Professional Documents
Culture Documents
Goal:
To ease the transition for Service members from a
military career back to the civilian sector by connecting
them to necessary services and resources.
Pre-separation Counseling
TAP Employment Workshops
VA Benefits Brief
Disabled Transition Assistance Program (DTAP)
T-I-2
DOL TAP Employment Workshop
DOL Veterans’ Employment and Training Service
(VETS) exists to assure that Veterans succeed in
the 21st Century Workforce.
Employment Workshops
2 ½ Days
Professionally trained facilitators
Focus on resumes, interviewing & job searches
Provide skills assessment & Labor Market Information
Workshop Overview
3. Career Exploration
Career Research
Assess financial needs
T-I-3
Workshop Overview (continued)
2. Interviews
Interview process
Handling questions and answers
Body language & “Dressing for Success”
Workshop Overview (continued)
www.servicelocator.org
Workshop Standards and
Expectations (continued)
workshop
WORKSHOP ADMINISTRATION
• Breaks
• Meals
• Dress
• Participation
• Attendance
T-I-2
SECTION 1.1
Objective:
• Recognize the importance of
developing a stress reduction
plan
T-1.1-1
WHAT IS STRESS?
“A mismatch between
the demands in our lives,
and the resources we have
available to deal with
those demands.”
T-1.1-2
STRESS AS A PART OF LIVING
T-1.1-4
HOMELESSNESS AMONG VETERANS
• Obtain income
• Seek early assistance for mental
health and substance abuse issues
USDOL – VETS
Homeless Veterans’ Reintegration Program
Objectives:
• Gather the information and records
you need in order to create a
resume, fill out a job application, and
prepare for a job interview
• Deal effectively with the strengths
and challenges arising from military
experience
• Identify your transferable skills that
can be used in a variety of jobs
T-1.2-1
TYPES OF RECORDS
MILITARY SERVICE WORK EXPERIENCE
• Separation Papers – DD Form 214 • Work History
(certified copy or copy 4) (job titles, employers, duties,
• Training Record accomplishments)
• Honors and Awards • Work Samples
• DD FORM 2586 - • Honors and Citations
Verification of Military
• Community Activities
Experience and Training
• Salary History
• Service Record
• Licenses
• Medical Record
• Certifications
• Benefits
PERSONAL EDUCATION
IDENTIFICATION AND TRAINING
• Birth Certificate (copy) • Transcripts
• Proof of Citizenship • Diplomas/Certificates
• Social Security Card • Honors
• Passport (current) • Activities List T-1.2-2
MASTER APPLICATION
• Personal Information
• Education and Training
• Special Skills
• Military Service
• Work Experience
• Other Information
T-1.2-3
VETERAN’S EMPLOYMENT
STRENGTHS
• Leadership
• Discipline
• Training
• Accountability/Recordkeeping
• Teamwork
• Work with diverse groups
• Work under pressure T-1.3-1
VETERAN’S EMPLOYMENT
STRENGTHS
• Plan Systematically
• Safety
• Follow Directions
• Drug Free
• Maturity
• Security Clearance
T-1.3-2
VETERAN’S EMPLOYMENT
CHALLENGES
• Communications
• Stereotypes
• Unrealistic Expectations
• Credentials
T-1.3-3
SECTIONS 1.5-1.6
Objectives:
• Identify your work-related values
• Determine your personal
preferences
• Explain why your work-related
values and preferences are
important in making job
decisions
T-1.5-1
SECTIONS 2.1-2.2
Objectives:
• Identify and research career
possibilities
• Determine your financial needs
as a way of estimating your
salary requirements
T-2.1-1
SECTIONS 3.1-3.2
Objectives:
• Set personal goals
• Get organized
T-3.1-1
TYPES OF GOALS
• SHORT-RANGE
• INTERMEDIATE-RANGE
• LONG-RANGE
T-3.1-2
EMPLOYMENT GOALS
Objectives:
• Plan an effective job search
• Understand how to conduct
company research
• Learn about job assistance
resources
• Understand how to begin using
the internet as part of the job
search process
• Analyze job announcements T-3.3-1
LOOKING FOR WORK
T-3.4-1
NETWORKING
T-3.4-2
JOB SEARCH ASSISTANCE
1. Internet
2. State Workforce Agency
(Employment Office)
3. Local Veteran’s Employment
Representatives (LVER)
4. Vocational Rehabilitation
and Employment
T-3.5-1
JOB SEARCH ASSISTANCE
5. Bureau of Apprenticeship
and Training (BAT), U.S.
