Training and Development of

NTC
Presented By:
Purnima Shrestha
Roshan Bagale
Sarita Shrestha
Shailendra Prasad Bhatt
Shanjaya Shahu
Shishir Dhakal
Simantika Rimal

Introduction
Training
Training is an educational process that conveys relevant
and useful information that inform participants and
develop skills and behaviors that can be transferred
back to the workplace.
Development
Employee development means encouraging
employees to acquire new or advanced skills,
knowledge, and view points, by providing learning
and training facilities, and avenues where such new
ideas can be applied.

Difference between training and
development
Training Development

It's a short term process.

It is a long term educational process.

Refers to instruction in technical and
mechanical problems

Refers to philosophical and theoretical
educational concepts

Targeted in most cases for non-
managerial personnel

Managerial personnel

Specific job related purpose

General knowledge purpose

Purpose of Training and Development

Creating a pool of readily available and adequate replacements for
personnel who may leave or move up in the organization.
Enhancing the company's ability to adopt and use advances in
technology because of a sufficiently knowledgeable staff.
Building a more efficient, effective and highly motivated team,
which enhances the company's competitive position and improves
employee morale.
Ensuring adequate human resources for expansion into
newprograms.
Research has shown specific benefits that a small business receives
from training and developing its workers, including:
Increased productivity.
Reduced employee turnover.
Increased efficiency resulting in financial gains.

Objectives of the study


To know about NTC's Employees training policy.
To know about type of training provided.
To know about the criteria for trainee selection
To know about the basis of training provided
To study the impact of training on employee and
organizational development.

Methodology

The primary data is collected through
interview which consists of approximately 10
open-ended questionnaires.

Secondary data is obtained from articles,
books and internet.

Introduction to the organization:
Nepal Telecom

Nepal telecom was formally established as Nepal
Telecommunication Corporation in B.S 2032.
Nepal Telecommunication Corporation was
transformed into Nepal Doorsanchar Company Limited
from Baisakh 1, 2061.
With its head office located at Bhadrakali Kathmandu,
Nepal Telecom has branches, exchanges and other
offices in 184 locations within the country.
It has also been continuously ranked as the top most
tax payer since the last few years.


Capital Structure
Government of Nepal
Employees
General Public
Nagarik Lagaani Kosh
Investment on training and
development

Particulars 2068/69 2069/70
Training and development Rs. 86985005 Rs.102761770
Major tasks of HRM department in
NTC:

Strategic Human Resource Planning
HR Auditing and Needs Assessments
Workforce Planning
Change Management
Performance Management
Total Compensation, Benefits & Rewards
Industrial & employee Relation services

Policies regarding training and
development

The HR training policy of NTC is elaborated and its
workforce consists of nearly 500 employees.
The company physically has a plan to train around 60
percent of its employees every year i.e .approximately 3000
employees.
For participating in training program, the employees have
to take the responsibility by filling online form. the
employees, then should have to be recommended for
training by the head of the office, after which it goes to
director for approval. After this, the recommendation is
goes to concerned training center.
NTC also has a policy of training for a particular employees
maximum of two times in a year.
Types of training

Training is either technical training or administrative
training.
Main focus is given to technical training such as system
training.
NTC has its own training facility in the country.
for advanced types of training, employees are also sent
abroad or resource persons are brought from abroad.
For developing the employees physical fitness physical
training is provided where they can go to gym.
Other further training like leadership training, yoga training
is provided for reducing stress and providing motivation.
Those employees who are not involved in regular training
are provided refreshment training.

Impact of the training



Impact on employees:
Increases their adjustment skills
Increases interaction among employees increases employee
coordination.
Additional findings are as follows:
Career competencies
Employee satisfaction
Employee retention
Employee Performance
Impact on organization:
Positive overall impact on the functioning of the organization.
Improved relationship and network management through its
employees.

Conclusion

NTC is one of the leading telecommunication service provider of our country.
NTC has been training their employees since long time and they have used two
types of training method i.e on-the-job and off-the-job for training their
employees.
60% of the employee i.e. 3000 employees per year are selected for training and is
normally focused on technical part rather than administrative part.
Training like system training is given to employees by sending them abroad.
Other employees who do not get regular training are provided refreshment
training so that they can reduce stress and get motivated for completing their
work.
NTC has been providing training to their employees so that they can cope up with
the changing working procedures, get refreshed from monotonous work and
improve their conceptual, technical and analytical skill.
Training and development programs have helped NTC in keeping their employees
up to date and thus have helped in increasing the productivity of those employees.
NTC is investing on training and development for effectiveness of their work.