Human Resource Management

Training & Development

Human Resource Management

Role & Importance of Training & Development Inputs in Training & Development Process of Training & Development

Human Resource Management

Training & Development Defined It is an attempt to improve current or future employee performance by increasing an employees ability to perform through learning, usually by changing employees attitude towards job positively or increasing his or her skills & knowledge.

Human Resource Management

Inputs or content of Training & Development

Skills Education Development Ethics Attitudinal Change Decision Making & Problem Solving Skills

Human Resource Management

Role & Importance of Training & Development

Leads to improved profitability Improves the morale of the workforce Reduces Costs Aids in Organizational Development Helps in creating a better corporate image of company Helps employee adjust to change Improves job knowledge & skills at all levels Helps in growth & development of employees Creates a pool of professional to take bigger Assignments & Posts Reduces Employee turnover Improves Interpersonal Skills

Human Resource Management

Training Process
Organization Objectives & Strategies Assessment of Training Needs Establishment of Training Goals Designing Training Program Implementation of Training Program Evaluation of Results

Human Resource Management Training Need Assessment

It is done at two levels Individual Group

Methods used in Training needs assessment

Group or Organizational Level Organizational Objectives Exit Interviews MBO Current & Projected changes Customer Survey / Satisfaction data Individual Analysis Performance Appraisal Interviews Rating Scales Questionnaires Work Sampling

Human Resource Management Designing Training & Development program

Steps / Issues to be addressed in Training & Development Program Designing
1. 2. 3. Who are the trainees Who are the trainers Methods & Techniques of training On the job method
Orientation Training Job Rotation Internship & Assistantship Job Instruction Training Apprentice Training

Off the job methods

Lecture Conference or Discussion Role Playing Simulation Laboratory Training

4.

Level of Training

Human Resource Management

Steps / Issues to be addressed in Training Program contd. 5.

Learning Principles
Employee Motivation Reinforcement Knowledge of results Schedules of learning Goals Transfer of learning

6.

Where to conduct the program

Human Resource Management Implementation of the Training Program

Program implementation involve action on the following lines
Deciding the location & organizing training & other facilities Scheduling the training program Conducting the program Monitoring the progress of trainees

Human Resource Management

Impediments to Effective Training

Management Commitment is lacking & uneven Spending on training in inadequate Large Scale poaching of trained workers Training & Development programs sometimes arent properly designed Trade Unions dont put emphasize on employee training

Human Resource Management

How to make training effective

100% management commitment Make learning an integral part of Organisation Culture Properly designed Training & Development program It should be a continuous affair Proper evaluation of training It should be imparted at all levels