II.

Extrinsic Factors

GROUP TASK

RESOURCE AVAILABILITY

GROUP REWARDS

INTERACTION WITH OTHER GROUPS

Group Task
Relevant aspects of the task: a. Familiarity of the team with the task type is important. b. Complexity of the task will drive role differentiation within the team. c.The significance of outcomes.

Resource Availability
- can be people, equipment, facilities, funding, etc. - needed by the team in order to pursue the task - the level of resources will influence the way the team works

Group rewards

Material
Social Personal development

Interaction with other groups

- series of interlocking ad interacting teams - individuals may be members of more than one team - teams exchange and share resources, information, and members. - teams may make presentations to each other

The Process of Group Formation

The Process of Group Formation

1. Formation 2. Brainstorming/Deliberation 3. Emergence of Consensus

4. Performance

Formation
- Initial stage; the members of the group come together for the first time - There is considerable uncertainty about: Goals of the group Roles of the individual members How the group will function - The tasks of the group and the members will be decided - Members will start establishing limits on the acceptable behavior through experimentation

Brainstorming/Deliberation
- interpersonal conflicts arise - differences of opinion about the group and its goals will emerge - people will be jostling for position in the group - disagreement about the goals and how they should be pursued - discussion is necessary

Emergence of Consensus
can also be called Norming recognize the roles individual members will play overall goals for the group process through which individuals will interact gain general acceptance

Performance
-final stage of development -undertaking the tasks the group exists to perform -may continue be developed if the group learns to do its job better

Managing Team Conflicts

Two types of Conflicts:

Functional conflict - constructive, support your companys goals and its performance. - generally involves people who are genuinely interested in solving a problem and are willing to listen to one another. Dysfunctional conflict - negative, does distract form goal achievement; must be managed out - consist of disputes and disagreements that hinder your company's performance

General ground rules for the management:

a. b. c. d. e. f. g. Address the issue Identify Parties Assert the need for resolution Understand both sides Look for common ground Give parties a back out route Be prepared to impose a solution

Working with External Supporters and Experts

Basic ground rules for the process to be more successful:

1.Understand what issue you need to advice or support on 2.Define objectives 3.Identify who can help 4.Approach positively 5.Ensure understanding and integrate findings

THANK YOU!