Google Tools

Presented by: Tim Hite Resource Coordinator Info Line / 2-1-1 Summit Akron, OH thite@infolineinc.org

Google's Mission and Philosophy

MISSION Google's mission is to organize the world's information and make it universally accessible and useful. PHILOSOPHY - 10 Things Google has found to be true 1. Focus on the user and all else will follow. 2. It's best to do one thing really, really well. 3. Fast is better than slow. 4. Democracy on the web works. 5. You don't need to be at your desk to need an answer. 6. You can make money without doing evil. 7. There's always more information out there. 8. The need for information crosses all borders. 9. You can be serious without a suit. 10. Great just isn't good enough.
http://www.google.com/corporate/tenthings.html

Google - Product Categories

http://www.google.com/press/descriptions.html

- Applications - Search - Ads - Enterprise - Mobile -

Google Apps for Non-Profits

http://www.google.com/a/help/intl/en/org/index.html

Offers a suite of applications that includes documents, webmail, shared calenders, shared web sites (wikis), instant messaging, contact management and a Start Page for creating a customizable homepage on a specific domain. Allows staff and outside contacts to communicate and collaborate online It's all FREE and hosted "in the cloud" by Google, so there's no hardware or software to download, install or maintain. Email ncludes anti-virus software and spam filtering. You can get up and running quickly, even if you don't have any technical experience, and if you don't have an internet domain yet, Google can help you register one when you sign up.

User testimonial - http://www.youtube.com/watch?v=UOgIARpSh6U&feature=PlayList&p=DC86D9E5EE317326&index=2

Google Docs
http://www.google.com/google-d-s/intl/en/tour1.html

Provides a free web-based word processing, spreadsheet and presentation programs that allow you to create and edit documents from anywhere and collaborate with multiple people at the same time. Create basic documents from scratch or start from a template. Upload your existing files. Familiar desktop feel makes editing simple. Share and collaborate in real time Safely store and organize your work Control who can see your documents

Google Docs - Creating

Create basic documents from scratch or start from a template. Includes basic tools like making bullet lists, sorting by columns, adding tables, images, comments, formulas, changing fonts and more. Upload your existing files. Accepts most popular file formats, including DOC, XLS, ODT, ODS, RTF, CSV, PPT, etc. Familiar desktop feel Click the toolbar buttons to bold, underline, indent, change font or number format, change cell background color, etc.

Google Docs - Sharing

Choose who can access your documents. Just enter the email addresses of the people with whom you want to share a given document and send them an invitation. Share instantly. Anyone you've invited to either edit or view your document, spreadsheet or presentation can access it as soon as they sign in.

Edit and present with others in real time. Multiple people can view and make changes at the same time. There's an on-screen chat window for spreadsheets, and document revisions show you exactly who changed what, and when. Anyone logged into a presentation can automatically follow along with the presenter.

Google Docs - Publishing

Publish your work as a web page. You can publish your documents online with one click, as normal-looking web pages, without having to learn anything new. Control who can see your pages. You can publish to the entire world, just a few people or no one. You can also un-publish at any time. Post your documents to your blog. Once you've created a document, you can post it to your blog. Google Docs supports posting documents to most of the popular blog sites, as well as to any blog that supports the Blogger, metaWeblog or MovableType APIs. Publish within your company or group. With Google Apps, it's even easier to share important documents, spreadsheets and presentations within your company or group.

Google Docs - Examples

https://www.google.com/a/infolineinc.org

Shared spreadsheet for Ohio statewide taxonomy project Resource updates for agencies Database of resource directory orders Staff Telephone Directory Surveys Blog posts Embed stats and graphs in a web site Presentations including this one!

Google Calendar
www.google.com/calendar

Organize your schedule and share events with friends See the big picture - With Google Calendar, you can see other schedules right next to your own; quickly add events mentioned in Gmail conversations or saved in other calendar applications; and add other interesting events that you find online. Share events and calendars - You decide who can see your calendar and which details they can view. Planning an event? You can create invitations, send reminders and keep track of RSVPs right inside Google Calendar. Stay on schedule - You can set up automatic event reminders, including mobile phone notifications, and instantly bring up anything on your calendar with the built-in search tool.

