Three groups are targets of sales promotional efforts:
Manufacturers sales force, Retailers, and Consumers Targets of Promotions Sales Force: Trade- and consumer-oriented sales promotions - necessary tools for aggressively and enthusiastically selling to wholesale and retail buyers. Salespeople have an incentive to put special selling emphasis behind promoted brands.
Targets of Promotions Trade: Various types of allowances, discounts, contests, and advertising support programs Used as a forward thrust from manufacturers to trade accounts (also referred to as push strategy) Provide retailers with reasons for stocking, displaying, advertising, and even placing the promoted brand on a price-discounted deal. Increase in Role of trade promotions Shift in power from manufacturers to retailers Brands from competitive manufacturers are becoming increasingly indistinct Retailers have pressured the manufacturers that supply them to provide attractive price discounts and other forms of promotional incentives.
Trade Promotions Scope and Objectives Trade promotions now make up over half of every rupee invested in promoting new and existing products. Trade promotions are increasingly directed at: wholesalers, retailers, and other marketing intermediaries (rather than at consumers). Trade Promotions Scope and Objectives Trade promotions have to succeed in influencing channel intermediaries to stock adequate quantities. Businesses hope that special incentives offered to trade will be passed on to consumers - form of price discounts However, this does not always happen Even though trade promotions do not always work as intended, businesses have valid objectives for using trade- oriented promotions. Trade Promotions Scope and Objectives These objectives are: 1. Introducing new or revised products 2. Increasing distribution of new packages or sizes 3. Building retail inventories 4. Maintaining or increasing the manufacturers share of shelf space 5. Obtaining displays outside normal shelf locations 6. Reducing excess inventories and increasing turnover 7. Achieving product features in retailers advertisements 8. Countering competitive activity 9. Selling as much as possible to final consumers Requirements for a Successful Trade Promotion Program Financial Incentive A manufacturers trade promotion must offer retailers: increased profit margins, increased sales volume, or both. Requirements for a Successful Trade Promotion Program Correct Timing:
Trade promotions are perfectly timed when they are: (1) tied in with seasonal events during a time of growing sales (such as chocolate sales during Valentines Day) (2) paired with a consumer-oriented sales promotion; (3) used strategically to offset competitive promotional activity.
Requirements for a Successful Trade Promotion Program Minimize the Retailers Effort and Cost The more effort and expense required, the less likely that retailers will cooperate They will avoid a program they see as benefiting the manufacturer but not themselves.
Requirements for a Successful Trade Promotion Program Quick Results
Effective trade promotions generate immediate sales or increases in store traffic. Instant gratification is an important motivator of consumer responses to consumer-oriented promotions. This same motive applies to retailers as well. Requirements for a Successful Trade Promotion Program Improve Retailer Performance
Promotions that help the retailer: do a better selling job or improve merchandising methods eg: by providing retailers with improved displays. Trade Allowances or Trade Deals or Trade Schemes Trade schemes are used to reward retailers for performing activities in support of the manufacturers brand. The support activities that manufacturers seek are: Encourage retailers to stock the manufacturers brand, discount the brands price to consumers, feature it in advertising, or provide special display or other point-of-purchase support. Trade Allowances or Trade Deals or Trade Schemes By using trade schemes, manufacturers hope to schieve two interrelated objectives: (1) increase retailers purchases of the manufacturers brand, (2) augment consumers purchases of the manufacturers brand from retailers.
This is based on the assumption that consumers are receptive to price reductions and that Retailers will actually pass along to consumers the discounts they receive from manufacturers. Trade Allowances or Trade Deals or Trade Schemes These expectations do not always become reality. Retailers often take advantage of allowances without performing the services for which they receive credit. A study of trade promotion spending by ACNielsen revealed: less than one third of surveyed manufacturers rated the value they received from trade promotion as good or excellent. most retailers think that trade promotions should increase sales and profits of entire product categories They have no concern for whether a manufacturers specific brand benefits from the trade promotion. Trade Allowances or Trade Deals or Trade Schemes Hence huge gap in perception between manufacturers and retailers over - which party trade promotions should benefit. Manufacturers like to use trade promotions to advance their brands sales and profit performance. Retailers use trade schemes as an opportunity for increasing their profit margins and thus boosting bottom lines. Thus the two sides often have conflicting objectives yet depend on each other for success.
Trade Allowances or Trade Deals or Trade Schemes Major Forms of Trade Schemes: There are three major forms of trade allowances: (1) off-invoice allowances, (2) bill-back allowances, and (3) slotting allowances.
Manufacturers use off-invoice and bill-back allowances by choice Retailers impose slotting allowances. Trade Allowances or Trade Deals or Trade Schemes Off-Invoice Schemes; This is most frequently used form of trade scheme It represents a manufacturers temporary price reduction to the trade on a particular brand. Off-invoice schemes are, deals offered periodically to the trade Deals permit retailers to deduct a fixed amount from the invoice of an order placed during the period which the manufacturer is operating a scheme on a brand. Eg: The sales person handling a distributor him that a discount of, say, 15 percent can be deducted from the invoice amount for all quantities purchased during the specified period Trade Allowances or Trade Deals or Trade Schemes Off-Invoice Schemes; Most FMCG manufacturers provide off-invoice schemes at regular intervals Studies suggest that many brands are on scheme for at least one 4-week period during every business quarter. This means that many brands are on schemes more than 30 percent of the year