Klaus Obermeyer, a German immigrant, began teaching at the Aspen Ski School in 1947. In 1985, Obersport; a joint venture in Hong Kong, began to increase productivity to meet their new demands. The Obermeyer supply chain stretches from Asia to Aspen Textile and Accessories Suppliers Apparel Manufactures Obersport Retailers SUPPLY CHAIN Process: Raw Materials Finished goods Design Process Las Vegas Concept Sketches sent Designs begins Show Finalise to Obersport Finalised Feb
Klaus Obermeyer, a German immigrant, began teaching at the Aspen Ski School in 1947. In 1985, Obersport; a joint venture in Hong Kong, began to increase productivity to meet their new demands. The Obermeyer supply chain stretches from Asia to Aspen Textile and Accessories Suppliers Apparel Manufactures Obersport Retailers SUPPLY CHAIN Process: Raw Materials Finished goods Design Process Las Vegas Concept Sketches sent Designs begins Show Finalise to Obersport Finalised Feb
Klaus Obermeyer, a German immigrant, began teaching at the Aspen Ski School in 1947. In 1985, Obersport; a joint venture in Hong Kong, began to increase productivity to meet their new demands. The Obermeyer supply chain stretches from Asia to Aspen Textile and Accessories Suppliers Apparel Manufactures Obersport Retailers SUPPLY CHAIN Process: Raw Materials Finished goods Design Process Las Vegas Concept Sketches sent Designs begins Show Finalise to Obersport Finalised Feb
Klaus Obermeyer 1947: Klaus Obermeyer, a German immigrant began teaching at the Aspen Ski School COMPANY History: 1985: Obersport; a joint venture in Hong Kong, the company began to increase productivity to meet their new demands. COMPANY Network: Recently, a number of contractual ventures were added and a new complex in Lo Village Guangdong China PRODUCT & Segmentation: PRODUCT Variety: The Obermeyer supply chain stretches from Asia to Aspen Textile and Accessories Suppliers Apparel Manufactures Obersport Retailers SUPPLY CHAIN Process: Raw Materials Finished goods Design Process Las Vegas Concept Sketches sent Designs begins Show Finalise to Obersport Finalised
Feb 92 Mar 92 May 92 Jul 92 Sep 92
Nov 92 Mar 93 Apr 93 - Jul 93 Dec 93-Feb 94 Place 1 st Production Las Vegas Additional Replenishment Order with Obersport Show orders received orders received
Prototype, Sample Production
Full scale production PLANNING & Production Cycle: Fabric Producer Fabric Dyer Cut/Sew Factory Denver Warehouse Retailer undyed greige goods Asia Consumer Components Greige Shell Fabric Finishing of Shell Fabric (Dying & Printing) Finished Lining Fabric Insulation Zippers Thread Logo Patches, Drawcords, Hang Tags, etc. Snaps (undyed) Dyeing of Snaps Procurement lead time 45 90 days 45 60 days 45 60 days 2 3 weeks Standard (HK) 60 days, Custom (JP) 90+ days 30 days 15 30 days 1 2 months 15 30 days 6 wk 6 weeks 6 wk PRODUCTION Process: Factories in Hong Kong Seattle warehouse 800 Ski Retailers Product Sketches Forecast Committee Forecasts Order 20% in Apr-Jun 93 Order 80% in Mar 93 Retailers order in Apr-Jun 93 Denver warehouse 6 weeks ORDERING & SHIPMENT Process: SALES & REPLENISHING Process: Peak Sales Aug 92 Sep 92 Oct 92 Nov 92 Dec 92 Feb 93
Sales Re-Sales Stock outs (+24 % of whole sale price)
Market downs( -8% of wholesale price) 1. Using the sample data given in Table 3-19 , make a recommend for how many units of each style Wally should make during the initial phase of production. Assume that all of 10 styles in the sample problem are made in Hong Kong and that Wallys initial production commitment must be at least 10,000 units. Ignore price differences among styles in your initial analysis? 3. Repeat your methodology and assume now that all 10 styles are made in China. What is the difference (If any) between the two initial production commitments? 1. & 3. Comparison units of each style when produced in HK and China Differences between production in HK and China Inventory Total Cost Operation Time Quality (% Repair) 1. & 3. The differences between production in HK and China 2. Can you come up a measure of risk associated with an your ordering policy? This measure should be quantifiable. -Stock outs (-24 % whole sale price) -Market downs( -8% of wholesale price) -(Old) designs -High inventory holding cost -Unable to fully profit from hit products Whats the result if demand forecasting uncertainty?
Forecasts are always uncertain Why does risk happens ? Demand Average Standard deviation Standard deviation How can we assessing forecast certainty? 1 . Based on historical data - Past forecast error - Variability of demand
2. Rather than producing one joint forecast ,each member of the purchasing committee produces his/her own forecast .
Obermeyers Buying committee 3. The deviation in views is good estimator of forecast reliability Table of standard deviation vs Coefficient of variation 4. How is this information helpful ? - Using Early production Capacity (Speculative capacity) for Assoult and Seduced - Reserve later production Capacity (reactive capacity) for Daphne and Anita as demand become more apparent Risk based production planning 4. What operational changes would you recommend to Wally to improve performance? Ski Clothes is fashionable product, Its life cycle is short Long time of planning and production activities Uncertain forecasting due to customer demand Fashion taker >> No R&D KEY Problems: Reducing number of styles handled and to predict customer demand for individual style.
To create promotion strategy to persuade retailers to order. OPERATIONAL Changes: Production system
Increasing production Quality of China to be closed to Hong Kong.
To reduce lead time of production especially the preparation of raw materials. OPERATIONAL Changes: Lead time reduction Fabric dyer lead time of several months Dyer has long lead time on greige goods and needed to keep their capacity utilized year round but can change colors overnight Obermeyer can predict total annual sales and sales of basic colors, but cant predict fashion colors Fabric Producer Fabric Dyer Cut/Sew Factory Denver Warehouse Retailer undyed greige goods Sport Obermeyer Asia Consumer Solution: Offer dyer one year commitment on greige goods and capacity Dye basic colors early in year and fashion colors late in season on few days notice
Supply chain system
Increasing bargaining power with suppliers by ordering via big supplier that can commit on timeline
To collect stock raw materials which is base on Ski cloth production
OPERATIONAL Changes: Increasing distribution channel to a country that have different period of product usage
Increase services level requirements
Establish DC in Seattle to reduce lead time and cost from inland transportation from Seattle to Denver
OPERATIONAL Changes: Hong Kong Seattle Original distribution process Establish Distribution Center in Seattle without through Denver Information system
Collect the data backward and analyze the demand of the show in Vegas and compare with actual purchase.
Expedition of data and information and utilize historical data / Committee forecasting / Research and Trend & Market Movement. OPERATIONAL Changes: 5. How should Wally think (both short term and long term) about sourcing in Hong Kong versus China? What kind of sourcing policy do you recommend? Production Options Hong Kong Faster More flexible High / Reliable Quality
Concern Smaller lot sizes Higher labor cost
China (Guangdong, Lo Village) Lower labor cost Larger lot sizes
Concern Quality & Reliability Slower Less flexible Where is better? Short term Long term Hong Kong China Klaus Obermeyer Thank you