Professional Documents
Culture Documents
4 MAJOR INGREDIENTS
1- PRESENTER
2- AUDIENCE
Part 1
Overview and need for effective presentations
4 Ingredients of a presentation
#1: The Presenter Roles Requisite skills and competencies Tips on effective use of: Verbal Visuals Eye contact Voice (tone & pitch) and Body language skills Various types of questions and their usage techniques
3
Part 1
#2: The Audience Adult learning principles
Analysing various types of audience and Their handling techniques Rapport building tips
Extra tips for managing difficult audience behaviour Way forward plans for part 2
4
Part - 2
#3: The Presentation The 6 step process Design challenges Sequencing for effectiveness Considerations Inclusions & exclusions Time management Big picture
5
Part 2
#4: Training Aids & Equipment Need for right selection What, why & when to use Tips (dos & donts) for effective handling of : Multimedia projector Overhead projector Flip charts and white board
Tips for mastering the art of presentation
Individual Presentations/Critique
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OVERVIEW
#1
THE PRESENTER
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ROLES OF A PRESENTER ?
Change Agent Mentor
Coach Instructor
Leader Co-learner
Friend
Role Model
Counselor
--
10
PRESENTATION SKILLS
SPEAKER Motivation
Credible
Competent Dynamic
11
DETERMINE OBJECTIVES
Who Suggested When & Where Will It Happen Sequence/Time How Much Do You Know Now
PRESENTATION SKILLS
MESSAGE (Verbal/Non-verbal) Content
Style
Structure
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PRESENTATION SKILLS
Content ( Zero draft & Mind Map)
Organization Delivery
14
PRESENTATION SKILLS
VERBAL Structure: Introduction Core Conclusion Objectives (time) Language: Simple Concise Clear
15
RECEPTIVITY CURVE
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Receptivity Level
8
10
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Time
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PRESENTATION SKILLS
VERBAL Informal: Personal touch Quote examples/experiences
Summarise
Tone: Variations Pauses Size of room
3T
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SPEAK LOUDLY ENOUGH . TO BE HEARD CLEARLY A clearly audible voice reflects Directness of Message Firm Grasp of the subject Full commitment of speaker
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LISTENING
Speaking Thinking 100-200 wpm 400-500 wpm
LAG TIME
TRUE LISTENING Focus attention on what the speaker Says, Thinks and Feels
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EYE CONTACT ------- MAKE IT & KEEP IT Except for your voice, your eyes are the most important tools used in speaking. People trust you People care about what you say People believe you
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Presentation
Aim
Content
Situation
Feedback
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QUESTIONING
SKILLS
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USE OF QUESTIONS
To: Revise Promote Participation Check Learning Level Recall Attention
QUESTIONS MANAGEMENT
Commend Sound Reasoning
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QUESTIONS MANAGEMENT
Confirm When Correct Repeat So All Can Hear Expand Teaching Element The Diplomatic Pass
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QUESTIONS MANAGEMENT
In Case Of Incorrect Response: Rephrase Add More Information
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AMOUNT OF QUESTIONS
Depends On:
Subject
Objective (s) Type Of Audience Experience In Use Of Questioning Technique
Two Way Participation
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#2
AUDIENCE
ANALYSIS
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WHY ANALYSE ?
