Introduction to Organizational Behavior

Chapter 1

Learning Objectives

Define organizational behavior (OB)

Identify the primary behavioral

disciplines that contribute to OB

Review the challenges and opportunities for Managers to use OB

Chapter 1

Learning Objectives
OB Model
Different approaches to the study of OB

Role of Organisational Behaviour

Chapter 1

INTRODUCTION
Why people form organization? Because they have learnt that they fulfill their needs more effectively in groups rather than as individuals. More specifically it helps them to divide their work and attain specialization leading to enhanced proficiency. This in turn results in greater productivity, more than what individual effort done can ever provide.

What is an Organization? An organization is a collection of people who work together to achieve individual and organizational goals.

Concept of Organization
Organization may be defined as human group deliberately and consciously created for the attainment of certain goals with rational co-ordination of closely related activities.

Features of Organization
Identifiable aggregation of Human Beings Deliberate and conscious creation Purposive Creation Co-ordination of Activities Structure Rationality

BEHAVIOUR
All organizations are composed of individuals with different personality attitudes, values, perception, motives, aspirations and abilities. The main reason to understand behavior is that individuals are different. No two individuals are similar.

According to Luthans
Organizational behaviour is the result of interaction and interdependency between formal organization and the human factors variable.

What is Organizational Behavior?

Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments.

Insert Figure 1.1 here

Organizational Behavior
Productivity, Absenteeism, and Turnover Job Satisfaction

The Organization
Chapter 1 12

Psychology Sociology

The Study of Organizational Behavior

Anthropology
Political Science
Chapter 1 13

Social Psychology

The organisational iceberg

One way to recognise why people behave as they do at work is to view an organisation as an iceberg What sinks a ship isnt always what sailors can see, but what they cant see

The organisational icebergFigure 2.3

What sinks a ship isnt always what sailors can see, but what they cant see.