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MASTER DATA Business Partner

Business Partner
Business Partners are at the center of business transactions, and thus the center of business interest. All relevant information on a Business Partner must therefore be available quickly in consolidated form. This means that a central view of a business partner over all areas is imperative. A business partner exists only once, regardless of the business transaction in which they participate. For example, if a company is both a customer and a vendor, it is still one and the same business partner. However, a business partner can come into contact with a company in several situations. Depending on the specific business processes in which a business partner participates, the information required on the business partner may vary considerably. A business partner is in contact with other business partners. These relationships can be very different in nature (for example, a marriage, contact person, company relationships).

Business Partner
Initial load from legacy system Internet Self-Registration

People-Centric CRM External List Management (Marketing)

BP Master Data in SAP CRM

CRM Field Applications

Download from SAP R/3 CRM Interaction Center SAP BW (Leads) BP Maintenance in CRM Enterprise

Examples of Business Partners

Patient Loan recipient Creditor BP Master Data in SAP CRM Vendor Customer Organizational Unit Debtor Employee

Tenant

Business Partner Category

Person Group

Organization

Business Partner Grouping

Business Partner Category Grouping Business Partner Grouping Number ranges Freely definable criteria Standard grouping

A business partner must be assigned to a group The grouping controls the number range Internal and external number assignment is possible The grouping is defined in Customizing You can make settings for standard groupings

Business Partner Roles

A Role Offers a particular view of the BP Master

Role Offers a different Data Each Sets view of the BP Master

Business Partner Classification

mySAP CRM SAP R/3 BP Role Classification Partner Role SP

SP SH BP

Account Group

SH Customer 0001 BP

PY

PY

Relationships
Used for describing relationships between business partners Attributes describe relationships Some relationships are time-dependent

MTR Inc.

MacDonald Inc

Business Partner No. 0007

Business Partner No. 420

1 May 2007 31 March 2009 Is shareholder of 80%

Number Range Distribution Between CRM and R/3

mySAP CRM SAP R/3

External number range

Internal number range

The Difference SAP R/3 & CRM

SAP R/3 mySAP CRM The account group of the customer master defines the following: The number range Processes a customer can be used for (partner functions) Field attributes Grouping Determines the number range Roles Provides different views of BP data, dependent on different Processes Field Grouping determines the field attributes Classification is mapped to SAP R/3 account group

Business Partner

As depicted in the figure, Basic Setting for Basic Settings such as BP Roles, Number ranges etc can be carried out through Cross Application Components in IMG

Business Partner

Customizing for Business partner can also be carried out by IMG CRM Master Data Business Partner

Business Partner
SAP menu Master Data Business Partners Maintain Business Partner SAP Menu Master Data Business Partners Administration Monitoring BP Data Exchange SAP Implementation Guide Cross Application Components SAP Business Partner Business Partner Basic Settings Business Partner Roles Define BP Roles