BODY LANGUAGE

WHAT WE SAY is less important than HOW

WE SAY IT.
WHAT IS BODY LANGAGE!
It is "omm#ni"ation o$
o
%ersonal $eelin&s
o
Emotions
o
Attit#'es
o
Tho#&hts
Thro#&h BODY (O)E(ENTS..
(AIN AS%E*TS O+ BODY LANGAGE

GEST,ES-A &est#re is the .er/al or non

.er/al /o'0 mo.ement #se' to e1press or
emphasi2e an i'ea 3 an emotion an' a state o$
min'.

BODY (O)E(ENTS- This in"l#'es hea'3 e0es3

e0e/ro4s3 lips3 ne"53 sho#l'er3 6n&ers an'
so on.
*ont'
o
E(OTIONS- It re$ers to states s#"h as
happiness3 'epression an' an1iet0..an' mil'er
moo's s#"h as $eelin& o$ pleas#re an'
'ispleas#re 3 'e&rees o$ e1"itement or
'ro4siness et".
o
BEHA)IO, - This re$ers 7#ite simpl0 to
e.er0thin& 4e 'o is o/ser.a/le to others.
BODY LANGAGE
IN*LDES-8

nintentional Bo'0 (o.ements

+a"ial e1pressions

Bo'0 mo.ements

Bo'0 post#res

E0e "onta"t

To#"hin& &est#res
NINTENTIONAL BODY
(O)E(ENTS

BLIN9ING

BLSHING

*OWE,ING

*,INGING

SHDDE,ING

T,E(BLING

TWISTING HAI,

WEE%ING
FACE
:
+A*IAL E;%,ESSIONS..
.
The $a"e is the most si&ni6"ant an' the most
photo&raphe' part o$ o#r /o'0 . The <ashes o$
$a"ial si&nals are spontaneo#s an' there$ore
are 'i="#lt to hi'e o#r tr#e emotions .
(o#th
When >raise'? 3 the mo#th
"omm#ni"ates positi.e $eelin&s 3
happiness 3 optimism.I+ 5ept >strai&ht?
to "on"eal emotion. > T#rne' 'o4n?
to e1press sa'ness3 "on$#sion 3
'issatis$a"tion.
The Lips- When one 'oes not #tter a 4or'
lips "an /e elo7#ent /e"a#se silent lips
e1press a 4i'e ran&e o$ emotions $rom smile
to $ro4n.
Throat- 4hen the A'am?s apple@#mp
#n"ons"io#sl0 si&nals an1iet03
em/arrassment or stress.
+a"e is the most relia/le in'i"ator o$ 4i'e
ran&e o$ emotions-

AOY AND HA%%INESS

ANGE,

AN;IETY

SADNESS

S,%,ISE

ANNOYAN*E

+EA,
E;A(%LE-

When 4e are sho"5e' 3 4e open o#r mo#th..

BLSHING is another $a"ial phenomenon that

e1presses emotions . A sh0 person /e"omes
re' in $a"e 4hen attention is $o"#se' on him.

%eople $ro4n in "ase the0 'on?t #n'erstan' a

thin&.
*ont' .

S(ILING - smilin& an' $ro4nin& are t4o ma@or

$a"ial e1pressions.

A &en#ine smile means I appre"iate 0o# or I

a""ept 0o#r i'eas et".

A $ro4n means I 6n' 0o# p#22lin&.

LAGHTE, - la#&hter is "ompose' o$ /roa'

ran&e o$ &est#res an' so#n's.

Ha B Ha is &en#ine la#&hter.

HE B HE is mo"5in& la#&hter.

HEE B HEE s#&&ests a se"ret &i&&le.

HO B HO "omm#ni"ates s#rprise.
EYES - Win5in& e0e
It is an a"t o$ +LI,TING.
*lose' e0es
It means either BO,ED or
SLEE%Y or "on"entratin&..
.
E0e/ro4s-
%eople lo4er or 5nit their e0e/ro4s 4hen the0
sho4 'isa&reement or 'ispleas#re.
NOSE
CD
*
Hol'in& the nose
-
Somethin& smells /a'.
*
Nose tap
-
It?s "on6'ential.
-
Wat"h o#tE or FBe "are$#l. Gespe"iall0 in Ital0H
EARS
*
Ear &rasp
-
I?m sorr0.
*
*#ppin& the ear
-
I "an?t hear 0o#.
*
%#llin& ear
-
Yo# are in m0 heart
Bo'0 (o.ement

Balan"e mo.ements 4ith .er/al "#es

A.oi' ran'om mo.ements

Step $or4ar' to in'i"ate 0o# are arri.in& at a point

Step /a"5 4hen "on"l#'in& a point an' si&nals the

a#'ien"e the0 "an rela1 momentaril0

Al4a0s lea' 4ith 0o#r $oot nearest 0o#r 'estination

ARMS
CI

it is "onsi'ere' impolite to &esti"#late 4ith /roa' mo.ements o$

the arms.

