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Sukriti

Aggarwal
MBA (HR)
2008055

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System of review and
evaluation of job
performance
Assesses
accomplishments and
evolves plans for
development

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Process that significantly affects
organizational success
Managers and employees work
together to set expectations,
review results and reward
performance.

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Performance
appraisal process
cuts into
manager’s time
Experience can be
unpleasant when
employee has not
performed well

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Human resource planning
Recruitment and selection
Training and development
Career planning and development
Compensation programs
Internal employee relations
Assessment of employee potential

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External:
Legislation requiring
nondiscriminatory
appraisal systems
Labor unions
Factors within the internal
environment, such as type of
corporate culture

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Traits
Behaviors
Competencies
Goal Achievement
Improvement
Potential

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Immediate supervisor
Subordinates
Peers
Rationale for evaluations conducted by
team members
Self-appraisal
Customer appraisal

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360-Degree Forced Distribution
Valuation Behaviorally
Rating Scales Anchored Rating
Critical Incidents Scales (BARS)
Essay Result-Based
Work Standards Systems
Assessment Centers
Ranking
Paired Comparisons

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Multi-rater evaluation
Input from multiple levels with firm and
external sources
Focuses on skills needed across
organizational boundaries
More objective measure of performance
Process more legally defensible

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Rates according to
defined factors
Judgments are
recorded on a scale
Many employees
are evaluated
quickly
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Written records of highly
favorable and unfavorable work
actions
Appraisal more likely to cover
entire evaluation period
Does not focus on last few weeks
or months

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Brief narrative describing
performance
Tends to focus on behavior
Depends heavily on
evaluator's writing ability
Comparing essay
evaluations might be difficult

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Compares performance to
predetermined standard
Standards - normal output of
average worker operating at
normal pace
Time study and work sampling
used
Workers need to know how
standards were set

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All employees from group
ranked in order of overall
performance
Comparison is based on
single criterion, such as
overall performance

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Variation of ranking
method
Compares performance
of each employee with
every other employee in
the group

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Rater assigns individual in
work group to a limited
number of categories similar to
a normal distribution
Assumes all groups of
employees have the same
distribution

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Combines traditional rating
scales and critical incidents
methods
Job behaviors derived from
critical incidents described
more objectively

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Manager and
subordinate agree on
objectives for next
appraisal
Evaluation based on
how well objectives
accomplished

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Adjunct to appraisal
system
Predict employee
potential for
advancement

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Available in
recording appraisal
data
Reduces required
paperwork

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Lack of objectivity
Halo error
Leniency/strictness
Central tendency
Recent behavior bias
Personal bias
Manipulating the evaluation

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Job-related criteria
Performance expectations
Standardization
Trained appraisers
Continuous open communication
Performance reviews

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Create a culture of excellence that
inspires every employee to improve
Align organizational objectives to
individual aspirations
Clear growth paths for talented
individuals
Provide new challenges
Empower employees to make decisions
without the fear of failing
Embed teamwork in all operational
process
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Thanks

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