Department of Labor
6. Private Employment Services
7. College/School Placement
Agencies
8. Military and Professional
Associations and Organizations
T-3.5-2
JOB SEARCH ASSISTANCE
T-3.5-3
One-Stop Career Centers
T-3.10-1
43
Create an Effective Resume
Section
Click to edit Master3.10
title style
• Click toObjectives
edit Master text styles
• Second• level
Review key elements in the
• Third level
resume writing process
• Fourth level
• Write career objectives and
• Fifth level
descriptive accomplishment
statements
• Construct a draft resume
T-3.10-2
44
Create an Effective Resume
Your Resume…
Click to edit Master title style
• Click to edit Master text styles
• Second level
• Third level
Opens The Door
• Fourth level
• Fifth level
In the job search, paper is the great equalizer.
Most employers want to see you on paper
before meeting you in person.
T-3.10-3
45
Create an Effective Resume
Marketing Your Resume
Click to edit Master title style
• Click to edit Master text styles
• Second levelBasic Job Search
• Third level Principle
• Fourth level
• Fifth level =
Market Yourself!
T-3.10-4
46
Create an Effective Resume
Click toPurpose
edit Master
of atitle style
Resume
• Click •toMarketing
edit MasterTool
text –styles
sells YOU!
• Second level
• Summarizes how your skills and
• Third level
abilities can contribute to their
• Fourth level
company.
• Fifth level
• Helps get you a Job Interview
T-3.10-5
47
Create an Effective Resume
The Importance of Career Decision
ClickMaking
to edit Master
in the title style
Resume-Writing Process
• Click To
to edit
writeMaster text
the most styles resume, you
effective
• Secondneedlevelto know what career field you
want. Research:
• Third •level
The career field you would like to
• Fourth level
pursue
• Fifth level
• Where the jobs are and who is hiring
• What qualifications and credentials you
need to attain
• How to best market your qualifications
T-3.10-6
48
Create an Effective Resume
Click to Resume Formats
edit Master title style
• Click to• edit
Chronological
Master text styles
• Second• level
Functional
• Third level
• Combination
• Fourth level
• • Targeted
Fifth level
T-3.10-7
49
Create an Effective Resume
Resume
Click to edit Formats
Master title style
• Click toChronological
edit Master text styles
• –
Second levelFocuses on your work history
with most recent position first
• Third level
– Easy for employers to follow
• Fourth level
your career history
• Fifth level
– Shows career progression and
growth
T-3.10-8
50
Create an Effective Resume
Click toResume Formats
edit Master title style
• Click toFunctional
edit MasterResume
text styles
• – Focuses on your skills and
Second level
• Third level experience. Skills are grouped
• into functional areas
Fourth level
– Used most often when
• Fifth level
changing careers or if there are
employment gaps
T-3.10-9
51
Create an Effective Resume
Click toResume Formats
edit Master title style
Combination Resume
• Click to edit Master text styles
• Second level
– Combination of the
Chronological & Functional
• Third level resumes
• Fourth level
• Fifth level
– Highlights skills and
provides the chronological
work history that some
employers prefer
T-3.10-10
52
Create an Effective Resume
Resume Formats
Click to edit Master title style
• Click •toTargeted
edit MasterResume
text styles
• Second level
• -Customized to a specific job
Third level
• Fourth level
• -Written specifically to the employer’s
Fifth level
needs
T-3.10-11
53
Create an Effective Resume
Click to Resume Formats
edit Master title style
• Click to edit Master text styles
Others
• Second •level
Federal Resumes
• Third level
• Curriculum Vitae
• Fourth level
• Hybrids of several styles
• Fifth level
T-3.10-12
54
Create an Effective Resume
Click to edit Resumes
Master title style
• Click to edit Master text styles
•
Which Resume is Best?