+ol'in& arms are interprete' as a $orm o$ e1"l#'in& sel$3 I am

ta5in& a 'e$ensi.e post#re3 or I 'isa&ree 4ith 4hat I am
hearin&.
Contd..
CJ

Arms /ehin' /a"53 han's &raspe' is a si&n o$ ease an' "ontrol.

Arms in $ront3 han's &raspe'3 "ommon pra"ti"e in most Asian

"o#ntries3 is a si&n o$ m#t#al respe"t $or others.
FINGERS
*
The O.9. si&nal. Gthe th#m/ an' $ore6n&er $orm a "ir"leH means
*
6ne3 or O.9. in most "#lt#res3
*
2ero or 4orthless in some parts o$ E#rope
*
mone0 in Aapan
*
an ins#lt in Gree"e3 Bra2il3 Ital03 T#r5e03 ,#ssia an' some other
"o#ntries
FINGERS
KC
*
Th#m/8#p means-
*
O.9. &oo' @o/ or 6ne
POSTURE AND
BODY ORIENTATION
POSTURE

Body posture can be open or closed.

Interested people pay attention and lean forward.

Leaning backwards demonstrates alooness or re!ection.

A head held straight up si"nals a neutral attitude.

A head down is ne"ati#e and !ud"mental.

POSTURE

Some negative postures s$ould be a#oided%

Rigid Body Posture&An'ious( Upti"$t

Hunched Shoulders )*ac+s interest( ,eelin" inerior

Crossed Ars&Protectin" t$e body( Ne"ati#e T$ou"$ts

E0e *onta"t

(ost po4er$#l $eat#re a$ter .oi"e

Esta/lish a /on'

Loo5 at 0o#r a#'ien"e to "on.e0 0o#r sin"erit0 o$ the

messa&e

Yo# 4ill in"rease their attention to 0o# /0 s#="ient

e0e "onta"t

%ro.i'es 0o# $ee'/a"5 an' helps 0o# rela1

-ESTURES

-estures communicate as eecti#ely as .ords/ sometimes

e#en better.

-estures support t$e #erbal communication.

T$ey sometimes detract rom .$at you say.

-ESTURES

T$ere are some negative gestures .$ic$ s$ould be a#oided%

Pointing at people& It is percei#ed as accusatory.

!iddling with your ites&It "i#es t$e impression t$at you are
ner#ous.

"ragging the feet&It implies let$ar"y.

Head "own& It su""ests timidity.

"rooping shoulders& It implies .eariness and

let$ar"y.

#eak handshake&It implies mee+ and ineectual

personality.

Shifty eyes& It su""ests ner#ousness.

Ars crossed on the chest& It is a deensi#e

"esture.

Shaking feet or legs& It s$o.s indierence and

disinterest.
A0OID T1ESE 1AND -ESTURES
USE 1AND -ESTURES
Hea' Gest#res
The Hea' No' - A no' 'epi"ts a
positi.e si&nal L a >hea'8 sha5e?
si&ni6es >no? or a ne&ati.e &est#re.
Hea' no's sho4 "ontin#in& attention 3
it also 'epi"ts 4hat is happenin& to #s
emotionall0. Hea's tilt is a si&nal o$
interest.
THE HANDS

The H#man han' is a restless or&an

Limp han's sho4 /ore'om.

Ner.o#s or @itter0 person sho4s restless

han's.

*len"he' han's o$ten sho4s $r#stration.

*lappin& o$ han's sho4s appla#se.

When the arms are "rosse' the0 $orm a

>/arrier? to an impen'in& threat.

Arms $ol'e' 4ith 6n&er t#"5e' in armpits L

th#m/s sti"5in& o#t- this is 4hen
s#/or'inate $a"es his s#perior 4hom he
"onsi'ers e7#al.

Arms /ehin' the /a"5 is resorte' /0 those

4ho is e1perien"in& an inner "on<i"t.

Ne"5 stro5in& si&nals s#spi"ion.

