Professional Documents
Culture Documents
What is communication?
The process of creating and exchanging meaning through symbolic interaction. We exchanging information and ideas with others using symbols.
Context
What is our current context? Communication Applications class Who are the people? Students & teacher What is the occasion? Education/Learning What is the task? To learn about communication choices
How does context affect the way we communicate? Would you speak the same way in front of a judge as you would hanging out with your friends? Would you act the same way at a wedding as you would at a rock concert? Would you talk to the police officer the same way you talk to a baby?
We communicate differently in different contexts. You would often not use the same language and style speaking to a judge as you would with your friends. A wedding is not a place to get rowdy and obnoxious but it is perfectly acceptable at a rock concert. Talking to a police officer like a baby would probably raise a lot of eye brows!
Appropriateness - It is what is suitable for a specific situation. It will vary depending on your context. The example of the wedding vs. rock concert behavior indicates appropriateness.
Three things that determine appropriateness A standard is an established level of requirement or excellence.
They are the foundation in which you make your communication decisions. You have the responsibility for What is appropriate for yourself and your listeners. What is appropriate for the occasion. What is appropriate for the task.
Everything Speaks
Every time that you interact with another human being you are communicating. You cannot NOT communicate.
Knowledge
Having the right information Support for your ideas Without knowledge you cannot be taken seriously
Attitudes
Influence the way you see yourself and others They impact others Can be managed and changed
Skills
Task skills help you do a job Relationship skills help you to get along with others
Tact Speak without offending Courtesy Polite behaviors and words Respect Showing consideration and appreciation
Keys to Success
Speaking Test
Ask yourself these three questions before you say something to someone else:
Is it true? Is it kind? Is it necessary?