Second level
• Third level
• FourthThe
level one that best positions
• Fifth level your experience for
T-3.10-13
55
Create an Effective Resume
Resume
Click to edit MasterTypes
title style
• • Paper
Click to edit Master text styles Resume
(Traditional)
• Second •level
Scannable
• Third level
• Electronic
• Fourth level
• Fifth level
T-3.10-14
56
Create an Effective Resume
Paper (Traditional) Resumes:
Click to edit Master
Presentation Tips title style
& Guidelines
T-3.10-19
61
Create an Effective Resume
ClickSections of a Resume
to edit Master title style
• • Contact
Click to Information
edit Master text styles
• Second • Objective
level Statement
• Third •level
Summary of Qualifications
• Fourth• level
Experience
• • Employment History
Fifth level
• Education/Training
T-3.10-20
62
Create an Effective Resume
Sections of a Resume:
Click to edit Master
Contact title style
Information
• Janis Jenkins
Click to edit Master text styles
123 Pearl Street
• Second level Rockville, Maryland 12345
Home: (301) 555-1111
• Third level Cell: (301) 444-2222
Janis-Jenkins@email.com
• Fourth level
JANIS JENKINS
• Fifth level 123 Pearl Street Rockville, MD 12345
(301) 555-1111 (H) (301) 444-2222 (C)
Janis-Jenkins@email.com
T-3.10-21
63
Create an Effective Resume
Sections of a Resume:
Click toCareer
edit Master
Objectivetitle style
Statement
• Targeted
Click to Objective
edit Master (preferred)
text styles
• Lists specific job and company you are
• Second applying
level for
• Third level
General Objective (optional)
• Fourth• level
When you do not know company or specific
job applying for
• Fifth level
• Posting on a career website
• Attending Job Fair and handing out resumes
T-3.10-22
64
Create an Effective Resume
ClickWriting Career Objectives
to edit Master title style
• Click to• edit
Concise, short
Master textand to the point
styles
• Target your career objective whenever
• Second level
possible. Don’t make the employer
• Third level
guess
• • Be specific – don’t write:
Fourth level
“Seeking a challenging position with a
• Fifth level large company that will provide an
opportunity for growth and
advancement.”
• What can you do for the employer?
T-3.10-23
65
Create an Effective Resume
Exercise #1
Click to edit Master title style
• Click to edit Master text styles
• Write Career Objective
Second level
• Third level Statements
• Fourth level
• Fifth level
T-3.10-24
66
Create an Effective Resume
Sections of a Resume:
Click toSummary
edit Master title style
of Qualifications
• • Highlights
Click to edit Masteryour
textkey skill areas –
styles
• draws
Second level attention to specific skills
that support your job goal
• Third •level
Paragraph or bulleted list
• Fourth• level
Should include your Security
• Clearance if you have one
Fifth level
• Time to “brag” about your best
qualities – your “greatest hits”
T-3.10-25
67
Create an Effective Resume
Assessing Skills for the
Click toSummary
edit Master title style
of Qualifications
• • Highlight
Click to keytext
edit Master words or skills listed
styles
• in
Second levelthe job posting
• Review your skills statements
• Third level
(from page 22 in the TAP Manual)
• Fourth• level
Select the skill statements that
• match the key words in the job
Fifth level
posting
• Research the company or industry
– you may identify additional skills
T-3.10-26
68
Create an Effective Resume
Exercise #2
Click to edit Master title style
• Click to edit Master text styles
• Second levelWrite a Summary of
• Third level Qualifications
• Fourth level
• Fifth level
T-3.10-27
69
Create an Effective Resume
Sections of a Resume:
Click to edit Master title style
Experience
• • Lists your results and/or achievements
Click to edit Master text styles
that relate to the position desired
• Second level
• Not a job description!