Achievement of pre-set objectives
Bridge gaps
Develop potential: solutions individuals teams departments
Change behaviour
Better understanding Satisfy needs
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CHALLENGES
Maintain Environment Time Frames
Breaks
Sequence Concept Vs. Experience Simple Vs. Complex
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AUDIENCE ANALYSIS
How Much Do They Already Know What Is Their Attitude Towards The Topic/Subject Why Are They Attending What Is Their Present Vocabulary Level Relative To Your Presentation
ADULT LEARNING
PRINCIPLES
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LEARNING LEVELS
Synthesis Level
Knowledge Level
38
Need To Be Challenged
Learn: Differently At Different Levels
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Mutual evaluation
Experiential activities and not transmittal
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TYPES OF AUDIENCE
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MAIN TYPES
1. Introverts 2. Shy 3. Unwilling 4. Extroverts
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INTROVERTS
CHARACTERICS 1. Think Before Talk
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INTROVERTS
TECHNIQUES FOR INVOLVEMENT
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SHY
CHARACTERICS 1. Unwilling To Share Ideas 2. Lack Of Confidence 3. Nature
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SHY
TECHNIQUES FOR INVOLVEMENT
1. Write Ideas
2. Low Risk Questions 3. Low Risk Opinion (Yes/No) 4. Thank Them On Input 5. Watch & Respond To Their Body Language
47
UNWILLING
CHARACTERICS
1. Negative Attitude
2. Inappropriate Topic/Subject 3. Difficult Subject/Presenter/Language 4. Presentation Requiring Deliverables 5. Substitute
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UNWILLING TRAINEES
TECHNIQUES FOR INVOLVEMENT Speak With Conviction (Not Zeal) Practical Benefits
ALL TYPES
TECHNIQUES FOR INVOLVEMENT Never Put People Down Get Comment On Point Of Interest Use Group Activities Avoid Class Room Style Seating
Buddy Pair
Post Training Action Plans
(contd.) 50
ALL TYPES
TECHNIQUES FOR INVOLVEMENT Listen Develop Trust (Seating/Ice Breakers) Project Positive Body Language Ask Open Ended Questions
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RAPPORT BUILDING
56
RAPPORT BUILDING
Acknowledge Participants Feelings Assuage Their Fears Share Something About Yourself Dont Whine About Your Problems
RAPPORT BUILDING
Express Your Emotions
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TIPS
FOR PRESENTERS
59
Use of Humor
Then Speak/Explain
Limit One Idea Per Aid
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Ingredient # 3: The Presentation The 6 step process Design challenges Sequencing for effectiveness Considerations Inclusions & exclusions Time management Big picture
65
Define Objectives
Finalise Presentation
Presentation Outline
Visual Inputs
4
66
RECALL PROCESS
I HEAR AND I I SEE AND I I DO AND I ASK ME AND I
FORGET REMEMBER
UNDERSTAND
KNOW !
67
DESIGN CHALLENGES
Maintain Learning State Time Frames Breaks Sequence
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#4
USE OF
PRESENTATION AIDS & EQUIPMENT
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Multimedia
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OVERHEAD DOs
Check Light Bulb (Main/Spare)
Learn Use (switching systems) Focus Machine Clean Faceplate & Lens Number & Sequence Transparencies
OVERHEAD DOs
Use Bold & Capital Letters Emphasize Headings Show Overview First Use One Idea/Concept Per Transparency
OVERHEAD DONTS
Use Fingers/Hand As Pointer On Transparency Block Audiences View
78
BACKUP TRANSPARENCIES
79
JURY
81
TIPS FOR
MASTERING THE ART OF PRESENTATION
82
Rhetorical Question
Joke Story or Anecdote 3 Stages : What You Will TELL TELL What You Have TOLD
83
Audio/Visual Aids
84
85
Be Positive
Create & Maintain Interest Illustrate Clearly Avoid Distracting Mannerisms
86
Preparation (P-P-P)
Learn About Participants Anticipate Potential Reactions Interact/meet Trainees Prepare Index Cards
87
Check : Venue Arrangements Time Schedule Training Equipment Lights, Cooling/Heating etc. Training material Stationary
Test Training CDs, Videos etc.
88
Stop Preparation
Spend Few Minutes Alone Eliminate Possible Distractions
89
Be Sincere
Dont Overdo Enthusiasm Make Individual Eye Contact Avoid Starting With A Flat Joke
90
WRAP UP STYLES
Refer Back To Opening
Use A Quotation
Ask A Question Tell A Story
91
WRAP UP STYLES
Recite A Poem Tell A Joke
Way Forward
Candid Assessment Match Conclusions With Objectives
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CRITIQUE
95
ASSESSMENT CRITERIA
The presenter verbal non verbal questioning skills