Department of Accountancy March 2, 2012 The initiative to conduct this study on an innovative product engagement involving the all-time favourite burger began when the proponents grew tired of eating the same burger with the same taste and name on it. INTRODUCTION General Objective: To investigate and determine the marketability of Chz It: Burger Joint in Ayala Center Cebu.
STATEMENT OF THE RESEARCH OBJECTIVES Specific Objectives: To identify customer preference with regards to: o Burger Features o Burger joint set-up To identify pricing strategy: o Customers willingness to spend o Costs and price of the products
STATEMENT OF THE RESEARCH OBJECTIVES Specific Objectives: To identify market edge: o Competitor Analysis o To determine the promotion strategy of the business To determine supply and demand factors such as: o Customers willingness to buy the product o Marketability in Ayala Center Cebu
STATEMENT OF THE RESEARCH OBJECTIVES EXISTING MARKET SITUATION Uses and Users of Product The Identified Competitors Channels of Distribution used by Competitors Competitors Product and their Prices Promotional Activities of Competitors Uses and Users of Product The users of the product are the Ayala customers.
Male 157 44% Female 202 56% Total 359 100% Gender of Respondents Majority of the respondents belong to the female gender. Uses and Users of Product Respondents who eat burgers The survey showed that respondents are akin to eating burgers. It can be seen that burgers are found to be eaten by the majority and will create a good market. YES 349 97% NO 10 3% Total 359 100% Uses and Users of Product Respondents Burger Consumption 35% of the respondents eat burger at least once a week. Some respondents even answered that they eat burgers at more than once a week with the reason of just liking to eat one. Daily 10 3% Once a week 123 35% Once a month 102 29% Others 114 33% Total 349 100% Uses and Users of Product Respondents' preferred burger bun Most preferred the Poppy Seed Bun, or the Normal Bun for their burgers with a percentage of 59%. Poppy Seed Bun (Normal Bun) 200 57% Wheat Bun 122 35% Oatmeal Bun 26 7% Others 1 0% Total 349 100% Uses and Users of Product Respondents' preferred burger patty The respondents showed that they prefer to have Beef as their burger patty as it was what they grew up with given the conventional burger that most fast food restaurants usually offer. Beef 286 82% Chicken 56 16% Tofu 5 1% Others 2 1% Total 349 100% Uses and Users of Product Respondents' preferred burger sauce 77% of the respondents prefer the conventional ketchup and mayonnaise sauce compared to the other sauces that are available in the market. Ketchup and Mayonnaise 258 74% BBQ Sauce 57 16% Teriyaki 22 6% Others 12 3% Total 349 100% Uses and Users of Product Respondents' preferred non-meat add-ons The Lettuce, Tomato, Coleslaw were the top three choices followed by the Cucumber, Onion, Pickles and Pineapple. Lettuce 217 1 Tomato 194 2 Coleslaw 145 3 Cucumber 140 4 Onion 133 5 Pickles 95 6 Pineapple 95 6 Total 1019 Uses and Users of Product Respondents' preferred special add-ons The top choice of the respondents is cheese, followed by Bacon, Egg and Ham. Cheese 249 1 Bacon 208 2 Egg 191 3 Ham 173 4 Total 821 Uses and Users of Product Respondents' preferred Beverage Softdrinks have gained most preference with a 66% result, followed by Smoothies/Milkshakes and Shakes with 15% and 14%, respectively. While some respondents answered Others and indicated that they want Water, Fruit Juices and Ice tea for their beverage.
Softdrinks 229 66% Smoothies/Milkshakes 53 15% Shakes 50 14% Others 17 5% Total 349 100% Uses and Users of Product Respondents' side dish preference Respondents prefer to have french fries as their side dish. It had an 80% outcome as compared to Buffalo wings, Onion Rings and Tortilla with 11%, 9% and 0%, respectively. French Fries 279 80% Buffalo Wings 37 11% Onion Rings 30 9% Others 2 1% Tortillas 1 0% Total 349 100% The Identified Competitors The researchers have identified five competitors for its product in Ayala Center: JOLLIBEE MCDONALDS KFC CASA VERDE FLAME IT! BURGER
The Identified Competitors Competitors LIKERT SCALE RANKING (1 highest, 5 lowest) 1 2 3 4 5 Jollibee 108 67 52 39 24 McDonalds 82 94 53 30 25 Flame It! Burger 45 29 22 113 65 KFC 39 49 125 35 33 Casa Verde 18 40 27 59 115 Respondents' Preferred Burger Restaurants in Ayala Most of the respondents prefer Jollibee as their top choice for a burger restaurant followed by McDonalds, KFC, Flame It! Burger and Casa Verde. Channels of Distribution used by Competitors The distribution channel used by the competitors is direct selling.
