Professional Documents
Culture Documents
There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn and practice the art of communication. Max De Pree,
Author, The Art of Leadership
Mohammed Sohail Mustafa (SMt) 3
2. External Communication
a) External Formal Communication b) External Informal Communication
Mohammed Sohail Mustafa (SMt) 8
Communication Barriers
1. Barriers to Interpersonal Communication
Bypassing Limited frame of reference Lack of language skills Lack of listening skills Emotional interference Physical distractions
Communication Barriers.contd.
3. Additional Communication Barriers
Fear of reprisal for honest communication
Differing frames of reference among communicators
12
Understand biases Consider education Factor in age Recognize status Acknowledge style
Climate
13
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