Professional Documents
Culture Documents
JACKSON
Chapter 10
SECTION 3
Training and Developing Human Resources
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Learning Objectives
After you have read this chapter, you should be able to:
Differentiate between organization-centered and individual-centered career planning.
Discuss several career issues that organizations and employees face. List options for development needs analyses. Explain why succession planning has become more important. Identify several management development methods.
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Employee Development
Significant Developments
More horizontal ladders in middle management
Employees who change jobs and employers frequently are now the norm.
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Figure 101 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 105
Self-Assessment
Feedback on Reality
Career Management
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Interests
Social Background
Career Choice
Self-Image
Personality
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Figure 102 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 108
Feedback
Time
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Development Issues
Focusing on developing local managers as well as global executives. Development areas typically include:
Cultural issues, running a business, leading and managing, handling problematic people, personal qualities, self, and career.
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Retirement Adjustment
Goals Pride in Achievement
Territoriality
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Womens careers are often interrupted for child birth and child rearing and a later return go back to work with a job that allows flexibility when they are older. The situation in which women fail to progress into top management positions.
Glass ceiling:
Employers can tap into the female labor market with child care, flexible work policies, and a willingness to be accommodative.
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Dual-Career Couples
Problems occur when one partner is promoted or transferred, causing the other partner to have to relocate.
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Figure 103 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1014
Figure 104 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1015
Global Transfers
HR employee relocation assistance policies that consider the concerns of dual-career couples:
Paying employment agency fees for the relocating partner
Paying for a designated number of trips for the partner to look for a job in the proposed new location Helping the partner find a job in the same company or in another division or subsidiary of the company Developing computerized job banks to share with other companies in the area that list partners available for job openings
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Figure 105 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1018
Figure 106 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1019
Make or Buy?
Re-Development
HR Development
Lifelong Learning
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Psychological Testing
Intelligence tests, verbal and mathematical reasoning tests, and personality tests are often used. Interpretation of results is problematic.
Performance Appraisals
Serve as a source of development information. Results can be difficult to interpret.
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Figure 107 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1023
Learning Organization
Committee Assignment
Job-Site Methods
Job Rotation
On-line Development
Assistant-to Positions
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Figure 108 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1025
Off-Site Methods
Outdoor Training Sabbaticals and Leaves of Absence Simulations (Business Games)
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Figure 109 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1027
Figure 109 contd Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1028
Figure 1010 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1029
Management Coaching
Management Mentoring
Executive Education
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Figure 1011 Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1031
Encapsulated Development
A situation in which an individual learns new methods and ideas in a development course and returns to a work unit that is still bound by old attitudes and methods.
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