• Third level
• Fourth• level
Answers the question, “What is this
individual going to do for me?”
• Fifth level
• Use numbers, percentages, statistics,
examples to illustrate achievements
T-3.10-28
70
Create an Effective Resume
Translating Military
Click Experience
to edit Master title style
to Civilian Terms
• Click to•edit
OneMaster
of your text
biggest challenges
styles
• Employers may overlook a military
• Second level
member because their resume is:
• Third level– Filled with military job titles and military
skills not understood
• Fourth level
– Written using military jargon, acronyms
• Fifth level and awards
– Not targeted to job
• It doesn’t matter how qualified you are
if the employer can’t understand your
resume
T-3.10-3-29
71
Create an Effective Resume
Military Experience – Civilian
Click to edit Master title style Terms
T-3.10-30
72
Create an Effective Resume
Click Additional Websites
to edit Master title style
Army COOL and Navy COOL
• Click to edit Master text styles
https://www.cool.army.mil
• Second level
https://www.cool.navy.mil
VMET
• Third level
https://www.dmdc.osd.mil/vmet
America’s CareerInfoNet
• Fourth level
www.acinet.org/moc
Jobsaurus
• Fifth levelwww.taonline.com/jobsaurus
Military.com Translate Your Skills
www.military.com
>Career>Skills Translator
Mil-Skills Translator
www.taonline.com/mosdot T-3.10-31
73
Create an Effective Resume
Skills
Click to and Experience
edit Master title style
Military Platoon Leader, Leading Petty
Officer, text
• Click to edit Master Section Leader, etc.
styles
=
• Second level Front Line Supervisor
• Third level In the business world
T-3.10-33
75
Create an Effective Resume
Identify Your Skills and
Click to edit Master title style
Accomplishments
• Click to• edit
Use Master
the Transferable
text stylesSkills Inventory
• Second• level
Select the skills that relate to the job
• you want
Third level
• Sell your resume by highlighting your
• Fourth level
major accomplishments and
• Fifth level
achievements
• Employers want to know…
“What skills can you offer me?”
T-3.10-34
76
Create an Effective Resume
Writing Accomplishment
Click to edit Statements
Master title style
• Click to• edit
Use Master
civilian terms
text styles
• Start with an action verb
• Second level– Don’t use “Responsible for”
• Third level– Write in past tense for previous jobs
• Fourth level– Present tense for current job
• Quantify results when possible
• Fifth level– Use numbers
Use numbers
– Percentages
– Statistics
– Examples
T-3.10-35
77
Create an Effective Resume
Click to edit Examples
Master title style
• Click to edit Master
Improved Safety text styles
Created a Program
• Second level
Increased Performance Increased Retention
• Third level
Improved Processing Time Re-engineered Equipment
• Fourth level
Improved Service Delivery Solved Long-term Problems
• Fifth level
Improved Administration Reduced Management
T-3.10-36
78
Create an Effective Resume
Examples
Click to edit Master title style
GOOD … Basic skill/task description
• Click to edit Master text styles
Provided medical logistics support
• Second BETTER
level … More details
Ordered and inventoried over $1.2M in medical
• Third level
equipment and supplies
Managed staff, equipment, and supplies for a 100 bed
• Fourth level
medical treatment facility
• Fifth level
BEST … Accomplishment / outstanding result
Saved $30,000 annually by re-designing a supply
ordering system that reduced order backlog
Reduced supply delivery time 25% by creating a “fast
track” ordering system for routine office supplies
T-3.10-37
79
Create an Effective Resume
Examples
Click to edit Master title style
Inventory Control: “Managed company’s 500-
item, $10M stock inventory warehouse
• Click to edit
withMaster text styles
100% accountability.”
