Professional Documents
Culture Documents
WHY TEAMWORK?
In order to be a productive and effective team, members at all times have to practice good communication and conflict resolution; In the business world, almost all the work is done in teams because the technology changes so fast and competition is tight; Individual workers can no longer survive on their own to complete major tasks;
DECISIONS IN BUSINESS
In the world of business, competition is fierce, so the company often will restructure in order to cut costs and be able to make their product faster and cheaper; Individual workers are now put in charge of making more and more decisions without management input or supervision; Working in a team helps to solve problems and make decisions once made by management;
TYPES OF PROBLEMS
NEGATIVE
Being able to solve problems regarding products, services or breakdown in productions;
Faulty product parts
POSITIVE
Addressing issues regarding supply and demand, increasing your business, addressing orders;
Massive number of orders to fill
COMBINATION SKILLS
A team is a group of people with different roles who work together for a common goal. A team must consist of more than one person; Members usually have different roles; Members must share a desire for a common goal;
ASSIGNMENT #1
Using the handout Job Smart: Teamwork, fill in the teamwork that each job requires; Look to how they are needed by other jobs and what would happen if that job was not done;
TEAM MEMBERS
Usually composed of people with different talents, jobs and responsibilities; Each persons job depends on the team goal; Each member has to understand their role in order to be effective; The efforts of the team usually outperform the actions of individuals;
RECORDER / TIMER
Responsible for informing the team of the time remaining in meetings, project processes, schedules; A recorder ensures notes are kept of team progress; May be a rotating position so not one person responsible for keeping notes; Keeps team on task and meeting deadlines;
COLLABORATION:
A result of members of the group working together to achieve a shared goal;
INTERDEPENDENCE:
Situations where individuals can not accomplish the goal without the assistance of others;
LEADERSHIP
Good leadership skill can be learned or inherent (natural), but skill development is always necessary; Good leadership skills have to encompass good communication, team building, conflict resolution, problem solving and goal setting;
LEADERSHIP SKILLS
Listening and speaking effectively; Understanding others viewpoints; Solving problems; Visualizing the outcome; Share power and recognize others contributions; Encourage others to work toward the goal; Self-motivated and motivating;
TEAM CONFLICT
When others wont co-operate it makes the team and goal difficult to deal with; You have to approach this using active listening by acknowledging their point, restate the need you have; look to work out the issue; By using the keys to active listening, the conflict can usually be worked out;
ASSIGNMENT #2
Watch the Case Study and answer the questions on the handout. Keep in mind the keys to good teamwork. Submit only the Case Study.