You are on page 1of 25

S S

IX
UNIT IV

Six Sigma

IGMA
SEM-III

Introduction to Six Sigma

Client, Enterprise & Competitive Intelligence for Product, Process & Systems Innovation & Design Dr. Rick L. Edgeman, University of Idaho

Six Sigma
A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process. The word Six Sigma is a statistical term that measures how far a given process deviates from perfection. The idea behind Six Sigma is that if you can measure how many defects you have in a process, you can systematically figure out how to eliminate them and get as close to zero defects as possible. 2

Deepthi. K

Six Sigma
Six Sigma stands for six standard deviation from the mean. This provides techniques and tools to improve capability and reduce defects in any process i.e., it is a business improvement approach that seeks to find and eliminate cause of defects and errors in process by focusing on outputs that are critical to customers.

Deepthi. K

Six Sigma Definition


Six Sigma can be defined as a statistical measuring system to gauge and attain perfection of product, process and services Business Definition A break through strategy to significantly improve customer satisfaction and shareholder value by reducing variability in every aspect of business.

Technical Definition A statistical term signifying 3.4 defects per million opportunities.
4

Deepthi. K

Six Sigma
THREE KEY CHARACTERISTICS OF SIX SIGMA
Leadership Commitment Achieving Six Sigma is not easy it requires serious commitment in the form of time, effort, and resources. For a company to be successful, such commitment must come first from the top executive leadership of the organization and must be practiced by everyone.
5

Deepthi. K

Six Sigma
Managing Decisions with Data
It is not enough to run a business based on one's experience or "tribal knowledge." Decisions must be based on data versus the typical "I think", "I feel", or "In my opinion" practices that often exist today. With the maturation of the information economy, data is available to virtually everyone in the organization, along with the tools for analyzing that data. Properly using data to Measure, Analyze, Improve, and Control performance forms the foundation of the Six Sigma methodology.
6

Deepthi. K

Six Sigma
Training and Cultural Change
Improved performance does not and will not happen automatically. High-caliber training is required. Disciplined implementation must follow, and people at all levels have to change the way they go about doing their jobs. In short, new ways of thinking, communicating, and operating must pervade the entire organization. You also need a methodology. DMAIC and DFSS provide a structured problem solving roadmap and tools towards obtaining the results you expect.
7

Deepthi. K

Objectives of six ixsigma igma


To Decrease Deviations. To Bring Down Defects. To Enhance the Productivity Level.

S S

To Improve Customer Satisfaction.


Business Transformation.

Strategic Improvement.
Problem Solving. 8

Deepthi. K

Features Six Sigma ix of igma


It ensures quality product. It is helpful to solve problems in an organized manner.

S S

Deepthi. K

Six Sigma

10

Deepthi. K

Six Sigma

11

Deepthi. K

Six Sigma

12

Deepthi. K

Six Sigma

13

Deepthi. K

Six Sigma

14

Deepthi. K

Six Sigma

15

Deepthi. K

Six Sigma

16

Deepthi. K

Six Sigma

17

Deepthi. K

Six Sigma

18

Deepthi. K

Six Sigma

19

Deepthi. K

Six Sigma

20

Deepthi. K

Six Sigma

21

Deepthi. K

Six Sigma

22

Deepthi. K

Six Sigma

23

Deepthi. K

Six Sigma

24

Deepthi. K

Six Sigma

25

Deepthi. K

You might also like