Research Paper by:

Parastoo Roghanian University Technology Malaysia (UTM)

Amran Rasli University Technology Malaysia (UTM)
Hamed Gheysari University Technology Malaysia (UTM)
Mostafa Kazemi Ferdowsi University of Mashhad,Iran


Introduction
Productivity- It is the effectiveness of productive effort
as measured in terms of rated output per unit of input





Aim of the paper is to understand the impact of TQM
and TPM on input as well as output to encourage
productivity
Factors affecting Productivity
Productivity
Customer
Satisfaction
Human
resources
Product/
process/
services
Financial
performance
Innovation
Technology
Operation
performance
Total Quality Management (TQM)
Management approach of an organization, centred on
quality, based on the participation of all its members
and aiming at long-term success through customer
satisfaction, and benefits to all members of the
organization and to society
TQM tools :ISO and OHSAS
ISO 14001
1. Comply with regulations
2. Indentify the environmental
impacts
3. Improve practices









IMS
ISO 9001
1.Regularly measure
Satisfaction
2.Share know how
internally
3.Ensure quality



OHSAS 18001
1. Optimise the
management
of health and safety
at work
2. Analyze risks
Factors influencing TQM
External Environment Internal factors
Market Conditions
Market Competitiveness
Economic Environment
Technical Situation
Socio-Cultural
Condition
Legal Environment
Corporate Planning
Top Management leadership
Customer Focus
Human Resources
Quality and Process
Information and Analysis
Pillars Of TPM
Jishu Hozen
Kubetsu
Kaizen
Planned
Maintenance
Quality
Maintenance
Training Office TPM
Safety, Health
and
Environment.
5S
Total Productive Maintenance (TPM)
TPM is a collection of methodologies and practices
which improve manufacturing equipment
performance, and was developed towards extensive
efforts to maximize manufacturing productivity
Base of TPM- 5s
Sort
Seiri
Arrange
Seiton
Shine
Seiso
Standardize
Shiketsu
Sustain
Shitsuke
Pillars of TPM
Jishu Hozen-It means autonomous maintenance i.e. the
operator must maintain his own machine.
Kubetsu Kaizen- Every body must contribute with
continuous improvements.
Planned Maintenance- Proactive maintenance should be
carried out to reduce breakdowns.
Quality Maintenance- Equipment quality should be such
that optimum product quality is obtained.
Training- Trained employees are more likely to produce
better quality products.
Office TPM Concept of TPM is not limited to the shop
floor but can be applied to the office environment as well.
Safety, Health and Environment-It explains that safety is of
utmost importance.

Impact of TQM &TPM on Productivity
Less wastage
Increased
profits
High
Salaries
Job
Satisfaction
Better
processes
Increased
productivity
Conclusion
Cost Quality
TPM
TQM
Presented by-
Sumit Kawalkar (1402185)
Swapnil Lokhande (1402191)
Tanay Salpekar (1402195)
Tanaya Gaikwad (1402196)
Vihar Mankar (1402206)
References:
Productivity Tools : TPM and TQM. (IJFPSS, Vol 2,
No.4, pp. 65-69 , Dec , 2012)