Management Information System

Management

Management is the function of guiding, directing and unifying human efforts and activities for the accomplishment of given tasks.

What is Information system?

An information system can be define technically as a set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization.

Management Information System

Computer Based Information system It is defined as system based on the database of the organization evolved for the purpose of providing information to the people in the organization. MIS is the system which handles the database, provides computing facilities to the end user and gives a variety of decision making tools to the user of system.

Data: Streams of raw facts representing events such as business transactions Information: Clusters of facts that are meaningful and useful to human beings in the processes such as making decisions

Data and Information

Activities in an Information System

INPUT

PROCESS

OUTPUT

FEEDBACK

Functions of an Information System

Attributes of information

Accuracy Timeliness Relevance Completeness Frequency Origin Scope Form of presentation

Chapter-1
Information System in Global Business Today

Evolution of Information System

Role of Information systems in business today

How information systems are transforming business

Globalization opportunities

The emerging digital firm

The Interdependence Between Organizations and Information Systems

Strategic business objectives of information system

Operational

excellence New product, services and business models Customer and supplier intimacy Improved decision making Competitive advantage Survival

Competitive advantage.

Dimension of Information system

ORGANIZATIONS

TECHNOLOGY

INFORMATION SYSTEMS

MANAGEMENT

 Information

systems literacy: Broad-

based understanding of information systems that includes behavioral knowledge about organizations and individuals using information systems as well as technical knowledge about computers.

Computer

literacy: Knowledge about

information technology, focusing on under-standing how computer-based technologies work

Organization

Major business Function

Sales

and marketing

Manufacturing Finance Accounting Human

resources

Organization

Senior/ Top management Middle management Scientists and knowledge workers

Operational management
Production and service workers and data worker

Organization

People: Managers, knowledge workers, data workers, production or service workers

Structure: Organization chart , groups of specialists, products, geography

Organization

Operating procedures: Standard operating procedures (SOP, rules for action) Culture: Customs of behavior

Organizational dimension
Information

flow

Upward flow, downward flow, horizontal flow, outward and inward flow

What

information describes

Internal, external, objective and subjective information

Management
Levels: Senior managers: make long-range strategic
decisions about products and services

Middle managers: Carry out the programs and

plans of senior management

Operational managers: monitor the firms

daily activities

Technology
Hardware: Physical equipment
Software: Detailed preprogrammed

instructions

Storage: Physical media for

storing data and the software

Communications Technology: transfers data from one physical location to another. Networks: link computers to share data or resources (internet, intranet, extranet)

Technology as a Key resources

Technology hardware
Input

device Output device Storage device CPU Telecommunication device Connecting device

Technology software

The business information value chain

Approach

CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS

TECHNICAL APPROACHES

COMPUTER SCIENCE MANAGEMENT OPERATIONS RESEARCH

SCIENCE

MIS
SOCIOLOG Y POLITICAL SCIENCE

PSYCHOLOGY
BEHAVIORAL APPROACHES

Technical Approach

Computer Science
Management Science Operation Research

Behavioral Approach

Psychology
Economics Sociology

Socio-technical System
The technologist Business Employees And firm Environment

Key resources of Information system

KEY RESOURCES OF INFORMATION SYSTEM

PEOPLE

Information as a Key resources

Data, information and business intelligence Personal dimension of information

The

time dimension The location The form dimension

People as the key resources

Information and technology Technology-literate knowledge workers Information-literate knowledge workers