DI++E,ENT TY%ES O+
HANDSHA9ES
o
LI(%
o
+I,(
o
LOOSE
o
)IGO,OS
o
DOBLE
o
TA9ING HOLD O+ +INGE,S INSTEAD O+ THE
HAND
o
HOLDING HAND +O, A LONG TI(E
THE LEGS

*rosse' le&s si&ni$0 ne&ati.it0.

The $oot lo"5 is espe"iall0 amon& sh0 L timi'

4omen.

The an5le lo"5 si&ni6es >hol'in& /a"5? o$

stron& $eelin&s 3 attit#'es L emotions.

Sittin& on e'&e o$ "hair in'i"ates "ompromise3

a""ept or a&ree or "on"l#'e.

,o"5in& or s4in&in& in "hair in'i"ates a

person is in $#ll "ontrol o$ sit#ation.
Wal5in& Gest#res

Arms s4in&in&.

Han's in po"5ets.

Han's on hips.

(e'itati.e 4al5.

*on6'en"e 4al5.

Lea'ership 4al5.

%a"in&.

S4a&&er.
WHY TO I(%,O)E BODY
LANGAGE!!!!

Wor's $orm a .er0 less part o$ o#r

"omm#ni"ation.

Emotions are 4ell 'epi"te' thro#&h one?s

/o'0 lan&#a&e.

It helps in ma5in& o#r "omm#ni"ation more

eMe"ti.e.

Goo' /o'0 lan&#a&e &i.es /etter 6rst

impression.
DO?S AND DON?TS O+
BODY LANGAGE.

Don?t "ross 0o#r arms or le&s.

Ha.e e0e "onta"t 3 /#t 'on?t stare.

Don?t /e a$rai' to 5eep #p some spa"e.

,ela1 0o#r sho#l'ers.

NOD 4hen 0o# a&ree.

Don?t slo#"h 3 sit #p strai&ht.

lean 3 /#t not too m#"h

Don?t to#"h 0o#r $a"e a&ain an' a&ain.

E.al#ation o$ Bo'0
Lan&#a&e

ENGAGED

LISTENING

BO,ED

LET (E S%EA9

EAGE,

E)ALATING

LET (E GOEE

AGG,ESSI)E
*ont'.

,EADY TO AG,EE

ATTENTI)E

,EAE*TION

DE+IANT

NE,)OSNESS

LYING.

Becomin" sensiti#e to t$e clues o body lan"ua"e can $elp us

communicate more eecti#ely .it$ e#eryone.

2e can understand .$at ot$er person .$at to say e#en .$en

t$ey are not tal+in".

2e can sense .$en a person is silent and di"estin"

inormation/ or .$en $e(s$e is silent and conused.

2e can s$are eelin"s too stron" or too diicult to be

e'pressed in .ords.
NO

Or decode secret messa"es passin" silently rom

person to person.

And .e may spot contradictions bet.een .$at

person say and .$at t$ey really mean.

,inally/ .e can learn to be more sensiti#e to our

o.n bodies ) to see $o. t$ey e'press our eelin"s
and to see oursel#es as ot$ers see us.
NC
NC
TY%ES O+ BODY
LANGAGE
CLOSED
AGGRESSIVE body
languag

Han's on hips

Le&s too 4i$e B too ma"ho

In.a'in& personal spa"e B

too "lose

A&&ressi.e &est#rin& B
6n&er pointin&

Stan'in& >o.er? someone

O.er 6rm han'sha5e

>E0e /allin&? B o#t starin&

CLOSED
DEFENSIVE body
languag

*rosse' arms or le&s

H#n"he' sho#l'ers

%oor e0e "onta"t

Leanin& a4a0

Ti&ht .oi"e
CLOSED NERVOUS
body languag
o
Nail /itin&
o
Dr0 throat B s4allo4in& P
"o#&hin&
o
Bl#shin& B $a"ePne"5P"hest
o
Wea5 han'sha5e
o
A.oi'in& e0e "onta"t
CLOSED BORED
body languag

Loo5in& aro#n' the room

Loo5in& at 4at"h

Dr#mmin& 6n&ers

Ya4nin&

Shi$tin& 4ei&ht

,#//in& $a"e
O!EN IN"ERES"ED
body languag

+irm han'sha5e

Goo' e0e "onta"t

On the same le.el

*on6'ent stan"e

*on6'ent &est#res B
"hosen &est#res

Sho4in& interest B hea'

no' P sli&ht lean in