Hot Meal Sites

Google Contacts
Contacts is a place to import, store and view all of the contact information that's important to you. You can also create your own groups of contacts to easily email many people at once. Supports imports and exports from a wide range of apps like Outlook, Yahoo, and Hotmail Creates a handy web-accessible backup

Google Talk
http://www.google.com/talk/

Offers features for communicating with coworkers and the general public.
Instant messaging Chat with Google Talk and Gmail contacts in real time. Free PC-to-PC voice chat Talk to anyone else for free who's online and has the Google Talk client. Send and receive voicemails If the person you're calling isn't available, you can leave a voicemail. Unlimited file transfers Send files to your contacts. There are no file size or bandwidth restrictions. Gmail notifications on your desktop Notification of new messages in your Gmail inbox. Chatback Badge - Offer free live chat on your web site.

Google Friend Connect

http://www.google.com/friendconnect/home/overview?hl=en_US

Quickly add social features to your web site or blog.

Build your community Anyone can join your site and discover other members by using information from a variety of services, including Google, Yahoo, Twitter, AOL, orkut, and Plaxo, strengthening your community as visitors become members. Increase engagement Choose social features from a catalog of gadgets created by Google and the OpenSocial developer community to keep your visitors more deeply engaged with your site and with each other. Includes polls, ratings/reviews, recommendations, member profiles and more listed here. No programming required Copy and paste a few snippets of code into your site, and Friend Connect does the rest.

Google Webmaster Central

http://www.google.com/webmasters/

Webmaster Tools helps you see how your site is performing in Google search results, troubleshoot potential problems, and build Google-friendly sites.

Get Google's view of your site and diagnose problemsSee how Google crawls and indexes your site and learn about specific problems they're having accessing it.
Discover your link and query trafficView, classify, and download comprehensive data about internal and external links to your site with link reporting tools. Find out which Google search queries drive traffic to your site, and see exactly how users arrive there. Share information about your siteTell Google about your pages with Sitemaps: which ones are the most important to you and how often they change. You can also let the know how you would like the URLs they index to appear.

Blogger
https://www.blogger.com

Create a custom, hosted blog with features such as photo publishing, comments, group blogs, blogger profiles and mobile-based posting with little technical knowledge. Free Simple-to-use interface Redirect to custom domain Change appearance with templates Add photos and videos Interact with readers Add feeds for readers to follow Allow a team to add or edit content

http://cvmsummit.blogspot.com/

Google Checkout:
http://www.google.com/nonprofits/checkouttutorial.html

Collect online donations quickly and easily. Increase donations to your organization with a streamlined checkout process that allows your supporters to quickly and easily make online donations with a single login. Process online donations for free until 2010 if your organization is a Google Grants recipient. All other nonprofits can access low standard rates. Lowers the costs and risks associated with managing sensitive data.

Info Line's donation page:

http://infolineinc.org/index.php?option=com_content&view=article&id=81&Itemid=100

Google Groups
http://groups.google.com/

Search or browse for information Want to learn about car repair? Have a question about computers? You can find a discussion or a group about it. Make a group of your own Why not start your own group for your organization or topic? Creating a group is easy just pick a name and start inviting members. Join a group Find something you like? Join right away, or request an invitation if it's a private group. This service is very similar to the Yahoo Groups service used by the AIRSNetworker and others.

Sample Group http://groups.google.com/group/ohiotaxonomy

Google Reader
http://www.google.com/reader

With Google Reader, keeping up with your favorite websites is as easy as checking your email. Stay up to date. Google Reader constantly checks your favorite news sites and blogs for new content. You choose the sites you want to follow. Share with your coworkers and friends. Use Google Reader's built-in public page to easily share interesting articles. Use it anywhere, for free, without any software to install.

Google Sites
http://www.google.com/sites/help/intl/en/overview.html

Makes creating and sharing a group website or wiki extremely easy Single-click page creation No HTML required Customizable look and feel Settings for accessing and sharing information

https://sites.google.com/a/211us.org/webinars/

Let's create a sample site!

Google Translate
http://translate.google.com

Quickly translate text or an entire web site.

Google Voice
https://www.google.com/voice

Google Voice is a service that gives you one number for all your phones, voicemail that is easy as email, and enhanced calling features like call blocking and screening, voicemail transcripts, call conferencing, international calls, and more.
Google number - One number for all your calls Call screening - Announce and screen callers Listen in - Listen before taking a call Block calls - Keep unwanted callers at bay SMS - Send, receive, and store SMS Place calls - Call US numbers for free Taking calls - Answer on any of your phones Phone routing - Phones ring based on who calls Forwarding phones - Add phones and decide which ring Voice features - More cool things Conference calling - Join people into a single call Call record - Record calls and store them online Call switch - Switch phones during a call Mobile site - View your inbox from your mobile GOOG-411 - Check directory assistance Manage groups - Set preferences by group

Google voicemail - Voicemail as easy as email Voicemail transcripts - Read what your voicemail says Listen to voicemail - Check online or from your phone Notifications - Receive voicemails via email or SMS Personalize greeting - Vary greetings by caller Share voicemail - Forward or download voicemails

Google Voice

(continued)

Call Me Button: Allows others to call you from your website or blog by adding a call widget to it. Visitors to the website can click the widget, enter their phone number, and Google Voice will call them and connect the call to your Google number or forward it to another number.

