Professional Documents
Culture Documents
SWOT analysis
STRENGTH: Reputation of Brand Technology innovation used in Idea Advertising and promotion in Idea High quality network structure WEAKNESS: chargeable internet on other network while roaming Not diversified Many Customer-care Problem's are there Lack of integrated Operations Weak management team
OPPORTUNITIES:
The Indian telecommunication industry is growing at faster rate Low penetration, more particularly in rural India. Latest and low cost technology Acquisitions , Product and services expansion
THREATS:
New entrant's low price offering Mobile Number Portability Intense competition.
CDMA mobiles, as they can offer plans at cheaper rate with lower cost. Wi-Fi : As most of the offices and complexes have Wi-Fi facility, consumers like call from the other VOIPs (Voice Over Internet Protocol) like Skype, Google talk, free messaging etc. BSNL VSAT (very small aperture terminal) technology. Broadband
COMPETITOR ANALYSIS: Market Share of Idea in telecom industry is 12%. Direct Competitor (As they offers almost same types of tariff plans and connections): Airtel (Market share 19 %) TATA DOCOMO (9%) Uninor (5%) Indirect Competitor Vodafone (16%) Reliance (17%) Aircel (7%) BSNL (11%)