tender/bid system. 6
Forward buying (Sometimes, instead of buying the stock to meet future requirement, future stock is bought to make speculative profit against the inventory, which is unethical).
Unique challenges faced in certain industries [ Exp. (i) IT Industry: PAPAPrivacy, Accuracy, Property, Accessibility with regard to information or MIS; (ii) Genome research] Irrational Processes Anxieties (Social groups within organizations defend individual workers)
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Undue Exploitation (Sacrificing people for profit) Negligence of employee care Unethical attitude of the management (Apathy towards just and fair practices)
One positive solution to the above issues would be the Psycho Analysis Approach and implementation of Psycho Dynamics Approach which views Organizational Development similar to Individual Development because like individuals, the organizations are living organisms that have some sort of collective consciousness that nurtures the organization.
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The End
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