Google Voice on Info Line's web site: http://infolineinc.org/index.php?option=com_content&view=article&id=46&Itemid=68

Picasa 3
http://picasa.google.com/

Organize: Manage your photos in one place, and find photos you forgot you had Edit: Eliminate scratches & blemishes, fix red-eye, crop and more

Create: Turn photos into movies, collages, slideshows and more

Share: Upload seamlessly to Picasa Web Albums to share with anyone

YouTube - Nonprofit Program

http://www.youtube.com/nonprofits Video is a powerful way to show your organization's impact and needs, and with a designated "Nonprofit" channel you can deliver your message to the world's largest online video community. Benefits include: Premium branding capabilities and increased uploading capacity The option to drive fundraising through a Google Checkout "Donate" button Listing on the Nonprofit channels and the Nonprofit videos pages Ability to add a Call-to-action overlay on your videos to drive campaigns The Basics - Best Practices from YouTube Reach Out. Post videos that get YouTube viewers talking, and then stay in the conversation with comments and video responses. Partner Up. Find other organizations on YouTube who complement your mission, and work together to promote each other. Keep It Fresh. Put up new videos regularly and keep them shortideally under 5 minutes. Spread Your Message. One of the key features of YouTube is the ability of users to view its videos on web pages outside the site.Share links and the embed code for your videos with supporters so they can help get the word out. Be Genuine. High view counts come from content that's compelling, rather than what's "hip."

Info Line's YouTube Channel - http://www.youtube.com/infolineinc

Google Health
https://www.google.com/health

Google Health provides a way for individuals to gather and share their health information.

Organize health information all in one place Gather medical records from doctors, hospitals, and pharmacies Share information securely with a family member, doctors or caregivers

Google Profile
http://www.google.com/profiles/me

A Google profile is simply how you present yourself on Google products to other Google users. It allows you to control how you appear on Google and tell others a bit more about who you are. You can easily share your web content on one central location. You can include, for example, links to your blog, online photos, and other profiles such as Facebook, LinkedIn, and more. You have control over what others see. Your profile won't display any private information unless you've explicitly added it.

Google Latitude
http://www.google.com/latitude/intro.html

With Google Latitude, you can: See where your friends are and what they are up to Quickly contact them with SMS, IM, or a phone call Control your location and who gets to see it Use Google Latitude on your phone, PC, or both.

iGoogle Start Page

Offers a personalized Google page. Add news, photos, weather, and stuff from across the web to your page.

Example: http://partnerpage.google.com/infolineinc.org

Google Web Elements

http://www.google.com/webelements/

Quickly integrate some of Googles most popular products, including Calendar, Search, and Maps, directly into sites with a minimal amount of effort. Includes calendar, conversations, maps, custom search, spreadsheets, videos and more.

Example of Google Web Elements in action: http://infolineinc.org/index.php?option=com_content&view=article&id=98&Itemid=128

Google Chrome
http://www.google.com/chrome

Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier. It can replace Internet Explorer, Firefox, etc. New Tab page Application shortcuts Dynamic tabs Crash control Incognito mode Safe browsing Instant bookmarks Importing settings Simpler downloads

Google Gears
http://gears.google.com

Google Gears is an open source browser extension that enables developers to build web applications that run offline. With its local database, local server and multi-threading features, it can also improve application performance, especially with slow or unreliable Internet connections. Google Gears works across all major browsers and platforms and is currently available for beta testing and developer feedback.

Gears was designed to be used on both Google and non-Google sites. A number of web applications currently make use of Gears, including two Google products: Google Reader and Google Docs.

Google Products

- Search Products -

GOOG-411
http://www.google.com/goog411/index.html

Free directory assistance! You don't need a computer, an Internet connection, or even the keypad on your phone or mobile device. GOOG-411 is voice-activated, so you can access it from any phone (mobile or land line), in any location, at any time. Dial (1-800) GOOG-411. Say where. Say what you're looking for. GOOG-411 will connect you with the business you choose. If you are calling from a mobile device, GOOG-411 can even send you a text message with more details and a map. Say "Text message" or "Map it." Can even tell you the street intersections where a business is located. For now only available in the US and Canada in English. GOOG-411 uses listing information provided by Google Maps. To edit your business information in GOOG-411, you can edit the information in Google Maps.