llustration of the Direct Selling Strategy used by Competitors Competitors Products and their Prices Competitor Competitors Product Prices JOLLIBEE Regular Yum Regular Yum with Cheese Yum with TLC (Tomato, Lettuce and Cheese) Burger Champ Crunchy Chicken Burger Hash brown Burger French Fries (regular, large and extralarge) Flavored French Fries (large and extralarge) Coke Float (regular and giant) Ice Tea Softdrinks (regular and Large) Regular Yum Meal (with regular fries and regular drinks) Regular Yum with Cheese Meal (with regular fries and regular drinks) Yum with TLC Meal (with regular fries and drinks) Burger Champ Meal (with regular fries and drinks) Crunchy Chicken Burger Meal (with regular fries and regular drinks) Hash Brown burger Meal (with regular drinks) Php28 Php43 Php54 Php98 Php39 Php64 Php28, 46, 58 Php51, 58 Php25, 35 Php28, 43 Php28, 42 Php62 Php77 Php88 Php132 Php72 Php80 Competitors Products and their Prices Competitor Competitors Product Prices MCDONALDS Chicken Fillet Sandwich Regular burger Big Mac Meal (with regular fries and drinks) Big Mac Meal (with large fries and drinks) Quarter Pounder with Cheese Meal (with regular fries and drinks) Quarter Pounder with Cheese Meal (with large fries and drinks Double Cheeseburger Meal (with regular fries and drinks) Double Cheeseburger Meal (with large fries and drinks) Cheeseburger Meal (with regular fries and drinks) Cheeseburger Meal (with large fries and drinks) Burger McDo Meal (with regular fries and drinks) Burger McDo Meal (with large fries and drinks) McChicken Burger Meal (with regular fries and drinks) McChicken Burger Meal (with large fries and drinks Chicken Fillet Sandwich Meal (with fries and drinks) Cheeseburger Coke Float French Fries (Regular, Large, Extra Large) Softdrinks Php 39 Php 25 Php 137 Php 157 Php 137 Php 157 Php 135 Php 115 Php 84 Php 104 Php 66 Php 88 Php 135 Php 115 Php 50 Php 39 Php 25 Php 25, 45, 56 Competitors Products and their Prices Competitor Competitors Product Prices KFC Chik'n Burger Wow Burger Chicken Fillet Burger Meal Chik n Fillet Meal (with regular drinks) Chicken Burger Meal (with regular fixin and drinks) Zinger Zinger Meal (regular fixin and regular drinks) Krushers Softdrinks Ice Tea French Fries (regular, large, bucket) Php 48 Php 29 Php 50 Php 80 Php 65 Php 105 Php 135 Php 105 Php 135 Php 65, 75, 45 Php 29, 40 Php 29, 40 Php 29, 46, 58 Competitors Products and their Prices Competitor Competitors Product Prices FLAME IT! BURGER Flame Burger Flame Burger with Cheese Flame Half Pounder Flame Half Punder with Cheese Bacon Mushroom and Cheese Burger Cream Cheese and Garlic Burger Garlic Mayo Burger Chili Con Carne and Cheese Burger Tuna burger French Fries Onion Rings Twistee Fries Potato Wedges (chili con carne and cheese, cheese overload and garlic mayo) Ice tea Softdrinks in can and Dispenser Flame Burger with Cheese Meal (with regular fries and drinks) Flame Half Punder with Cheese (with regular fries and drinks) Php 78 Php 88 Php 115 Php 125 Php 108, 145 Php 95, 132 Php 95, 132 Php 95, 132 Php 69 Php 37 Php 40 Php 45 Php 58 Php 23, 25 Php 30, 23, 25 Php 145 Php 179 Competitors Products and their Prices Competitor Competitors Product Prices CASA VERDE Burger Bites Big Bang Burger Ex calibur Burger Swiss Mushroom Burger Chicken Burger Casa Burger Classic Php 475 Php 377 Php 228 Php 198 Php 178 Php 195 Promotional Activities of Competitors Jollibee, McDonalds and KFC are large fast food chains. Currently, they are using television advertisement and posters in promoting their product. The Local competitors such as Flame It! Burger and Casa Verde have also used posters, internet (e.g. Facebook page) and print ads to cater to local citizens. SUPPLY AND DEMAND ANALYSIS Supply Data for the past 5 years Projected Supply for the next 3 5 years Demand Analysis Supply and Demand Analysis
Supply Data for the past 5 years Year Supply 2011 75,117 2010 73,522 2009 72,787 2008 70,603 2007 69,897 Quantitative Supply Data for the past 5 years The table shows the estimated quantitative supply data for the past five years in the Philippines to meet the demands of McDonalds customers based from the research done. Projected Supply for the next 3 5 years Quantitative Data for the Projected Supply for the next 3-5 years YEAR Number of Burgers Percentage increase(decrease) 2012 50,000 2013 59,300 18.60% 2014 63,400 6.91% 2015 69,600 9.78% 2016 78,500 12.79% Projected Supply for the next 3 5 years Being the new, interesting, and exciting business in the food industry, many consumers will surely like to buy, taste, and experience the flavorful personalized burger that will lead to a rapid growth of supply of 18.60% from the first to second year of operation. As years will pass, the supply will have a slow growth rate because the excitement of the consumers will seem to cease. Demand Analysis The demand for the personalized burger is a primary demand in which consumers will have interest in purchasing it on hand.