• Second level
Logistics: “Processed over 700 annual
• Third level
shipments of personal property and
household goods valued in excess of
• Fourth level
$30M.”
• Fifth level
Security: “Supervised the security of $100M
of highly sensitive equipment with zero
loss.”
T-3.10-39
81
Create an Effective Resume
Sections of a Resume:
Click to edit Master title
Employment style
History
• Click toChronological
edit Master textResume
styles
• - Dates, position, location &
Second level
experience
• Third level
Functional Resume
• Fourth level
- Does not include an
• Fifth levelemployment history
Combination Resume
- Dates, position & location
Targeted Resume
T-3.10-40
82
Create an Effective Resume
Sections of a Resume:
Click to edit Master title style
Education/Training
• Click to edit Master
• Include text styles
all degrees awarded
• Second • Highlight
level special honors such as
• graduated Cum Laude, with
Third level
Honors, GPA, etc.
• Fourth• level
Include certifications, licenses and
• Fifth level
course work relevant to job
applying for
• List only military schools that
support your job goal!
T-3.10-41
83
Create an Effective Resume
Exercise #4
Click to edit Master title style
• Click to edit Master text styles
• Develop the Education
Second level
• Third level
and Training Section of
• Fourth level
the Resume
• Fifth level
T-3.10-42
84
Create an Effective Resume
What NOT To Include On A Resume
Click to edit Master title style
• TheseMaster
Click to edit items aretext
not recommended
styles
on a resume:
• Second level
• Third level – Marital Status - Hobbies
• Fourth level– Age - Height & Weight
– Race - Salary
• Fifth level – Photograph
Photograph - References
- References
– Religious or Political Affiliations
– Names, ages and number of children
T-3.10-43
85
Create an Effective Resume
Exercise #5
Click to edit Master title style
• Click to edit Master text styles
• Second level
•
Now let’s tie all of the
Third level
• Fourth level
elements together and
• Fifth level
start drafting your
resume!
T-3.10-44
86
Create an Effective Resume
Resume Review
Click to edit
and Master title style
Quality Assurance
• Click to
• edit Master
Carefully text
review styles
your resume
• Poorly written resumes and typographical
• Second errors
level result in being “screened” out
• • Suggested Reviewers
Third level
– Transition/ACAP Office Staff
• Fourth level
– Veteran’s Representatives at your local
• Fifth level One-Stop Career Center
– HR Professional
– Co-workers/Colleagues
– Professional in the career field
T-3.10-45
87
Create an Effective Resume
How Resumes Are Submitted
Click to edit Master title style
• Click to edit Master text styles
• Second•level
“Printed” or Traditional
• Third levelPaper Resume
• Fourth level
• Scannable Resume
• Fifth level
• Electronic Resume
T-3.10-46
88
Create an Effective Resume
Ways to Market Your Resume
Click to edit Master title style
• • edit
Click to Networking
Master- #1
textmethod!
styles
• Personal Referrals
• Second level job search campaigns
• Targeted
• Third level
• Professional Associations
• Job Fairs
• Fourth level
• Newspaper or print ads
• Fifth level
• Posting your resume online
• Responding to online job postings
• Corporate websites
• In person cold calls
T-3.10-47
89
Create an Effective Resume
In Summary…
Click to edit Master title style
Resumes:
• Click to edit Master text styles
• Second• level
Speak for you when you’re not there
• Third level
• Serve as a marketing tool
• Fourth•level
Must highlight your ability to do the
• Fifth level
job
• Should result in you getting an
interview
T-3.10-48
90
Create an Effective Resume
Click to Congratulations!
edit Master title style
You are now well on your way to
• Click to edit Master text styles
completing your resume
• Second –level
Remember that your resume is a
• Third level“work-in-progress”
– Use this draft resume as a guide to
• Fourth leveldevelop and fine tune your final product
• Fifth level
– Use the resources at your TAP/ACAP
Offices. They are there to assist you.
Make an appointment today!
