Prepared by: Hassan AlDarmki Anas Al Saloul Magdi Mergani Faris Kittaneh Bakir Fawzi Faisal Al Obaidi

201370162 201180833 201370190 200540675 201370017 200101313

Job Satisfaction
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Outline
What is Job Satisfaction? Work Values & Attitudes Determinants of Job Satisfaction

Theories of Job Satisfaction

Consequences of Job Satisfaction How employees can express Dissatisfaction? Emiratization & Sheikh Zayed vision

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Determinants job satisfaction

Some workers will be more satisfied than others with the same job because of different personalities and work values. Job satisfaction can be increased because it is determined not only by personalities but also by the situation. Employee job satisfaction is both a function of the person and the job environment.

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Model of determinants of Job satisfaction

Organizational Determinants: Salaries and Wages Promotion Chances Organization policy & strategy Equitable Rewards

Personal Determinants: Sex

Job Satisfaction

Work Environmental Determinants: Supervisions Work Groups Working conditions

Age
Marital Status Level of Education

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Job satisfaction/dissatisfaction model

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Advices to managers
Try to place newcomers in groups whose members are satisfied with their jobs. Identify the facets of the job that are important to workers and try to increase their satisfaction by providing these facets. Assess subordinates levels of job satisfaction using scales to monitor their levels of job satisfaction. Do not assume that poor performers are dissatisfied with their jobs or that good performers are satisfied with their jobs. Even if job satisfaction does not seem to have an effect on important behaviors in your organization, keep in mind that it is an important factor in worker well-being.

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How Employees Can Express Dissatisfaction?

There are a number of ways employees can express dissatisfaction

Exit Voice Loyalty Neglect

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How Employees Can Express Dissatisfaction

Exit: Behavior directed toward leaving the organization, including looking for a new position as well as resigning.

Voice: Actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and some forms of union activity.

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How Employees Can Express Dissatisfaction

Loyalty: Passively but optimistically waiting for conditions to improve, including speaking up for the organization in the face of external criticism, and trusting the organization and its management to do the right thing. Neglect: Passively allowing conditions to worsen, including chronic absenteeism or lateness, reduced effort, and increased error rate.

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How Employees Can Express Dissatisfaction

Exit and neglect behaviors encompass our performance variables productivity, absenteeism, and turnover. Voice and loyalty are constructive behaviors allow individuals to tolerate unpleasant situations or to revive satisfactory working conditions. It helps us to understand situations, such as those sometimes found among unionized workers, where low job satisfaction is coupled with low turnover.

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