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Management Information System

Module I :: Chapter 1

Do we know?

Data ANSI American National Standards Institute ASCII American Standard Code for
Information Interchange.

ATM Asynchronous Transfer Mode BPR Business process reengineering DFD GUI ISDN ODBC CASE Computer-Aided Software Engineering

OLE UML C/S RDBMS SBU TQM MICR SQL RAM ROM

Why study information systems and information technology?


Vital component of successful businesses Helps businesses expand and compete Improves efficiency and effectiveness of business processes Facilitates managerial decision making and workgroup collaboration

What is a System?
Environment

Feedback Signals Control Signals

Feedback Signals

Control by Management

Control Signals

Input of Raw Materials System Boundary

Manufacturing Process

Output of Finished Products

Other Systems

Process flow of control system

Establish standards of performance

Measure performance

Actual Vs. STD

Not OK

Corrective action

OK No action

Components:
1.

Input: Involves capturing & assembling elements that enter the system to be processed. Ex. R/m, energy, data & human effort must be secured & organized for processing

2.

Processing: involves transformation processes that convert I/p into O/p. Ex. a manufacturing process, the human breathing process or mathematical calculations.
Output: involves transferring elements that have been produced by a transformation process to their ultimate destination. Ex. finished products, human services, and mgt. info. Must be transmitted to their human users.

3.

Components: (Contd.)
4.

Feedback: is data about the performance of a system. Ex.data about sales performance is feedback to a sales mgr. Control: involves monitoring & evaluating feedback to determine whether a system is moving towards the achievement to its goal. Ex. Sales mgr. exercises control when reassigning salespersons to new sales territories after evaluating feedback about their sales performance.

5.

Information System

Set of inter-related components that collect/retrieve, process, store and distribute information to support decision making and control in an organization.

Role of Information system


Business Problem Management

Organization

Information System

Business Solution

Technology

Framework of Information System

Business application Development processes Management challenges Information Technologies Foundation concepts

Fundamental roles of IS in Business


Support of Business processes and operations Support of Business decision making Support of strategies for competitive advantage

What is MIS?

A system which provides information support for decision making in the organization Integrated system of man and machine for providing the information to support the operations, the management and the decision making function in the org. Computer based information system

Conceptual view of MIS


MIS Business goals and missions Application of pure and social science Application of principles and practices Use of database and knowledge base

IT and Enterprise software

What Should Business Professionals Know?

Organization

An organization is a stable, formal social structure that takes resources from the environment and process them to produce outputs

Characteristics

Clear division of labor Hierarchy Explicit rules and procedures Impartial Judgments Technical Qualifications for positions Maximum organizational efficiency

Common Features

Standard operating procedures Organizational politics Organizational culture

Unique Features

Different organizational types Different environments Other Differences -Different goals -Different customer group -Different leadership styles -Different tasks

Organization and IS
Mediating Factors Environment Culture Structure Organization Standard Procedures Politics Info System

Mgmt. Decisions
Chance

Levels of Organization , Managers & Activities

Fundamental Roles of IS in Business

Trends in Information Systems

Types of Information Systems


Information Systems

Operations
Support Systems

Management
Support Systems

Transaction Processing

Process Control

Enterprise Collaboration

Management Information

Decision Support

Executive Information

Systems

Systems

Systems

Systems

Systems

Systems

Other Information Systems


Expert System Knowledge Management Systems Strategic Information Systems Cross functional business systems

Management Challenges of Information Technology


Success and Failure with Information Technology. Developing IS solutions. Challenges of Ethics and Information Technology. Challenges of IT careers.

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