Google News
http://news.google.com/

Googe News gathers information from nearly 10,000 news sources worldwide and presents news stories in a searchable format within minutes of their online publication Personalized News: Enables you to get news tailored specifically to your interests. You can personalize your own Google News homepage by creating new sections from your favorite searches and mixing and matching existing standard sections from the regional and language editions of Google News.

Google Alerts
http://www.google.com/alerts?hl=en

Google Alerts are email updates of the latest relevant Google results (web, news, etc.) based on your choice of query or topic.

Some handy uses of Google Alerts include: Monitoring a developing news story Keeping current on an industry Tracking stories about your agency

Google Trends and Insights

http://www.google.com/trends TRENDS: Compare the worlds interest in your chosen topics. Enter up to five topics and see how often theyve been searched on Google over time. Google Trends also shows how frequently your topics have appeared in Google News stories, and in which geographic regions people have searched for them most. http://www.google.com/insights/search/# INSIGHTS: Compare search volume patterns across specific regions, categories, time frames and properties. Narrow data to specific categories. Could be used to broadly anticipate demand for service. See how search volume is distributed across regions and cities.

Google Custom Search

http://www.google.com/coop/cse/

A Custom Search Engine is a tailored search experience, built using Google's core search technology, that prioritizes or restricts search results based on websites and pages you specify. Your Custom Search Engine can be tailored to reflect your point of view or area of expertise. With a Custom Search Engine, you can: Apply your website's look and feel to the search results page. Provide search refinements within results pages to make it easier for searchers to find the information they're looking for. Invite friends and trusted users to co-edit and contribute to your search engine.

Once you've defined your search engine index, Google will give you a simple piece of code for a search box to place on your site or blog. You'll then have the option to choose various customization options to make the look and feel and functionality of your search engine your own.

Google Maps
http://maps.google.com/

Google Maps is a two-dimensional map service that you view in your web browser. Google Maps basic map tool - view a location, get driving directions My Maps - create and save customized maps using your own data. Add place markers with labels, descriptions, photos, video, and more. Google Maps API - pull maps from Google into a Web site or online application to offer dynamic, flexible functionality.

Street View

Custom Map - Food Pantries

Google Maps - continued

H1N1 Swine Flu Map

Goodwill Locator

2000 Census Data

New Orleans Food

Map embedded in web site

2007 San Diego Fires

Visit Google Maps Directory for additional public maps.

Google Search Options All results Videos Forums Reviews Any time Recent results Past 24 hours Past week Past year Standard results Images from the page More text Standard view Related searches Wonder Wheel Timeline

http://www.google.com/

Search Options is a collection of tools that let you slice and dice your results and generate different views to find what you need faster and easier.

Cool Google Search Tricks

Area Code: To see the geographical location for any U.S. telephone area code, just type the three-digit area code into the Google search box and hit the Enter key or click the Google Search button.
Local Time: To see the time in most cities, type in time and the name of the city. Weather: Type weather followed by the city and state, U.S. zip code, or city and country. Calculator: Simply enter the calculation you'd like done into the search box. Unit Conversion: Convert between many different units of measurement of height, weight, and volume among many others. Just enter your desired conversion into the search box. Dictionary: To see a definition for a word or phrase, simply type the word define then a space, then the word(s) you want defined. To see a list of different definitions from various online sources, you can type define: followed by a word or phrase. Spell Checker: Automatically checks whether your query uses the most common spelling of a given word. If it thinks youre likely to generate better results with an alternative spelling, it will ask Did you mean: (more common spelling)?.

Google Products

- Advertising -

Google Analytics
http://www.google.com/analytics/

Understand how people interact with your website Improve site content and design Turn more visitors into donors Engage the community

Google Adwords
http://www.google.com/grants/

Google AdWords enables advertisers to reach the people who are interested in their products or services. Advertisers use our automated tools, often with little or no assistance, to create ads, place bids to serve their ads, select the types of sites where they'd like their ads to appear, and set daily spending budgets. The Google Grants program provides free AdWords advertising for selected non-profit organizations to help them promote their websites via advertising on Google. In-kind online advertising account can be used it in a variety of ways, including general outreach, fundraising activities, and recruitment of volunteers.

