Professional Documents
Culture Documents
Planning
- strategic
- emergent
- contingency plans
Objectives: LT, ST
Mission statement
Environmental analysis (SWOT)
Competitive analysis (Porter’s 5 forces)
Portfolio analysis
Identifying Mission Statement Components:
A compilation of Excerpts from Actual Corporate
Mission Statements
1. Customer- We believe our first responsibility is to the doctors, nurses, and
market patients, to mothers and all others who use our products and
services. (Johnson & Johnson)
To anticipate and meet market needs of farmers, ranchers, and
rural communities within North America. (CENEX)
5. Concern for In this respect, the company will conduct its operation prudently,
Survival and will provide the profits and growth which will assure Hoover’s
ultimate success. (Hoover Universal)
8. Concern for We are responsible to the communities in which we live and work
public image and to the world community as well. (Johnson & Johnson)
Also, we must be responsive to the broader concerns of the public,
including especially the general desire for improvement in the
quality of life, equal opportunity for all, and the constructive use of
natural resources. (Sun Company)
This exercise should help you think about
1) your long-term personal goals, and 2)
companies you might want to work for
1. What do you want inscribed on your
gravestone?
What would be your primary goal if you
were told you had 18 months to live?
If you had a child, what is the most
important lesson that you would like him or
her to know?
Book says, “…every organization has a
mission statement that defines its
purpose and answers the question ‘what
business are we in?’
Use the answers to the above questions to write
a personal mission statement/paragraph that
should specify your life’s goal!
Consider:
Values: what’s important to you, e.g. health,
friends
Principles: guidelines to follow, e.g. fairness,
quality, service
Strengths: your qualities, e.g. adaptable,
confident
Blockers: what’s stopping you? e.g. shyness,
laziness
Exhibit –5
Portfolio Analysis: BCG Matrix
Exhibit 5–11
INDUSTRY ATTRACTIVENESS
BUSINESS STRENGTH
Organizational Strategies occur on 3 levels:
Grand, Business, and Functional
A. Grand level strategies:
- 1. Growth (a. concentration; b.
diversification)
- 2. Retrenchment
- 3. Stability (status quo)
- 4. Combination (multiple strategies)
1a. Growth through concentration – concentrating on
your existing specialization
a. prospecting
b. defending
c. analyzing
B. Business level strategies (cont’d)
i. introduction stage
ii. growth stage
iii. maturity stage
iv. decline stage
Product Life Cycle: Starbucks
C. Functional level strategies
i. Marketing
ii. Manufacturing
iv. Etc.
Strategy Formulation is followed by
Implementation
Seven S Model of Implementation
STRATEGY
SKILLS STRUCTURE
SHARED
VALUES
STAFF SYSTEMS
STYLE
Seven S Model
1. Strategy – Plan or course of action leading to the allocation of firm’s
resources to reach identified goals.
2. Structure – The ways people and tasks relate to each other. The basic
grouping of reporting relationships and activities. The way separate
entities of an organization are linked.
3. Shared Values – The significant meanings or guiding concepts that give
purpose and meaning to the organization.
4. Systems – Formal processes and procedures, including management
control systems, performance measurement and reward systems, and
planning and budgeting systems, and the ways people relate to them.
5. Skills – Organizational competencies, including the abilities of
individuals as well as management practices, technological abilities, and
other capabilities that reside in the organization.
6. Style – The leadership style of management and the overall operating
style of the organization. A reflection of the norms people act upon and
how they work and interact with each other, vendors, and customers.
7. Staff – Recruitment, selection, development, socialization, and
advancement of people in the organization.
Figure 4.
Contingency
–
Constrained
Coefficients.