Professional Documents
Culture Documents
Objectives
Identify your work-related communication style and how others perceive you Recognize the characteristics of the four workstyle styles Apply strategies to improve communication within your teams
1. 2. 3.
Be honest with yourselfnot how you would like to be.but how you are Focus on how you are in the work environment..NOT home You have to pick ONE of the four in each set
a. ____Competitive b. ____Joyful c. ____Considerate d. ____Harmonious a. ____Powerful b. ____Good Mixer c. ____Easy on others d. ____Organized a. ____Bold b. ____Charming c. ____Loyal d. ____Easily led a. ____Tries new ideas b. ____Optimistic c. ____Wants to please d. ____Respectful a. ____Restless b. ____Popular c. ____Neighborly d. ____Abides by rules a. ____Outspoken b. ____Companionable c. ____Restrained d. ____Accurate a. ____Will power b. ____Open-minded c. ____Cheerful d. ____Obliging a. ____Unconquerable b. ____Playful c. ____Obedient d. ____Fussy a. ____Brave b. ____Inspiring c. ____Submissive d. ____Timid a. ____Daring b. ____Expressive c. ____Satisfied d. ____Diplomatic a. ____Self-reliant b. ____Fun-loving c. ____Patient d. ____Soft-spoken
a. ____Nervy
b. ____Jovial c. ____Even-tempered d. ____Precise
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
1. 2. 3.
Be honest with yourselfnot how you would like to be.but how you are Focus on how you are in the work environment..NOT home You have to pick ONE of the four in each set
a. ____Stubborn b. ____Attractive c. ____Sweet d. ____Avoid a. ____Argumentative b. ____Light-hearted c. ____Nonchalant d. ____Adaptable a. ____Forceful b. ____Admirable c. ____Kind d. ____Non-resisting a. ____Decisive b. ____Talkative c. ____Controlled d. ____Conventional a. ____Original b. ____Persuasive c. ____Gentle d. ____Humble a. ____Assertive b. ____Confident c. ____Sympathetic d. ____Tolerant a. ____Positive b. ____Trusting c. ____Contented d. ____Peaceful a. ____Determined b. ____Convincing c. ____Good-natured d. ____Cautious a. ____Aggressive b. ____Life-of-the-party c. ____Easily fooled d. ____Uncertain a. ____Takes risks b. ____Warm c. ____Willing to help d. ____Not extreme a. ____Persistent b. ____Lively c. ____Generous d. ____Well-disciplined
a. ____Eager
b. ____High-spirited c. ____Willing d. ____Agreeable
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
3.
4.
5.
Tally Box a= b= c= d=
0 0 0 1 1 2 2 3 3 4 4 5 5 6 7 6 8 7 9 8 10 11 12 14 16 14 18 16 9 10 11 12
1
1 2
2
3 4
6
5 6
7
7
8
8
10
9
12
10
14 16
12 14
Activity
Break up into groups based on your most predominate category:
A, B, C, or D
Within your group: Name two things you like best about working in teams Name two things you like least about working in teams
Collaborate with your group to write a slogan or draw a picture that represents your work style
Observable Behavior
Loud Facially Animated Inflected speech Quite Facially controlled
Hypocritical Intelligent
Be objective. In a situation where two or more people are interacting and where observable behavior can be described by an observer and verified by the observations of others.
Assertiveness Continuum
Low: High:
Asks
Tells
Hand motions
Body posture Eye contact
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Less responsive:
Responsiveness
Continuum
Behavioral clues: Emotion in voice Topics of conversation
Controls Emotions
Descriptive
Hand motions Body posture More responsive: Facial expression
Emotes
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Analytical (d)
Low Assertive
Driver (a)
High Assertive
Amiable (c)
High responsiveness
Expressive (b)
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Materials adapted with verbal permission from Diane Miller, Director of Organizational Development at Virginia Mason Medical Center From IHI International Conference in Orlando 2002 Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Materials adapted with verbal permission from Diane Miller, Director of Organizational Development at Virginia Mason Medical Center From IHI International Conference in Orlando 2002 Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Materials adapted with verbal permission from Diane Miller, Director of Organizational Development at Virginia Mason Medical Center From IHI International Conference in Orlando 2002 Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Materials adapted with verbal permission from Diane Miller, Director of Organizational Development at Virginia Mason Medical Center From IHI International Conference in Orlando 2002 Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Driver
Behavior directed toward achievement in an interpersonal setting Behavior directed toward acceptance in an interpersonal setting
Analytical
(Primary Effort) Works carefully and alone
Expressive
(Secondary Effort) Works quickly and with others
Amiable
(Secondary Effort) Works slowly and with team
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.
Back-up Mode
Analytical
Low responsiveness
Driver
Low Assertive
High Assertive
Amiable
High responsiveness
Expressive
Based on the research of David W. Merrill and Roger Reid and published in Personal Styles and Effective Performance.