INTERNSHIP REPORT

ON

ICICI BANK

SUBMITTED BY
KHUSHBOO PAYAL
2040800078
 OVERVIEW OF THE COMPANY
Private
Type
BSE & NSE:ICICI, NYSE: IBN
1955 (as
Founded Industrial Credit and Investment Corp
)
ICICI Bank Ltd.,
ICICI Bank Towers,
Headquarters
Bandra Kurla,
Mumbai, India
N Vaghul, K.V. Kamath, Chanda
Key people Kochhar, V Vaidyanathan, Madhabi
Puri
 Banking
Insurance
Industry
Capital Markets and allied
industries

Loans, Credit Cards, Savings,

Products
Investment vehicles, Insurance etc.

Revenue ▲ USD 5.79 billion

Rs. 3,997.95 billion (US$ 100

Total assets
billion) at March 31, 2008.
 INTRODUCTION
COMPANY ICICI BANK

LOCATION DEHRADUN (MAIN

BRANCH)

TIMING 8.00AM-8.00PM
RESPONSIBILITIES FRONT OFFICE
DESIGNATION OFFICER TRAINEE
REPORTING AUTHORITY Mr. TARUNJEET AHUJA
 Responsibilities
Front Desk

 Handling customer queries

 Transfer I’Bank cheques
 Making DD’s & Pay Orders
 Making Fixed Deposits
 Salary transfers
 Responsibilities cont….
Managing Lockers
Lobby Management
Selling Life Insurance
Selling Gold Coins
Keeping the record of cheque books and Atm’s
Sending the request of the customers through
FCRM request engine.
 Products & Services

Savings Account

Life Plus Senior Citizens

Savings Account

Young Stars Savings Account

 Products & Services cont…

Current Account

Easy Receive Savings

Account
 Products & Services cont…
Credit Cards

Travel Cards

Debit Card

Commercial Cards
FIXED DEPOSIT
 Pros and Cons
 Great exposure and learning

 Team – work

 Professionalism

 Disparity, politics and absence of social life

 Too much working hours

 Internship summary
 Become responsible and punctual
 Handled different types of customers
 Learned Professionalism
 Become tactful and careful
 Overall great experience
 Future Plans
 To grow with the organization
 To achieve the given targets
 To enhance the core banking knowledge
To become best and complete banker
 Professional and Personal Growth

 Enhanced my professional skills

 Improved communication skills
 Team- Work
 Learned to be punctual, aware and to have
ever smiling face
ACHIVEMENT
 TARGETS (till 30th march 2009) ACHIVED
LIFE INSURANCE 4 LACS 2 LACS

GOLD 15 KG 10 KG

CURRENT A/C 4 2

SAVING A/C 15-20 18

FD’S 50 38
 CONCLUSION
I would like to take this opportunity to thanks all
the people specially my branch members who have
been involved in helping me complete my internship
at ICICI. I would like to specially thank IFBI for
providing me with a opportunity to work in one of
the best bank in India.

THANK YOU.