Professional Documents
Culture Documents
IX
UNIT IV
Six Sigma
IGMA
SEM-III
Client, Enterprise & Competitive Intelligence for Product, Process & Systems Innovation & Design Dr. Rick L. Edgeman, University of Idaho
Six Sigma
A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process. The word Six Sigma is a statistical term that measures how far a given process deviates from perfection. The idea behind Six Sigma is that if you can measure how many defects you have in a process, you can systematically figure out how to eliminate them and get as close to zero defects as possible. 2
Deepthi. K
Six Sigma
Six Sigma stands for six standard deviation from the mean. This provides techniques and tools to improve capability and reduce defects in any process i.e., it is a business improvement approach that seeks to find and eliminate cause of defects and errors in process by focusing on outputs that are critical to customers.
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Technical Definition A statistical term signifying 3.4 defects per million opportunities.
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Six Sigma
THREE KEY CHARACTERISTICS OF SIX SIGMA
Leadership Commitment Achieving Six Sigma is not easy it requires serious commitment in the form of time, effort, and resources. For a company to be successful, such commitment must come first from the top executive leadership of the organization and must be practiced by everyone.
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Managing Decisions with Data
It is not enough to run a business based on one's experience or "tribal knowledge." Decisions must be based on data versus the typical "I think", "I feel", or "In my opinion" practices that often exist today. With the maturation of the information economy, data is available to virtually everyone in the organization, along with the tools for analyzing that data. Properly using data to Measure, Analyze, Improve, and Control performance forms the foundation of the Six Sigma methodology.
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Training and Cultural Change
Improved performance does not and will not happen automatically. High-caliber training is required. Disciplined implementation must follow, and people at all levels have to change the way they go about doing their jobs. In short, new ways of thinking, communicating, and operating must pervade the entire organization. You also need a methodology. DMAIC and DFSS provide a structured problem solving roadmap and tools towards obtaining the results you expect.
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S S
Strategic Improvement.
Problem Solving. 8
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