Organization Behaviour

The 7 Habits Of Highly Effective People

About the Author and Book

o Late STEPHEN R. COVEY, MBA from Harvard, doctorate degree from Brigham Young University
o Co-founder and vice chairman of Franklin Covey o International Entrepreneur of the Year Award o Published in 1989. o Sold over 25 millions copies (38 languages) o Most Influential Business Book of the 20th & 21st Century.

Common deep personal & professional problems

How to reach the career goals set without losing personal and family life ? How can I keep a promise I make to myself ?

How can one really congratulate a friend enthusiastically for achieving some degree of success & recognition without eating his heart out ? There's so much to do & there's never enough time. How can I manage my life effectively ?

Habit 1 Be Proactive

I know of no more encouraging fact then the unquestionable ability of man to elevate his life by conscious endeavor.

Habit 1 Be Proactive
o o o o o o Proactivity is the habit of personal vision. You can either be proactive or reactive. Dont wait for events. Plan well in advance. Taking decisions in a timely fashion. Taking responsibility.

The Four Human Endowments: Self-Awareness Imagination Conscience Independent Will

Habit 1 Be Proactive

Habit 2 BEGIN WITH THE END IN MIND

What lies behind us and what lies before us are tiny matters compared to what lies within us.
To Begin with the End in Mind means to start with a clear understanding of your destination.

Habit 2 BEGIN WITH THE END IN MIND

All Things Are Created Twice All things are created twice: the mental or first creation, and the physical or second creation I will create results mentally before beginning any activity. leadership is the first creation. Management is the second creation, Using Your Whole Brain the two unique human endowments that enable us to practice Habit 2 -- imagination and conscience -- are primarily functions of the right side of the brain. Expand Perspective Visualization and Affirmation A Personal Mission Statement It describes what we want to be (character) and to do (achievements) You could call a personal mission statement a sort of written constitution - its power lies in the fact that its fundamentally changeless. The key to living with change is retaining a sense of who you are and what you value.

Habit 3 Put First Things First

Things which matter most must never be at the mercy of things which matter least.

Habit 3 Put First Things First

PRINCIPLE OF PERSONAL MANAGEMENT

THE POWER OF INDEPENDENT WILL

Facilitates effective self management Focuses on ability to act rather than to be acted upon Measured by integrity i.e. the values we place on ourselves

Emphasizes on TO WALK OUR TALK

TIME MANAGEMENT MATRIX

I
. . . Crisis Pressing problems Deadline-driven projects, meetings, preparations

II
. . . . . . . Preparation Prevention Values clarification Planning Relationship building True re-creation Empowerment

III
.

IV
. . . . . . Trivia, busywork Some phone calls Time wasters Escape activities Irrelevant mail Excessive TV

. . .
.

Interruptions, some phone calls Some mail, some reports Some meetings Many proximate, pressing matters Many popular activities

Not Important

Habit 4 THINK WIN/WIN

We have committed the golden rule of memory Let us now commit it to life.

Habit 4 THINK WIN/WIN

Emotional Bank A metaphor that describe the amount of trust thats been built up in a relationship and the feeling of safeness that you Six Major Deposits Understanding the individuals Attending to little things Keeping commitments Clarifying expectations Showing personal integrity Apologizing sincerely when you make a withdrawal

Habit 4 THINK WIN/WIN

Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD

The heart has its own reasons which reason knows not of.

Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD

Principles of Empathic Communication
Levels for Listening Ignoring Practice pretending Practice selective listening Attentive listening Empathetic listening

Seek first to understand- Empathic listening

Gets inside another persons frame of reference.
Deep understanding of the problem first.

10% -words ,30%- sound and 60%- body language

It gives a person Psychological Air.

It is diagnosing before prescribing

Then seek to be understood:Requires high level of courage Equally critical in reaching win/win solutions.

Habit 6 Synergize
I take as my guide the hope of a saint: in crucial things, unity in important things, diversity in all things, generosity.

Principles of Creative Cooperation

Synergy takes place when two or more people produce more together than the sum of what they could have produces separately.\ The whole is greater than the sum of its parts
0

BLOCKS TO SYNERGY

ANGRY

JEALOUSY

DEFENSIVE

ANIEXITY

MANIPULATIVE

FEAR PROTECTIVENES S

EGO

JELOUSY

LOW-TRUST

LEVELS OF COMMUNICATION
High Synergistic (Win/Win)

TRUST

Respectful (Compromise)

Defensive (Win/Lose or Lose/Lose)

Low Low

COOPERATION
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High

CELEBRATE VALUE

ACCEPT
TOLERATE

Habit 7 Sharpen The Saw

Sometimes when I consider what tremendous consequences come from little things I am tempted to think there are no little things.

Habit 7 Sharpen The Saw

Principal of balanced self-renewal
Four dimensions of renewal

Physical dimensional
Spiritual dimensional

Mental dimensional
Social/emotional dimensional

Conclusion
You probably should read this book once a year because the principles in it are eternal.
Theyre things that dont change. As a matter of fact, this is exactly what Stephen says in the book. He says that the foundation of growth and success is not about personality and the things that change overnight. Its about character and things that are stable and foundational. Hes talking about truth here, in our opinion.

Why to read this book

Does not target any specific reader group Conversely, fluidity of the language ensures that this is easily read by anyone Demonstrates personal success with practical examples of real life situations We are what we repeatedly do. Excellence, then, is not an act, but a habit. -- Aristotle