This document discusses metrics for measuring corporate social responsibility (CSR). It outlines goals for CSR measurement, different types of metrics, and how to articulate value. There are four types of metrics based on ease of measurement: financial, monetizable, quantitative, and qualitative. Value can be measured through outputs, outcomes, and impact. Outputs are results that can be measured, like jobs created or tons of waste recycled. Outcomes are changes to social systems, such as improved health. Impact metrics measure the true differential change resulting from the initiative. The document provides examples of CSR metrics in areas like environment, community, workplace, and marketplace. It also discusses measurement types, blending indicator types, and approaches for simplifying metrics and evaluation.
This document discusses metrics for measuring corporate social responsibility (CSR). It outlines goals for CSR measurement, different types of metrics, and how to articulate value. There are…