YEAR BURGERS Percentage increase 2011 71,540 3% 2010 70,021 2% 2009 69,321 1% 2008 67,241 3% 2007 66,569 1% Consumption Pattern in the past 5-year period The consumption pattern is then recognized based on consumers behavior in terms of food expenditure. Demand Analysis Factors affecting the pattern of consumption for the future: The willingness of the consumers in buying burgers Interest on the said location of our burgers in Ayala Center Taste, appearance, packaging, and price Ingredients used Demand Analysis Projection of the future demand of the product It is anticipated that 91% or majority of the respondents are willing to purchase and eat the personalized burger while 9% are not willing to purchase and eat the offered product. 91% 9% Willing to eat personalized burgers Not willing to eat personalized burgers Supply and Demand Analysis The Supply and Demand Gap Analysis The burger manufacturers established a 5% gap based from demand as to prepare them for increased burger consumption. 60000 65000 70000 75000 80000 2011 2010 2009 2008 2007 demand Supply Supply and Demand Analysis The market share that the firm wishes to target 91% of the total respondents were interested in personalized burgers since the researchers were introducing an innovative burger concept in which will be new to burger consumers. YES 91% NO 9% Interest of Ayala-goers in purchasing the personalized burger PROPOSED MARKETING STRATEGY Target Market Proposed Product / Service Proposed Promotion Activities Placement Price Projected Sales Volume and Peso Sales Target Market Primary Target Market: Ayala-goers The age of the target market ranges from adolescent to young adults. Proposed Product / Service Unique Selling Proposition Quality Service Cleanliness Pleasure Value for money Positioning Strategy Chuz It: Burger Joint a place where they can customize their burgers and enjoy burgers in a rare opportunity Proposed Product / Service Features of the Product Offer best tasting burgers Opportunity to customize own burger Accompaniment of side dish and drinks Proposed Promotion Activities Chuz It: Burger Joint will be using three ways of letting the people know about the business: 1. Distribution of flyers 2. Online advertising 3. Newspaper advertising
Proposed Promotion Activities ACTIVITY BUDGET Flyers, Coupons, etc. Php500,000 Online Advertising Php250,000 Newspaper Advertising Php250,000 Total Php1,000,000 Proposed Promotion Activities with the Corresponding Budget Placement Proposed Channel of Distribution: Exclusive distribution Direct Selling
FOOD AND DRINK SUPPLIERS (INGREDIENTS, DRINKS) SELLER / PRODUCER (MAIN OUTLET OF DISTRIBUTION) CONSUMERS Product Distribution Flow of Chuz It: Burger J oint Price Price Schemes for Chuz It: Burger Joint Optional Product Pricing Product Bundle Pricing Penetration Pricing
List of Prices that will be offered Description Cost Selling Price Main Product Burger P20.41 P45.00 Burger with side dish P25.79 P55.00 Special Add-ons Egg P5.00 P10.00 Ham P6.00 P10.00 Bacon P5.63 P10.00 Cheese P3.08 P10.00 Vegetable Add-ons Tomato P0.22 P5.00 Pickles P2.41 P5.00 Pineapple P0.30 P5.00 Onions P0.80 P5.00 Lettuce P0.40 P5.00 Drinks Pepsi P8.00 P10.00 Mirinda P8.00 P10.00 Mountain Dew P8.00 P10.00 7UP P8.00 P10.00 Projected Sales Volume and Peso Sales Year Product Price/unit Projected Sales (Volume) Projected Sales (Peso)
1 Burger Php45 15, 500 units Php697,500 Burger with side dish 55 13,000 units 715,000 Special Addons 10 57,000 units 570,000 Vegetable Addons 5 57, 000 units 285,000 Drinks 10 28,500 units 285,000
2 Burger Php45 17,050 units Php767,250 Burger with side dish 55 14,300 units 786,500 Special Addons 10 62,700 units 627,000 Vegetable Addons 5 62,700 units 313,500 Drinks 10 31,350 units 313,500
3 Burger Php45 19,700 units Php886,500 Burger with side dish 55 16,500 units 907,500 Special Addons 10 72,400 units 724,000 Vegetable Addons 5 72,400 units 362,000 Drinks 10 36,200 units 362,000 Upon thorough investigation on the data gathered and compiled the results, the researchers concluded that Chuz It: Burger Joint is indeed feasible and profitable to be offered in the market. Since the product is new in the market, great effort should be made with regards to advertising and making a name. In addition, there is a need to thoroughly study the behavioral consumption of the consumers. The burger joint should continually make innovations of the main product to enhance its marketability and to further leave mark among the consumers that will make them come back for more.