Professional Documents
Culture Documents
Aggarwal
MBA (HR)
2008055
1
System of review and
evaluation of job
performance
Assesses
accomplishments and
evolves plans for
development
2
Process that significantly affects
organizational success
Managers and employees work
together to set expectations,
review results and reward
performance.
3
Performance
appraisal process
cuts into
manager’s time
Experience can be
unpleasant when
employee has not
performed well
4
Human resource planning
Recruitment and selection
Training and development
Career planning and development
Compensation programs
Internal employee relations
Assessment of employee potential
5
External:
Legislation requiring
nondiscriminatory
appraisal systems
Labor unions
Factors within the internal
environment, such as type of
corporate culture
6
7
Traits
Behaviors
Competencies
Goal Achievement
Improvement
Potential
8
Immediate supervisor
Subordinates
Peers
Rationale for evaluations conducted by
team members
Self-appraisal
Customer appraisal
9
360-Degree Forced Distribution
Valuation Behaviorally
Rating Scales Anchored Rating
Critical Incidents Scales (BARS)
Essay Result-Based
Work Standards Systems
Assessment Centers
Ranking
Paired Comparisons
10
Multi-rater evaluation
Input from multiple levels with firm and
external sources
Focuses on skills needed across
organizational boundaries
More objective measure of performance
Process more legally defensible
11
Rates according to
defined factors
Judgments are
recorded on a scale
Many employees
are evaluated
quickly
12
Written records of highly
favorable and unfavorable work
actions
Appraisal more likely to cover
entire evaluation period
Does not focus on last few weeks
or months
13
Brief narrative describing
performance
Tends to focus on behavior
Depends heavily on
evaluator's writing ability
Comparing essay
evaluations might be difficult
14
Compares performance to
predetermined standard
Standards - normal output of
average worker operating at
normal pace
Time study and work sampling
used
Workers need to know how
standards were set
15
All employees from group
ranked in order of overall
performance
Comparison is based on
single criterion, such as
overall performance
16
Variation of ranking
method
Compares performance
of each employee with
every other employee in
the group
17
Rater assigns individual in
work group to a limited
number of categories similar to
a normal distribution
Assumes all groups of
employees have the same
distribution
18
Combines traditional rating
scales and critical incidents
methods
Job behaviors derived from
critical incidents described
more objectively
19
Manager and
subordinate agree on
objectives for next
appraisal
Evaluation based on
how well objectives
accomplished
20
Adjunct to appraisal
system
Predict employee
potential for
advancement
21
Available in
recording appraisal
data
Reduces required
paperwork
22
Lack of objectivity
Halo error
Leniency/strictness
Central tendency
Recent behavior bias
Personal bias
Manipulating the evaluation
23
Job-related criteria
Performance expectations
Standardization
Trained appraisers
Continuous open communication
Performance reviews
24
Create a culture of excellence that
inspires every employee to improve
Align organizational objectives to
individual aspirations
Clear growth paths for talented
individuals
Provide new challenges
Empower employees to make decisions
without the fear of failing
Embed teamwork in all operational
process
25
Thanks
26