2013/9/24

Security Level:

GPRS Slow Speed Issue

AIRCEL Kerala/AP
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Huawei Confidential

GPRS Speed Issue Aircel Kerala/AP

Problem Statement
Slow GPRS Download Speed in Aircel Kerala and Andhra Pradesh

Analysis

For Troubleshooting, GPRS Speed was checked by Downloading large size files from

FTP Server connected after Chennai GGSN.( Last point of Huawei Network)
Que :Why not Speed checked by downloading from Public IP such as Google or Yahoo. Ans : So as to rule out any issue in Radio Interface or in BSC or in SGSN or in GGSN.

For Gb over FR BSCs Speed was normal ( 15~20 KBps) while for Gb over IP it was almost half (5~10 KBps)

Que: Why it was so

Ans : This was abnormality

One BSC in Kerala (Kochi-1) was converted from Gb over IP to FR and there was considerable improvement in Speed ( Up to 21 KBps max) . Que : Why converted Ans : To confirm that issue is in Gb over IP

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GPRS Speed Issue Aircel Kerala/AP

Action Taken Ciphering was disabled in Chennai SGSN after which Speed of Gb over IP BSCs was at par with Gb over IP BSCs Que: Why Ciphering was impacting GPRS Speed in Gb over IP BSCs only

Ans: It is due to overhead involved with each packet transmission.

Que : When will be Ciphering re-enabled Ans : Not Required as it is already disabled for Voice also ( In BSC and MSC) Way Forward As the Data Speed is Normal (15~20 KBps) for all BSCs till FTP Server (Last mile of Huawei) troubleshooting required beyond GGSN till ISP Server if Speed from Public IP is still slow. Que: How to do that

Ans: Need to check ISP Bandwidth, Router Performance and settings .we are also
analysing and will help in troubleshooting.

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2013/9/24

Security Level:

GPRS Slow Speed Issue

Further Analysis Beyond Huawei N/W
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Packet flow-Packet Size-56 bytes Size-1000 bytes

G0/0/13
Switch 1

Huawei Ericsson
70 % Pass
E2/0/0

Firewall 1

Unkwon Devices
Router

Towards ISP

10.178.9.1

10.178.9.2

10.178.9.69

192.168.35.186

HUAWEI GGSN

30 % 100 % Drop Drop

G0/0/13 Switch 2 Firewall 2

1. Ping to google from huawei FW confirmed 30% packet loss:

HRP_M[Eudemon Fw1]ping -c 1000 -a 58.68.66.250 12.0.1.28 --- 12.0.1.28 ping statistics --56 packet(s) transmitted 39 packet(s) received 30.35% packet loss round-trip min/avg/max = 250/279/517 ms

Active Path Problem Area

2. Trace route initiated to confirm hops::

HRP_M[Eudemon Fw1]tracert -a 58.68.66.250 74.125.127.100 1 10.178.9.69 0 ms 0 ms 0 ms 2 * * * 3 192.168.35.186 0 ms 0 ms 0 ms 4 192.168.36.75 0 ms 0 ms 0 ms 5 58.68.0.17 0 ms * 0 ms 6 202.148.198.193 0 ms 0 ms 0 ms

3. Ping to individual hopes confirm drop between 10.178.9.69 to 192.168.35.186

HRP_M[Eudemon Fw1]ping -c 1000 -a 58.68.66.250 192.168.35.186 --- 192.168.35.186 ping statistics --177 packet(s) transmitted 135 packet(s) received

23.72% packet loss

round-trip min/avg/max = 1/565/1950 ms

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GPRS Speed Issue

RCA Packet Loss between Kilpauk and Spencer Interface. Que: What can be suspected causes Ans: High Bandwidth Utilization between Kilpauk and Spencer Non compatible Interface Settings in Kilpauk and Spencer Router Transmission Media

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Ericsson network Kilpauk Spencer

FE

FE

STM

FE

FE

FE

Huawei Network
FE

SN_VRF

SN_VRF

SN_VRF

ISP_VRF

Dishnet ISP
FE

FE

STM

FE

FE

Switches

Routers

Routers

Firewalls

Routers

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Thank you
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