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  • BC PPT Unit 10

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    Dr. smita choudhary
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    The document discusses internal business communication through electronic media and communication with shareholders. It describes how companies can use intranets to facilitate internal communication, sharing of information, and distribution of resources. Intranets allow companies to discourage rumors, shortlist ideas, save time, and avoid information overload from email. Effective email communication involves paying attention to content, tone, subject lines, attachments, recipients, and brevity. Communication with shareholders is important to maintain their confidence, raise capital, and discourage rumors. Companies should communicate progress during good times and be transparent during crises through various channels.

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    A Presentation on Internal Business Communication-Electronic Media and Shareholder Communication

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    BC ppt unit 10.ppt

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    The document discusses internal business communication through electronic media and communication with shareholders. It describes how companies can use intranets to facilitate internal communication, sharing of information, and distribution of resources. Intranets allow companies to discourage rumors, shortlist ideas, save time, and avoid information overload from email. Effective email communication involves paying attention to content, tone, subject lines, attachments, recipients, and brevity. Communication with shareholders is important to maintain their confidence, raise capital, and discourage rumors. Companies should communicate progress during good times and be transparent during crises through various channels.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    48 views11 pages

    BC PPT Unit 10

    Uploaded by

    Dr. smita choudhary
    The document discusses internal business communication through electronic media and communication with shareholders. It describes how companies can use intranets to facilitate internal communication, sharing of information, and distribution of resources. Intranets allow companies to discourage rumors, shortlist ideas, save time, and avoid information overload from email. Effective email communication involves paying attention to content, tone, subject lines, attachments, recipients, and brevity. Communication with shareholders is important to maintain their confidence, raise capital, and discourage rumors. Companies should communicate progress during good times and be transparent during crises through various channels.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 11

    Unit-10

    Business Communication
    Dr. Smita Choudhary

    Internal Business Communication-Electronic Media and Shareholder Communication

    Unit Outline
    1. What is an internet? Advantages and disadvantages 2.Communicating through email Principles of email communication Email etiquette 3. Communication with shareholders

    Communication through intranet


    Characteristics Private website exclusive to the company Tool for internal sharing of information Suited for different types of organizations Facilitates communication and distribution of information

    Communication through intranet


    Benefits Discourages rumors Helps shortlist ideas prior to meeting Saves time Avoids information overload created by email Disadvantages Initial expense Maintenance and updating of content Investment in employee training Resistance from old economy

    Communication through email


    Principles of email communication

    Attention(watch) to content- confidentiality not guaranteed Attention(pay) to tone- email is impersonal and brief Include a Specific subject line- indicates content Place Important information first facilitates reading Explanation of attachments- helps assess priority Use of to and cc- messages to right people

    Communication through email


    Principles of email communication
    Attention to a appearance and brevity- increase readability WIFM (Whats in it for me) principle stress reader benefits Clearing and organizing mailbox(Tidy)- easy retrieval Proof reading messages Email vs. face to face communication appropriate use

    Watch Ps and Qs- polite language(please,Thankyou Avoid shouting use of all caps Avoid emoticons-symbols and acronyms Use salutations and sign-offs- personal tone Respond promptly Avoid personal message at works Avoid sending Junk mail

    E mail Etiquette

    & sorry)

    Communication through Instant Messaging


    Instant Messaging(IM) is a technology initially designed for having one-to-one personal chat at workplaces. Three step process for Successful IMPlan

    Write
    Complete

    Communication with Shareholders


    Reasons for communication Owners of company Maintain confidence in companys management Raise capital for expansion Discourage rumors during bad times

    Communication with Shareholders


    Aspects of shareholder communication Communication during good times-information on progress Crisis communication- need for transparency Channels of communication -brochures and mailers - Meeting and conferences - Factory and sites visits Overall guiding factor-shareholder

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