DECISION SUPPORT

SYSTEMS
Triadana Perkasa
023113001
Information, Decisions, and Management
Information systems can support a variety
of management decision-making levels and
decision
Companies need information systems that
would support the many kind of information
and decision-making needs of their
managers and business professionals
Information, Decisions, and Management (Cont.)
Information, Decisions, and Management
(Cont.)
Information systems provide a wide range
of information products to support these
types of decisions at all levels of the
organization
Structured decisions involve situations in
which the procedures to follow, when a
decision is needed, can be specified in
advance.
Information, Decisions, and Management (Cont.)
Decision Support Trends
Decision support in business is changing,
driven by fast development in computing
and networking like Internet and Web
technologies, And web enabled business
programs
It has accelerated the development and
use of information delivery & decision
support software tools.
Management Information Systems
Management information systems provide pre-
described reports and responses to managers on
a periodic, exception, demand, or push reporting
basis to meet their need for information to support
decision making.
OLAP and Data Mining
Online Analytical Processing (OLAP)
analyzes complicated relationships among
large amount of data stored in
multidimensional databases
Data mining analyzes the vast amounts of
historical data that have been prepared for
analysis in data warehouses
Decision Support System
Decision support systems are interactive , computer-
based information systems that use DSS software and a
model base and database to provide information tailored
to support semi-structured and unstructured decisions.
DSSs use
Analytical models
Specialized databases
The decision makers insights & judgments
An interactive, computer-based modeling process to support
making semistructured and unstructured business decisions

Decision Support System (Cont.)
Four types of analytical modeling
What-if analysis
Sensitivity analysis
Goal-seeking analysis
Optimization analysis


Executive Information Systems
Originally intended to provide top
executives with immediate, easy access to
information about the firms critical
success factors
Then it spread to lower levels of
management and business professionals
Executive Information Systems
Features of an EIS
Information presented in forms tailored to the
preferences of the users
Most stress use of graphical user interface and
graphics displays
May also include exception reporting and trend
analysis

Enterprise Information and Knowledge
Portals
Enterprise information portals provide a
customized and personalized Web-based
interface for corporate intranets
An EIP can supply personalized Web-
enabled information, knowledge, and
decision support to executives, managers,
business professionals etc.
Sources
OBrien. Marakas.Management Information
System Global Edition