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MC DONALDS
Mc D is the world's largest chain of fast-food restaurants with more than 31,000 local restaurants serving more than 58 million people in 118 countries each day.
entered in India in October 1996 in all major cities like Mumbai, Delhi, Ahmadabad and many Offers hygienic environment good ambience and great service Started giving internet facilities
37,776 restaurants in 100 countries and 293 Restaurants in India Offers hygienic environment good ambience and great service
PRODUCT
MC Donald Hamburgers Various types of chicken sandwiches French fries Soft drinks Dessert KFC Zinger Burger Colonels Chicken Burger
Subway
Veggie Delite Burger Sandwiches
Chicken Burger Salad Regular & Large Drink Side , Drinks etc
Price
Mc Aloo Tikki 25 Mc Egg- 25 Mc Veggie 56 Mac Chicken Maharaja 99 Value Meal 105,139 165 Happy Meal- 235 ,340 French fries-38 (L) Cold Coffee-39 Iced tea 25
Soft Serve 20
Promotion
Mass communication Advertisements and child amusement activities at outlets, drives and campaigns
Free distribution of children toys. With every happy meal Some of the most famous marketing campaigns of McDonalds are: You Deserve a break today, so get up and get away- To McDonalds Aap ke zamane mein ,baap ke zamane ke daam. Food, Folks, and Fun Im loving it.
KFC promotes its products through LCD displays kept inside its outlets which promotes their products and kindles desires among consumer.
People
The employees in Mc Donalds has a standard uniform. Mc Donalds specially focuses on friendly and prompt service to its customers from their employees. Fast friendly service.
Deliver consistent standards of hospitality . Seize opportunities to interact with customers in a personal and positive way. Be well informed about product contents and nutritional information Always appear clean and well groomed.
Process
The food manufacturing process at Mc Donalds is completely transparent i.e. the whole process is visible to the customers. The fast food joint allows its customers to view and judge the hygienic standards at Mc Donalds by allowing them to enter the area where the process takes place. The customers are invited to check the ingredients used in food.
All employees must at all times wear gloves while making a sandwich or handling material.
KFC Staff believes that they are providing the superior quality to their every customer.
Physical evidence
Mc Donalds focuses on clean and hygienic interiors of its outlets. At the same time the interiors are attractive and the fast food joint maintains a proper decorum at its joints.
Was known more for its belly-busting foot long sandwiches. At Subway Restaurants you can see all ingredients YOU choose for your Sandwich. You can observe every step of preparation in front of you You are always asked for every single vegetable in order to focus you on the live preparation Subway Restaurant are always natural wood tones, brown, green and red
Segmentation
Demographically :1]Cater to kids 2] youth 3]Urban upper & Middle class families.
Geographically :1]Mostly in urban towns and cities 2]Now opening in 2 and 3 tiers cities 3]Mostly situated in malls having independent franchises
Psychographic:1]Place to chill out with friends and families 2]Place for enjoyment of the kids
Segmentation
Demographically :1]Youth 2]Urban upper & Middle class families. Geographically :1]Mostly in cities 2]Mostly having independent franchises Psychographic:1]Place to chill out with friends and families
Segmentation
Young people People at work, who are health conscious. Association with
TARGETING POSITIONIG
TARGET MARKETS
Initial focus on Metros,Malls,Multiplex,Highways,Stations & Airports. Exposure to Western food & Culture. Move to smaller satellite towns like Gurgaon,Pune. Jaipur & Agra to attract foreign tourists..
POSITIONING
McDonald mein hain kuch baath -a place for an entire family to enjoy. To aaj Mac Donalds ho jaye. Mc Donald Im lovin it.
TARGETING , POSITIONIG
TARGET MARKETS Initial focus on Metros,Malls,Multiplex,Highways,Stations & Airports. Exposure to fast food (health conscious) Relatively High Income Groups.
POSITIONING At the end of every TV spot people speaks Subway Slogan eat fresh
TARGETING , POSITIONIG
TARGET MARKETS Quality conscious people in urban areas Initial focus on Metros,Malls,Multiplex,Highways,Stations & Airports. Exposure to Non-Veg Food Relatively High Income Groups. POSITIONING KFC known as a chicken specialist all over the globe.
SWOT ANALYSIS
STRENGHTS
Strong brandADD recognition PLEASE UR POINTS Strongest International Presence Customer Intimacy Product innovation Supply Chain
OPPORTUNITIES
Expand into Tier1 and Tier 2 cities Entry into breakfast category Acquisition of other restaurants
WEAKNESS
Low depth and width of product High overall costs than rivals
THREATS
Changing customer lifestyle Increase in competition
Yum! Brands(KFC) 9%
Subway 9%
Others 57%
McDonald's 19%
RECOMMENDATION &CONCLUSION
McDonalds has improved their menus by adding up fresh green salad, which implies healthiness.
Aside from this, they could adapt into the environment where they are in and give out tastes that could relate to different countries.
Fast food industry has to supply various products and they are much more healthy. Fast food companies has been conducting marketing strategy to create new image and reposition for a global future. Franchise is a global system to build up a global brand in fast food industry.