Google Products

- Enterprise -

Google Earth Pro

http://earth.google.com/

Google Earth is a virtual globe that lets you fly anywhere on Earth to view satellite imagery, maps, terrain, 3D buildings, data sets and more. You can explore rich geographical content, save your toured places, and share with others. Google Earth Enterprise and Google Earth Pro enable businesses and organizations to harness the power of the Google Earth platform to integrate, organize and publish their organization's location data, and/or support strategic decision-making based on locational datasets. Google Earth provides a powerful, intuitive platform for supporting government agencies and empowering citizens in sharing and accessing geographic information for critical needs such as disaster relief and emergency assistance. A FREE upgrade to Google Earth Pro (valued at $400) is available to qualified non-profit organizations.

Google Earth - examples

Real Time Earthquakes

US Unemployment 2008

Appalachian Mountaintop Removal

More map examples - http://earth.google.com/outreach/showcase.html

Google SketchUp Pro

http://sketchup.google.com/

Google SketchUp is software that you can use to create 3D models of anything you like. Get started right away: Most people get rolling with SketchUp in just a few minutes. Dozens of video tutorials, an extensive Help Center and a worldwide user community are available. Model anything you can imagine: Then export an animation and share it on YouTube. Get models online for free: You can build models from scratch, or you can download what you need.

Google Appliances

The Google Search Appliance Bring fast, relevant search to your website or intranet by using familiar Google search to index most any type of data.

Google Mini Brings Google search to small business websites or intranets, indexing up to 300,000 documents and delivering secure, accurate results for visitors or internal users.
NOTE: These enterprise products are not free. Pricing is based on the number of documents that you want to search across and other factors.

Google Products

- Mobile Products -

Google Products for your phone

Offers Google products are built specifically for mobile devices. Search Maps: Get draggable maps, directions, local listings, satellite imagery, and live traffic info, all on your mobile device. Available on hundreds of devices, in a wide variety of countries. Gmail: The fastest way to access SMS: Use text messaging to get quick info from Google, including local listings, sports scores, weather conditions, real-time flight info, and much more. YouTube: Watch, upload, and share videos Calendar: Check your Google Calendar from anywhere on your mobile device. News: Stay informed of global and local events by accessing top headlines and searching for articles. Blogger: Snap a picture, write a message, and post to your blog from a mobile device. Picasa Web Albums: View your photo albums on your mobile device. Checkout: Shop quickly and securely on mobile-friendly merchant sites.

NOTE: Google doesn't charge you to access Google products from a mobile phone, but depending on your service plan, you may be charged by your mobile provider for text message or data network usage. Check with your provider for more information about fees associated with accessing the Internet from your mobile phone.

Just Announced

- Google Wave -

Google Wave
http://wave.google.com/

- announced May 28, 2009

Google Wave is a real-time communication platform. It combines aspects of email, instant messaging, wikis, web chat, social networking, and project management to build an in-browser communication client. Real-time: See what someone else is typing, character-by-character. Embeddability: Waves can be embedded on any blog or website. Applications and Extensions: Developers can build their own apps within waves. Wiki functionality: Anything written within a Google Wave can be edited by anyone else, because all conversations within the platform are shared. Open source: The code will be open source, to foster innovation and adoption. Playback: You can playback any part of the wave to see what was said. Natural language: Google Wave can autocorrect your spelling or auto-translate on-the-fly. Drag-and-drop file sharing: No attachments; just drag your file and drop it inside Google Wave and everyone will have access.
Thanks to Mashable.com for this excellent summary of Google Wave.

Google Wave - continued

Potential Concerns
Security Reliability - http://www.google.com/appsstatus# Changes to pricing - will it always be free? Privacy Learning curve Offline access Some features may be blocked by company network What are your concerns?

Other similar resources

Online Workspace Zoho.com Microsoft Office Workspace Live Image Editing and Sharing Picnik.com Pixlr.com Fotoflexer.com Paint.net Flickr.com Sites Wikispaces.com PBWiki.com BasecampHQ.com Maps Yahoo Mapquest Payments Paypal

Calendar RememberTheMilk.com Mozilla Lightning or Sunbird Yahoo Calendar

Blogs Wordpress Typepad Web Site Tracking Statcounter.com Voice and Phone Tools Skype RingCentral JahJah

Document Collaboration and Sharing Getbackboard.com Writeboard.com Scribd.com Docstoc.com

iGoogle Netvibes.com Pageflakes.com Symbaloo.com

Contact Information
Tim Hite Resource Coordinator Info Line, Inc. / 2-1-1 Summit 703 South Main Street, Suite 211 Akron, OH 44311
Phone: 330-315-1402 Email: thite@infolineinc.org Twitter: twitter.com/infolineinc Facebook: http://www.facebook.com/pages/Akron-OH/Info-Line-Inc/59040504435

www.infolineinc.org www.211Summit.org