ORGANISATIONAL BEHAVIOUR

MOD 4

WHAT IS OB ?
OB is the study and application of
knowledge about how people as individuals and as groups act within the organization. It tries to identify ways in which people can work more effectively.

OB Definitions
OB is the study and application of
knowledge of how people act or behave within an organization .

OB investigates the impact, that

individuals groups, and structure have on behaviour within organization and applies such knowledge towards, improving an organizations effectiveness

stephen Robbins.

FOUNDATIONS OF OB
The Nature of People The Nature of Organizations
Individual Differences PERCEPTION A Whole Person Motivated behavior Desire for involvement Ethics Value of the person

Social Systems

OB

Mutual interest

Challenges and Opportunities for OB

Responding to economic pressure
When U.S economy plunged into deep and prolonged recession in 2008,virtually all other economies around the world followed the suit. Lay offs and job losses were wide spread, and those who survived they were asked to accept pay cuts.
Ex Rent-A-Car in 51year history never went for lay-offs even in 2001-2002 recession after 9/11 attack but in 2008-2009 enterprise was forced to lay-off more than 1000 15 employees .

Challenges and Opportunities for OB

Responding to Globalization all major automobile maker now manufacture cars outside their borders; ford in brazil , Mercedes and BMW in south Africa
Increased foreign assignments Working with people from different cultures
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Challenges and Opportunities for OB

Overseeing movement of jobs to countries with low-cost labor where minimum wages are typically $6 or more an hour but in firms that rely on workers from china or developing nations where labour is available for 30 cents an hour.

Challenges and Opportunities for OB (contd)

Managing Workforce Diversity
Most European countries have experienced immigration from the Middle East It is also predicted that female participation in labor force will increase from 33% to 46 % by 2050

Improving Customer Service Increased expectation of service quality Improving People Skills

Challenges and Opportunity for OB (contd)

Stimulating Innovation and Change Coping with Temporariness Working in Networked Organizations Helping Employees Balance Work-Life Conflicts
India ranks about the hardest working nations globally with an average work week of 50 hours

Improving Ethical Behavior