Week

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Information Systems in Global Business Today

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%ana&ement Information Systems

LEAR I G !B"E#TI$ES

E'(lain )*y information systems are so essential in business today. +efine an information system from bot* a te,*ni,al and a business (ers(e,ti-e. Identify and des,ribe t*e t*ree dimensions of information systems.

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%ana&ement Information Systems

LEAR I G !B"E#TI$ES 0#ontinued1

Assess t*e ,om(lementary assets re/uired for information te,*nolo&y to (ro-ide -alue to a business. Identify and des,ribe ,ontem(orary a((roa,*es to t*e study of information systems and distin&uis* bet)een ,om(uter litera,y and information systems litera,y.

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%ana&ement Information Systems

Smart Systems and Smart Ways of Workin& 3el( Toyota Be,ome umber !ne

4roblem5 Tou&* ,om(etition and demandin& ,ustomers. Solutions5 Redesi&ned order and (rodu,tion (ro,esses redu,e ,osts6 in,rease re-enue6 and im(ro-e ,ustomer ser-i,e. !ra,le E7Business Suite makes it (ossible to build ,ars to order and fore,ast demand and (rodu,tion re/uirements more a,,urately. +emonstrates IT8s role in analy9in& market trends and monitorin& /uality6 effi,ien,y6 and ,osts. Illustrates t*e emer&in& di&ital firm lands,a(e )*ere businesses ,an use tools to analy9e ,riti,al data.
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%ana&ement Information Systems

T*e Role of Information Systems in Business Today

3o) information systems are transformin& business Globali9ation o((ortunities T*e emer&in& di&ital firm Strate&i, business ob;e,ti-es of information systems
!(erational e',ellen,e e) (rodu,ts6 ser-i,es6 and business models #ustomer and su((lier intima,y Im(ro-ed de,ision makin& #om(etiti-e ad-anta&e Sur-i-al
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%ana&ement Information Systems

T*e Role of Information Systems in Business Today

Information Te,*nolo&y #a(ital In-estment

Information te,*nolo&y in-estment6 defined as *ard)are6 soft)are6 and ,ommuni,ations e/ui(ment6 &re) from .2> to :0> bet)een 1?@0 and 2002.
Source5 Based on data in A.S. +e(artment of #ommer,e6 Bureau of E,onomi, Analysis6 National Income and Product Accounts6 200<.

=i&ure 171
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%ana&ement Information Systems

T*e Role of Information Systems in Business Today

$irtual %ana&ement at A,,enture Read t*e Intera,ti-e Session5 !r&ani9ations6 and t*en dis,uss t*e follo)in& /uestions5
W*at are t*e ad-anta&es of )orkin& in a -irtual en-ironment like t*e one ,reated by A,,entureC W*at are t*e disad-anta&esC Would you like to )ork at a ,om(any like A,,entureC W*y or )*y notC E'(lain your ans)er. W*at kinds of ,om(anies ,ould benefit from bein& run -irtually like A,,entureC #ould all ,om(anies be run -irtually like A,,entureC
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%ana&ement Information Systems

T*e Role of Information Systems in Business Today

T*e Interde(enden,e Bet)een !r&ani9ations and Information Te,*nolo&y

T*ere is a &ro)in& interde(enden,e bet)een a firm8s information systems and its business ,a(abilities. #*an&es in strate&y6 rules6 and business (ro,esses in,reasin&ly re/uire ,*an&es in *ard)are6 soft)are6 databases6 and tele,ommuni,ations. !ften6 )*at t*e or&ani9ation )ould like to do de(ends on )*at its systems )ill (ermit it to do.

=i&ure 172
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WHY INFORMATION SYST MS!

A Business Perspective on Information Systems

Information systems literacy: Broad-based understanding of

information systems that includes behavioral knowledge about organizations and individuals using information systems and technical knowledge about computers.

Computer literacy: Knowledge about information technology,

focusing on understanding how computer-based technologies work

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%ana&ement Information Systems

4ers(e,ti-es on Information Systems

+ata and Information

Ra) data from a su(ermarket ,*e,kout ,ounter ,an be (ro,essed and or&ani9ed to (rodu,e meanin&ful information6 su,* as t*e total unit sales of dis* deter&ent or t*e total sales re-enue from dis* deter&ent for a s(e,ifi, store or sales territory.

=i&ure 17.
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=un,tions of an Information System

Fi"ure #$%
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%ana&ement Information Systems

4ers(e,ti-es on Information Systems

W*at is an information systemC +imensions of information systems

& !r&ani9ations & %ana&ement & Te,*nolo&y

It isn8t ;ust a te,*nolo&y5 A Business (ers(e,ti-e on information systems #om(lementary assets5 !r&ani9ational and mana&ement ,a(ital and t*e ri&*t business model
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%ana&ement Information Systems

4ers(e,ti-es on Information Systems

Information Systems Are %ore T*an #om(uters

Asin& information systems effe,ti-ely re/uires an understandin& of t*e or&ani9ation6 mana&ement6 and information te,*nolo&y s*a(in& t*e systems. An information system ,reates -alue for t*e firm as an or&ani9ational and mana&ement solution to ,*allen&es (osed by t*e en-ironment.

=i&ure 17:
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WHY INFORMATION SYST MS!

Business Processes

Supply Enterprise Customer Knowledge Chain Management Management Management Management

#irm Profita$ility and Strategic Position

ata !ransformation issemination Collection Into and Business Storage Systems

Planning Coordinating Controlling Modeling and ecision Ma"ing

Information Processing Activities

Management Activities

Business Value
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(ONT MPORARY APPROA(H S TO INFORMATION SYST MS

!echnical Approaches Computer Science %perations &esearch

Management Science Psychology

Sociology

Economics Behavioral Approaches

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(ONT MPORARY APPROA(H S TO INFORMATION SYST MS

Socio$tec3nica/ Systems

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SO*R( + ,i-er. et a/. #012

TOWAR6 TH Re4esi"ne4 Wor- F/o5 For Insurance *n4er5ritin" 6I7ITA, FIRM

Fi"ure #$##
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%ana&ement Information Systems

#*a(ter 1 Information Systems in Global Business Today #ontem(orary A((roa,*es to Information Systems

Te,*ni,al a((roa,* Be*a-ioral a((roa,* A((roa,* of %IS5 So,iote,*ni,al systems

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