Organizational Values and Impact on strategy

What is a value?
Qualities, characteristics, or ideas about which we feel strongly. Our values affect our decisions, goals and behavior. A belief or feeling that someone or something is worthwhile. Values define what is of worth, what is beneficial, and what is harmful Values are standards to guide your action, judgments, and attitudes.

WHAT ARE VALUES?

Values are the ideals That give meaning to our lives that are reflected through the priorities we choose & That we act on consistently & repeatedly

Values According to SCANS report Responsibility Self esteem Sociability Integrity Honesty

Importance of Value
Provide

understanding of the attitudes, motivation, and behaviors our perception of the world around us. right and wrong.

Influence

Represent Imply

that some behaviors or outcomes are preferred over others.

 You

have been given Rs 50000 to do whatever you like with it. What would you do with it?
Share

with the class what you would do with it.

Conclusion:
What

you spend the money on has everything to do with what you value

What things did you do during the past week.

What you choose to do with your time also has everything to do with what you values.

Hypocrite One who subscribes to one set of values, and does another.

Immaturity - One who has not identified his values.

Immaturity:
Unclear Flighty

Maturity
Clear

values

Uncertain
Apathetic

values Life of purpose Meaning and direction

Direction:
Values Goals Behavior Self-value
Values give direction and consistency to behavior. Values help you know what to and not to make time for. Values establish a relationship between you and the world. Values set the direction for ones life.

Where do we get values?

our homes, school, society, friends, TV, music, books, families, Religious places

culture, employers, time-period in which you were raised

Your age will greatly influence your values.

Ages 1-7 --- parents Ages 8-13 --- heroes (sports, TV) Ages 14-20 --- peers (values because of peers ) Ages 21+ your values are established, but you may test your values from time to time.

Values and Behaviors:

Happiness

comes from letting values decide your behavior and goals. can change over a life-time as your experiences change your view.

Values

Types of Values:
Moral Material Aesthetic Intrinsic Extrinsic Universal Group specific values

Core value list

Core

values are the building blocks of organizational culture. core values can be an excellent vehicle for improving organizational culture. Core values provide a common language to address unacceptable behaviors in a less threatening way.

 Core

values guide decisions and emphasize what is important to the business Core values influence business performance. If core values have not yet been established, make it step-by-step process

Accountability --of individuals, departments and results, problems Communications --up, down, with customers and vendors, in terms of openness, frankness, clarity, frequency, accuracy Cooperation (Teamwork) --among individuals, departments, divisions, branches

Organizational values

 Coordination

-Between departments in terms of plans, activities, and systems Discipline -company policy, rules, systems, procedures, schedules, standards, ethics Freedom for Initiative of Employees --to make suggestions, develop plans, make decisions, carry out or modify
actions

 Integration

-In terms of plans, decisions, and priorities Standardization --in terms of forms, files, procedures, reports, performance evaluations

Physical Values

Accuracy The precision, exactness of work. Cleanliness -- production and warehouse facilities, equipment, customer service areas, raw material Maximum Utilization of Resources Proper utilization of its current resources (i.e. as time, money, equipment, materials, space, people Orderliness --in offices, drawers, file cabinets, shelves, paperwork, files, priority of work

Punctuality and Timeliness --in arriving on time to work, from breaks, from lunch, to meetings, in replying to letters and phone calls Quality of Products and Services --in terms of presentation, choice, value, speed, timeliness, suitability, life span Regularity Reports, sales calls, performance reviews

Responsiveness The way people, the organization, systems react to a need coming from within Safety --in offices, warehouses, production and research facilities, vehicles, for employees, vendors, customers Speed of Operations The measurement of whether actions occur in the fastest time.

Psychological Values
Creativity --in terms of new products, new ideas, new production methods, new applications of technology new marketing strategies Customer Delight The positive emotional response and joy that the customer feels from interaction Decisiveness --in solving problems, planning, executing plans, in terms of speed and commitment to decisions

Develop People The desire and ability of the company to improve the lot of its employees, including, ultimately, their personal growth. Harmony The overall atmosphere and interaction between people, departments, divisions, systems, activities, rules, and policies Innovation The desire and ability of the company to venture into new, breakthrough areas of opportunity

Integrity Keeping to one's word, promises, agreements, being truthful with employees, customers, vendors, government, etc. Loyalty --to and from suppliers, customers, and employees Resourcefulness The ability to deal resourcefully, i.e. creatively, imaginatively, self-reliably with unusual problems, difficult situations Respect for the Individual people's health, safety, self-esteem, feelings, and opinions

TATA Steel:
The Tata Group has always sought to be a value-driven organization. These values continue to direct the Group's growth and businesses. Integrity Understanding Excellence Unity Responsibility

Maruti Udyog:
We believe our core values drive us in every endeavor:

Customer obsession; fast, flexible and first mover; innovation & creativity; networking & partnership; openness & learning.

If you stand for nothing. You fall for anything.

Thank you