De Asis Imperial Mendoza Villacorta Wycoco K34 Mr. Bienvenido Encarnacion Marketing Background Marketing Background Target Market Segment: DLSU students
Trade Area: Area around DLSU
Market Size: 500-600 customers on weekdays 300 customers on weekends Marketing Objective Specific 1. To determine the consumers behavior 2. To determine the current problems, in terms of marketing services 3. To develop a marketing plan and plan of action 4. To improve the companys image
4Ps Product -serves Chinese Fast- food Price - Prices range from P100-P150 Place - 1 branch: EGI Taft Promotion -P1 Milk Tea - P99 2pc chicken - Online coupons Marketing Research Methodology 37 DLSU students
26 questions Scope and Limitations The study focused on the different food outlets around De La Salle University. The respondents were limited to DLSU students given that they are the target market of the company.
Highlights of the Study The study will Develop ways to increase sales. Be the reference of future researchers. Help future researchers save time and resources. Interpretation of Data A lot of people have already tried dining in Jus and Jerrys and are aware of this food outlet.
7 6 13 2 2 2 4 2 2 3 7 2 2 2 3 2 2 4 3 5 2 2 2 2 0 2 4 6 8 10 12 14 When thinking about a casual food outlet near DLSU, what outlets come to your mind? What else? Interpretation of Data The majority of consumers are only willing to wait for their order for less than 15 minutes.
73% (29) 27% (8) Less than 15 minutes 15 - 30 minutes How long are you willing to wait for your order?
Interpretation of Data 18 6 8 1 4 1 1 0 2 4 6 8 10 12 14 16 18 20 Food Price Fast Service Cleanliness Ambiance Location Free Wifi What did you like best about the last food outlet you patronized?
Interpretation of Data The consumers are willing to pay 100-300 pesos for their meal.
37% (12) 63% (25) 0% Less than P100 P100 - P300 More than P300 How much are you willing to pay for a meal?
Interpretation of Data 81% (30) 19% (7) Yes No Do you prefer buying combo meals? Interpretation of Data Friends have the biggest influence on the consumers 37% (14) 53% (19) 10% (2) 3% (1) 3% (1) Yourself Friends Both Random All of us do not like Who usually chooses where to eat? Interpretation of Data Consumers usually visit the food outlets in the morning the least.
0% (0) 92% (34) 8% (3) Morning Afternoon Evening What time do you usually visit a food outlet? Interpretation of Data Friends have the biggest influence on the consumers
13 6 3 3 2 28 9 8 1 0 5 10 15 20 25 30 Television Fliers Newspaper Magazine Radio Friends Family Facebook Others (Passed by them) How did you learn about the casual food outlet that you first mentioned? Interpretation of Data 8 2 3 1 1 1 1 1 1 1 1 2 1 1 1 3 0 1 2 3 4 5 6 7 8 9 What casual food outlet do you patronize most often?
Interpretation of Data The quality of food is the most important factor that consumers look for in a food outlet.
Location Food Quality Food Waiting Time Food Variety Affordability Staff Personality and Service Ambiance Cleanliness 12 26 7 8 18 7 13 16 11 2 11 7 5 8 4 8 3 1 7 8 4 9 7 6 0 2 3 6 3 2 2 1 7 2 2 3 2 4 2 0 2 0 6 2 0 3 3 1 0 0 1 3 3 2 5 3 2 4 0 0 2 2 1 2 1 2 3 4 5 6 7 8 Rate according to how important each of them is to you when you in a restaurant Conclusion The target market is fully aware of Jus and Jerrys Food Co. even without advertisements. Jus and Jerrys offers good quality food like their best-selling chicken Jus and Jerrys serve their customers quickly because of their time standard
Conclusion Encourages the target market to purchase from the restaurant because of their prices. The decisions of friends on consumers usually affect the point of reference when performing affective and cognitive responses and performing behaviors. A lot of people have also patronized Jus and Jerrys at one point which means that people keep going back to the restaurant Recommendation After conducting the research and analyzing the results of the activity, the researchers wanted to recommend the following: 1. The future researchers should survey at least 100 respondents plus 10 percent in order for the results to be more credible and more reliable. 2. The future researchers should make a study about a specific type of restaurant. In this way, the researchers will be able to focus on a particular type of outlet that will lead to the identification of the real competitors of the company.
Current Problems Slow service due to a small kitchen Low Sales during Graduation and Vacation No seasonal products or SALE People prefer combo meals People prefer unli-rice meals
Applied Framework Framework Current Problem Effect of the problem Lessons to Apply Reason Feasible Solution Small Kitchen Slow Service Overt Consumer Behavior Marketing strategies will succeed Play good, fast tempo music Graduation and Vacation Low sales on summer Pricing Strategy= Skimming Will increase sales on summer Lower the price on slow selling food item No seasonal products and SALE Sales remain constant Sales Promotion Will induce customers to make a purchase Offer 1milk tea twice and offer seasonal products People prefer combo meals Not the top of mind restaurant Exposure to information= intentional Increase awareness about combo meals Flyers/menu stand outside People prefer unli rice Low sales on noodles Culture and cross-cultural references Filipinos prefer rice to noodles Combo meal noodles, sale on 1-3pm