T-3.10-49
91
Create an Effective Resume
SECTIONS 4.1-4.2
Objectives:
• Prepare for interviews
• Prepare to take employment
tests as part of the interview
process
T-4.1-1
INTERVIEW STAGES
1. Introductory Stage
2. Employer Questions
3. Applicant Questions
4. Closing Stage
T-4.1-2
SECTIONS 4.3-4.4
Objectives:
• Prepare a personal 30-second
commercial
• Prepare for the interview
T-4.3-1
INTERVIEW TIPS
• Be prepared
• Be punctual
• Look good
• Watch your body language
• Carry a portfolio
• Be enthusiastic
• Say thank you
• Smile T-4.4-1
SECTION 4.5
Objectives:
• Learn how to dress
appropriately for a job interview
T-4.5-1
REMEMBER!
T-4.5-2
SECTIONS 4.6-4.7
Objectives:
• Sharpen listening skills
• Interpret body language
T-4.6-1
SHARPEN LISTENING SKILLS
• Control distractions
• Use nonverbal signals
• Paraphrase
• Focus on key words
• Ask clarifying questions
• Take notes
T-4.6.2
THE WAY WE COMMUNICATE
T-4.7-1
SECTIONS 4.8-4.9
Objectives:
• Prepare to answer employer
questions
• Prepare questions to ask of
employers
T-4.8-1
YOUR ANSWERS SHOULD:
1. Be brief
2. Use examples
3. Show thought
4. Make connections
5. Tell how you work
T-4.8-2
• Introductions
• Review position to be
discussed
• Employer asks questions
– Tell me about yourself
– Any Other Questions?
• Closing
• Critique
• Switch roles and repeat T-4.9a
4.9 — Ask Questions
SECTIONS 4.10-4.11
Objectives:
• Evaluate interviews
• Write thank you letters as a
follow-up to an interview
• Analyze a rejection subsequent
to an interview
T-4.10-1
WHY DIDN’T YOU GET A JOB?
T-4.11-1
WHY DIDN’T YOU GET A JOB?
SOMETIMES YOU:
• Are over-qualified
• Have a conflicting work style
T-4.11-2
WHAT WENT WRONG?
PERSONAL PRESENTATION:
• Appearance
• Handshake
• Tone of voice
• Speech/grammar
T-4.11-3
WHAT WENT WRONG?
PERSONAL PRESENTATION:
• Language
• Late or rushed
• Aggressive
• Lack of confidence,
courtesy or enthusiasm
T-4.11-4
WHAT WENT WRONG?
PERSONAL ATTRIBUTES
AND VALUES:
• Lack of goals
• Focus on short term
• Cynical or defensive attitude
• Lack of interest in company
or position
• Unpleasant attitude T-4.11-5
WHAT WENT WRONG?
INTERVIEW SKILLS:
• Poor eye contact
or body language
• Focus on money
• Evasive answers
• Negative responses
• Lack of preparation
T-4.11-6
SECTIONS 5.1-5.3
Objectives:
• Evaluate job offers
• Negotiate terms of employment
• Effectively communicate
decisions to employers
T-5.1-1
NEGOTIATING TIPS
T-5.2-1
BUSINESS LETTER FORMAT
T-5.3-1
SECTIONS 6.1-6.5
Objectives:
• Understand available resources
T-6.1-1
Helpful Contacts
• U.S. Department of Labor, Veterans’
Employment and Training Service
www.dol.gov/vets
Veteran Employment Representatives -
DVOPs/LVERs
Homeless Veterans’ Reintegration
Program (HVRP)
Veterans’ Workforce Investment Program
(VWIP)
T-6.2
Helpful Contacts
• Department of Veterans Affairs
www.va.gov/homeless
Medical Center Homeless Coordinator
Benefits Administration Regional Office
Homeless Coordinator
VET Center Staff
• State Office of Veterans Affairs
www.nasdva.com
• National Coalition for Homeless Veterans
www.nchv.org 1-800-VET-HELP
Starting Your Own Business
or call